Cable Forum - ntl budget cutbacks

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Quote:

Originally Posted by trebor

But they do :erm: and even if they didn't people will soon start leaving if/when it becomes a regular problem.

Not automatically, like BT do. If you want to get a refund from NTL you have to beg them and probably threaten to leave... and then you only get a customer courtesy credit to your account and not a refund.

Re: ntl budget cutbacks

Quote:

Originally Posted by bob_builder

That's not the case-BT have a written charter regarding refunds, & you don't need to beg at all, it's even in writing on their website.

http://www.bt.com/customerservices/c...=our_guarantee

Please tell me where ntl's is (I'll save you the job-they don't have one, & you certainly have to beg ntl to get any form of refund/compensation)

[Edit]-Sorry-totally mis-read what you posted! :dunce:

We're both saying the same thing....:blush:

Re: ntl budget cutbacks

Quote:

Originally Posted by Neil

Care to name that person? :angel:

bet it was Mr Goodland ;)

Re: ntl budget cutbacks

I've been passed this from an annonymous source....

Quote:

The announcement yesterday could be read as no overtime no upgrades. In ntls defence thats not strictly true.

It seem's that the reason behind the announcement is an admin screw up by COBI.
Traditionally all service affecting upgrades are done between 01:00 and 06:00 therefore on overtime.
Recent changes to the way ntl is structured mean that the regional engineers who belong to COBI are effectively contractors to ntl who only have a budget for maintenance, with all money for new services and service upgrades coming from the other groups within ntl.

The problem would appear to be that when COBI was first formed it didn't put the procedures for recapturing those costs into place fast enough. TBH thats not just the managers fault but also partly the engineers because hours worked on projects were not correctly booked to them.

This has meant that some projects have been brought in under cost, closed, project managers given a slap on the back and the savings assigned to the next project.

When COBI eventually presented their "bill" to ntl they were told sorry, that projects closed and the monies spent on something else.
Now at the end of the year it would appear they've run out of money and rather than ntl management be sensible and bail them out they appear to been told your screw up you sort it, hence the ridiculous and draconian decisions announced yesterday.

It does mean though that upgrade work already funded should still go ahead.

As an aside to this, the failure to book work correctly also seems to be partly how managers were able to justify the last round of redundancies in the local networks teams, although the guys were working all day, everyday, a lot of that work was being under reported which meant the figures for work completed said they were had more bodies than were needed to do that work.

A bitter lesson to have to learn :(

Re: ntl budget cutbacks

There's a job going as "Head of Network Evolution".....:erm:

http://www.totaljobs.com/jobseekers/...605%2C14409076

Quote:

Job Purpose
1. Responsibility for detailed network evolution proposals in line with overall strategy in collaboration with business units, network economists, product architects and proof of concept test team
2. Provide in depth analysis in response to technical and market opportunities and to identify recommendations for changes to the overall strategy and proposals for detailed network evolution activities
3. To stay current on relevant technologies, market and regulatory events and to provide concise briefings to the wider team.
4. To maintain a rich network of connections across the industry in order to assess future directions and trends.

Re: ntl budget cutbacks

Quote:

5. You must be able to complete this job without any assistance, as we have no engineers left to be able to assist you.

Quote:

Originally Posted by Neil

[Edit]-Sorry-totally mis-read what you posted! :dunce:

We're both saying the same thing....:blush:

That is OK Neil! :handshake

Thanks for backing me up with some written evidence.

Re: ntl budget cutbacks

Quote:

Originally Posted by Neil

There's a job going as "Head of Network Evolution".....:erm:

http://www.totaljobs.com/jobseekers/...605%2C14409076

Are you applying:LOL:

Re: ntl budget cutbacks

Haha - The "Salary" line is left blank ;)

Re: ntl budget cutbacks

Today BT announce they are reducing broadband wholesale charges and increasing speeds where possible. More pressure on NTL while NTL are cutting costs like mad.

oh dear!

Re: ntl budget cutbacks

I wouldn't get too carried away with what seems at first glance to be the death knell for NTL. Don't forget that the bondholders have an immense amount of finance invested in the company and will not sit calmly back and watch it all go down the drain. NTLI shares are trading at just under $69 and rising. Reuters give it a very low risk grade http://investing.reuters.co.uk/Stock...boutRiskGrades

Re: ntl budget cutbacks

Quote:

Originally Posted by ianathuth

Don't forget that the bondholders have an immense amount of finance invested in the company and will not sit calmly back and watch it all go down the drain.

No but they will cut everything they can from the company and leave it limping along barely able to function before selling it off to the highest bidder.

Re: ntl budget cutbacks

Quote:

Originally Posted by Neil

Care to name that person? :angel:

Cannot do that. They will be able to see who i am.
__________________

Quote:

Originally Posted by Russ D

I've been passed this from an annonymous source....

Could this be what the ÃƒÆ’Ã†â€™ÃƒÂ¢Ã¢â€šÂ¬Ã…Â¡ÃƒÆ’Ã¢â‚¬Å¡Ãƒâ€šÃ‚Â£25.00 per head on the speed upgrade is going

Re: ntl budget cutbacks

Shareholders wont give a rats ass if ntl go down (the major ones who are rich) like all failing companies they will pull out just before it crashes leaving it without a spine. Out of interest say someone who owns 10% of ntl how much would they have pocketed from that division NTL sold recently?