Re: Being P****ed Around
 

What does he need to be computer literate for if all he has to do is ring up for an upgrade? CS should not be dealing with you either unless you're a noted authority on the account.

Re: Being P****ed Around
 

Bloody hell, is it any wonder this forum has such a rep for being self rightous. True, you guys get the job done, but is there any reason to be so unpleasant about it all?

Re: Being P****ed Around
 

Let's just see how this goes - the OP will send me the account holder's name, address and account number if they haven't heard from ntl by the end of today. I'll then pass those details on to ntl who will contact the person whose name is on the account. If the OP is not the named person then he will not be given any information about this matter unless as OB says, he is named as having authority to do so.

Re: Being P****ed Around
 

I'm not disputing that people are being ultimately helpful, but any time anyone shows any form of flaw on here (even typing in - god forbid - a format recognised across the rest of the internet) they're torn to shreds. It's pretty much the reason I hardly post on here any more, apart from being getting help as a utility, the sense of community is really agressive. No doubt i'll be shot down in flames for daring to question. Kind of proves the point though.

Re: Being P****ed Around
 

Whether or not you have a point is not the topic here - if you have feelings on that sort of subject then you'd be better off bringing it up when it gets discussed.

Re: Being P****ed Around
 

my name is on the account also and i have be allowed by my dad to call and book an install :)

Re: Being P****ed Around
 

IIRC you can only have one name on the account but if he's given ntl permission for you to act on his behalf then that's ok :)

Let's just await the outcome.

Re: Being P****ed Around
 

well i called and the install is booked for next wed between 12 and 6 :)