Re: Telewest/Blueyonder Speed Upgrades- Have you been upgraded yet???
 

Cheers for that ifo, Telecom69. I will try it out asap. I must admit though, even when I try using the Blueyonder Maintenance program , it is not able to complete its tasks. Ah well, never mind.

Re: Telewest/Blueyonder Speed Upgrades- Have you been upgraded yet???
 

You dont need to use any program to reboot your modem,just pull out the power plug from the back of it,leave it out for a few seconds then push it back in ...Im not saying that is the reason you dont seem to be getting the new speeds,but it may well be,its not unknown for that to happen,and Blueyonder reccomend you do that anyway ....if that doesnt work you should give them a ring and ask .....

Re: Telewest/Blueyonder Speed Upgrades- Have you been upgraded yet???
 

Yeah I got my upgrade oin Wolves over a week ago too. I JUST received the email telling me so, today

Re: Telewest/Blueyonder Speed Upgrades- Have you been upgraded yet???
 

i think mines been fixed since im downloadin at about 170kb per sec and before it was 50kb so i think its been fixed not sure or upgraded coz erm i dnno lol

Re: Telewest/Blueyonder Speed Upgrades- Have you been upgraded yet???
 

I got the e-mail today from Blueyonder. They have done the upgrade, to 10 MBs. I also decided to change my modem cable from USB to Ethernet, like was suggested on the Forum. That did the trick in mt Status speed. It changed it from 12.0 to 100. So, I guess, alls well, that ends well. Cheers to all the Guys for their help. It was appreciatted.

Re: Telewest/Blueyonder Speed Upgrades- Have you been upgraded yet???
 

finally we have been upgraded but all i get when download
is 700KB/s thats 7mb/s when using a download manager is
this how it supposed to be :confused:

Re: Telewest/Blueyonder Speed Upgrades- Have you been upgraded yet???
 

Ameen, here is my speed test today. I am on 10 Mb, bty. I suppose we are getting the right speed.
Sun, 23 Apr 2006 13:54:28 UTC

1st 512K took 531 ms = 964.2 KB/sec, approx 7945 Kbps, 7.76 Mbps
2nd 512K took 578 ms = 885.8 KB/sec, approx 7299 Kbps, 7.13 Mbps
3rd 512K took 594 ms = 862 KB/sec, approx 7103 Kbps, 6.94 Mbps
4th 512K took 547 ms = 936 KB/sec, approx 7713 Kbps, 7.53 Mbps

Overall Average Speed = approx 7515 Kbps, 7.34 Mbps

Re: Telewest/Blueyonder Speed Upgrades- Have you been upgraded yet???
 

It's porbable that that's correct, but out of intewrest how are you connecting? Wireless or USB ?

Re: Telewest/Blueyonder Speed Upgrades- Have you been upgraded yet???
 

I also live in Stourbridge and was upgraded to 10Mbps on 20 April 2006 according to a BY e-mail :) . The upstream speed is very close to the advertised figure but the downstream performance is pathetic (for a 10Mb service):mad: . The lowest so far is 3.1Mbps and the highest 4.9Mbps. The checks were made at random intervals over several 24 hour periods. Two messages to BY Support have yet to be answered although I won't hold my breath waiting for their (probably standard) reply. You could argue that 3.1Mbps is a vast improvement over dial-up speeds but I pay for, and expect to get, the service advertised.

Re: Telewest/Blueyonder Speed Upgrades- Have you been upgraded yet???
 

Set top box? or Modem? If modem what model?
Oh, nd they are advertised as "upto 10Mb" not Guaranteed 10Mb"

Re: Telewest/Blueyonder Speed Upgrades- Have you been upgraded yet???
 

Sorry for not getting g back to you sooner Druchi. My modem connection was USB, but I decided to change it to Ethernet cable. I was told that USB was not so good. I am using a Motorola SB4200 Modem.
After contacting Blueyonder, they say I am getting the correct connection.

Re: Telewest/Blueyonder Speed Upgrades- Have you been upgraded yet???
 

Yep, USB isn't the best way, Ethernet is :)

Do your speeds seem normal now? or still lower than they should be? If they're still lower its probably just congestion.

Re: Telewest/Blueyonder Speed Upgrades- Have you been upgraded yet???
 

Thanks for your comments Druchii - my modem is Scientific Atlanta DPX110 connected by ethernet cable - and yes, I realise the figures are 'up to 10Mb' but when I don't get anywhere near that I do doubt the validity of their claim. Also, when BY don't reply to help requests I tend to lose confidence.

Re: Telewest/Blueyonder Speed Upgrades- Have you been upgraded yet???
 

I just cannot think it is faster at all. Maybe it is my imagination. I tested it twice at different times and here are the results.
Down = 3917 Today
Up = 278.4 Today

Previous. Down = 4371
Previous Up = 354

Re: Telewest/Blueyonder Speed Upgrades- Have you been upgraded yet???
 

Ouch, to me that looks like a good 4Mb connection, not a 10Mb. I don't know what to sguuest, other than making a thread about it, or contacting them (again)