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-   -   [merged] Connection Problems PE27 3 (& Cambridgeshire) (https://www.cableforum.uk/board/showthread.php?t=16153)

2||Para 17-08-2004 14:47

Re: Connection Problems PE27 3
 
Tried the old ethernet/usb reboot ethernet option got new ip yet same probs...

2||Para 17-08-2004 14:54

Re: anyone know what is up with the cambridge BB connection
 
80.253.122.159:27015
80.253.122.167:27015
80.253.122.195:27015
80.253.122.180:27015
80.253.122.187:27080

Those are the ip's i have problems with but all worked fine for 8 month's upto the point of the speed upgrade.

stuG 17-08-2004 17:35

Re: Connection Problems PE27 3
 
I didnt think it would.

Some kind people have run diags on my modem + other stuff, seems there is a problem m8y

I will try and speak to my contact and see if any joy. Ill any info that may help.

punisher100 17-08-2004 19:44

Re: Connection Problems PE27 3
 
Quote:

Originally Posted by stuG
Finally got NTL faults ring me up, I have got an engineer booked for friday coming, this will mean i will be into my 3rd week of a unusable service.

I have made an agreement with NTL to get a credit for this lack of service plus more compensation in the form of free service effective from when service is fixed.

hello mate i have just joined this forum to see about fixing my problem and it turns out you have the same problem! but the really spooky thing is im from st ives as well:Yikes: so how are you getting on resolving the problem?

stuG 17-08-2004 20:42

Re: Connection Problems PE27 3
 
I dunno matey, it seems there is a problem somewhere the engineer friday may find something, some of the peeps I have been speaking have tried to help so far but alas still no joy.

As some of the people are doing this in there spare time I do not want to take any liberties after all its in there own spare time.

But Anything I find out I will let peeps know

Sipowicz 17-08-2004 22:16

Re: anyone know what is up with the cambridge BB connection
 
I am in the PE27 area, I have had no BB since the 6th! reported it and got a call back on the 11th informing me that there is a problem in my area and I would not get an engineer visit. Phoned BB Tech Supp on Sunday, to be told that there is no longer a problem in my area, so it must be a faulty modem (TJ210) They tried pinging but got nothing; they promised me an engineer would call by today. On the phone for best part of an hour, being redirected to the wrong dept. by the options (??) getting a rebate for having no BB for so long; given the direct number for Cambridge Engineers, which turns out to be invalid!! And finally promised a call back in the morning by a helpful guy called Chris (I did tell him I was on the verge of telling NTL that their modem and STB were on the front lawn for them to collect and switching over to Sky!!)

I came back upstairs and find all the lights on the modem and 2535 e-mails to sort through!!!!????

stuG 17-08-2004 22:26

Re: anyone know what is up with the cambridge BB connection
 
Sipowicz, if the area is st ives i'd be interested in a little infomation to help me collect and relay to the my contacts i have been dealing with as to what the issue could be...

stuG 17-08-2004 22:31

Re: Connection Problems PE27 3
 
2||para , is your modem a TJ210 like mine?

2||Para 18-08-2004 00:21

Re: Connection Problems PE27 3
 
its the 100 blablabla little silver thing :dunce:

Sipowicz 18-08-2004 01:33

Re: Connection Problems PE27 3
 
I posted this info on another thread, but it is worth saying here as I too am in the PE27 3 area!

No BB since the 6th; called on the 11th to tell me that it is an area problem; phoned Tech Supp on Sunday they said my CM (TJ210)was busted as they could not "Ping" it from their end and they promised me an engineer call out within 48 hrs; No engineer so called CS to have a bit of a rant; got pushed from pillar to post and eventually (after an hour) got to speak with someone who was v helpful, they have promised me a call back in the morning (8:00am) to let me know what is happening to my engineer; an hour later, the CM comes back to life flashing lights for all that it is worth.

Just spent the last 4 hours going through 2535 e-mails on webmail (outlook wasn't playing) Slow page loading is awful.

I downgraded from 1Mb to 600K on the 5th, is it a coincidence that the CM fell over the next day?

Sipowicz 18-08-2004 01:39

Re: anyone know what is up with the cambridge BB connection
 
Quote:

Originally Posted by stuG
Sipowicz, if the area is st ives i'd be interested in a little infomation to help me collect and relay to the my contacts i have been dealing with as to what the issue could be...

It is M8! I am about 250 yards (as the crow flies) from the "Rainbow" (give or take a few) PM me, and let me know what you need from me ;)

Paul 18-08-2004 02:21

Re: [merged] Connection Problems PE27 3 (& Cambridgeshire)
 
I have merged the PE27 3 and Cambridge threads as they seem to be covering the same thing.

stuG 18-08-2004 07:16

Re: [merged] Connection Problems PE27 3 (& Cambridgeshire)
 
Thanks Paul

2||Para 18-08-2004 14:20

Re: [merged] Connection Problems PE27 3 (& Cambridgeshire)
 
Wierd that as far as NTL are concerned ive had 7 disconnections since Dec 2001 yet as you can see by my earlier post i avg that a day :Yikes:

stuG 18-08-2004 15:59

Re: [merged] Connection Problems PE27 3 (& Cambridgeshire)
 
2||para, hopefully the engineer will tell me what he found and then maybe a few people can move forward from there.


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