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-   -   General : Virgin sending new terms emails for some (https://www.cableforum.uk/board/showthread.php?t=33712148)

Itshim 25-09-2023 18:30

Re: Virgin sending new terms emails for some
 
Quote:

Originally Posted by denphone (Post 36160513)
We have just negotiated a new 18 month contract with Virgin Media but without Netflix on it.

Do we have to sign up to Netflix again with the same details they still have or do we have to sign up as new subscribers again?

My Netflix is paid directly to them, have no problems viewing via virgin.

Chrysalis 25-09-2023 20:15

Re: virgin sending new terms emails for some
 
Quote:

Originally Posted by Mr K (Post 36160090)
Or is it to cover their backs for Ofcoms investigation? Too little, too late. The Grim Reaper is coming for VM...

This change suggests to me Ofcom have either already brushed it under the carpet or are going to rule in their favour. :(

If a change was coming from Ofcom that would require contracts to be two sided (no increases during terms of contract), then providers would be making changes pretending they doing it voluntary to get marketing gains I think.

Luckily my contract ends in April, and any renewals I will push hard to be on 12 month intervals so I am in the driving seat, already have the same on EE with 12 month April renewals.

Mr K 25-09-2023 21:32

Re: virgin sending new terms emails for some
 
Quote:

Originally Posted by Chrysalis (Post 36160658)
This change suggests to me Ofcom have either already brushed it under the carpet or are going to rule in their favour. :(

You're probably right in which case the Grim Reaper might be coming for Ofcom. If they can't protect consumers against this type of one sided contract then they are as much use as a chocolate fireguard ( as we knew already).


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