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-   -   Superhub - are you happy with it ? (https://www.cableforum.uk/board/showthread.php?t=33675169)

gregf 21-02-2011 10:00

Re: Superhub - are you happy with it ?
 
Voted no.

Poor wifi performance, crippled feature set.

Virgin saying "We will ship an update for the firmware in April" when it would take no more than 10 minutes to do the job (set build flags, build, make image, release).

You can build the complete linux kernel in a couple of hours. There is no justification for claiming a flash ROM image takes 2 months to build.

deuse 21-02-2011 10:04

Re: Superhub - are you happy with it ?
 
Voted No

I have UPnP problems with my NAS. i.e I switch on my NAS the SHub sees the NAS but when the NAS tries to get the UPnP ports the
SHub resets or locks up.

hambox 21-02-2011 10:19

Re: Superhub - are you happy with it ?
 
I voted yes. No problems to report but I was amazed when setting IP address reservations for my devices that it needs a reboot after entering each one! 14 network devices, some both LAN and WiFi, meant it took a while!

Taf 21-02-2011 10:27

Re: Superhub - are you happy with it ?
 
Voted yes. 4 wired connections with switches on 2 lines to swap between PC and Xboxes.

Don't appear to get 3Mb upload speed though.

zekeisaszekedoes 21-02-2011 11:26

Re: Superhub - are you happy with it ?
 
Quote:

Originally Posted by gregf (Post 35179026)
You can build the complete linux kernel in a couple of hours. There is no justification for claiming a flash ROM image takes 2 months to build.

That seems fair. I know guys who compile entire media centre software builds in that time (few hours one evening for example), so surely a firmware update on a router which is much smaller and made for a specific chipset should be fairly simple by comparison.

Chrysalis 21-02-2011 12:09

Re: Superhub - are you happy with it ?
 
Quote:

Originally Posted by hambox (Post 35179033)
I voted yes. No problems to report but I was amazed when setting IP address reservations for my devices that it needs a reboot after entering each one! 14 network devices, some both LAN and WiFi, meant it took a while!

all 3 of my netgear routers do that, yet every single one of my non netgear routers dont do it. Its very poor for sure. its expecially bad as this also reboots the modem not just the router.

qasdfdsaq 21-02-2011 13:11

Re: Superhub - are you happy with it ?
 
Quote:

Originally Posted by zekeisaszekedoes (Post 35179051)
That seems fair. I know guys who compile entire media centre software builds in that time (few hours one evening for example), so surely a firmware update on a router which is much smaller and made for a specific chipset should be fairly simple by comparison.

Takes me about 3 minutes to modify a few lines of source code for a router firmware and rebuild it.

To be honest, this poll would be a fairer comparison if we had a question re: "Are you happy with your standalone modem" to go along with it. The numbers currently show over 40% of people are dissatisfied with the SH, but we can't gauge what these numbers mean statistically without something to compare them to.

As stated, the audience is expected to be biased towards dissatisfied people, as 40% in the wild would be completely unacceptable. But without anything comparable to compare it to relatively, we can't say much.

Jumborat 21-02-2011 14:36

Re: Superhub - are you happy with it ?
 
Voted yes.

All in all I'm happy with my upgrade from L to XL. Great speeds too.

Fspiders 21-02-2011 16:39

Re: Superhub - are you happy with it ?
 
100% yes.

4 wired connections and 2 wireless all downloading at full specs. No messing about with ports or stuff. Apart from switching off ip flood in the settings it's been plug and play.

Loving it!

Hugh 21-02-2011 16:46

Re: Superhub - are you happy with it ?
 
Quote:

Originally Posted by zekeisaszekedoes (Post 35179051)
That seems fair. I know guys who compile entire media centre software builds in that time (few hours one evening for example), so surely a firmware update on a router which is much smaller and made for a specific chipset should be fairly simple by comparison.

Mmmmm - if one of my tech guys came to me, stated the above, and asked to roll it out, my first question would be "has it been trialled on an appropriate sampling of our infrastructure?", and then if it has, look for a phased roll-out to the rest of the estate, with an appropriate roll-back plan for when the unforeseen problems arose.

Which would take more than a couple of hours*.....;)

*and we only have about 300 servers, couple of hundred core and edge network pieces of kit, and 4,500 PC's - the opportunity to screw up (worse) four million customers broadband links is probably the reason they don't put out "quick fixes" - imho.....

qasdfdsaq 21-02-2011 16:53

Re: Superhub - are you happy with it ?
 
And yet the Superhub itself was a "quick fix" which screwed up many broadband connections.

Peter_ 21-02-2011 16:54

Re: Superhub - are you happy with it ?
 
Quote:

Originally Posted by Hugh (Post 35179223)

*and we only have about 300 servers, couple of hundred core and edge network pieces of kit, and 4,500 PC's - the opportunity to screw up (worse) four million customers broadband links is probably the reason they don't put out "quick fixes" - imho.....

I love the way people try to compare Virginmedia's Nationwide infrastructure to a local network in an office block or blocks.

I can imagine the uproar that would ensue if they put in place a quick fix as advocated above, they would all be screaming about them not taking their time with a controlled testing and rollout timetable and calling it unproffesional.

But as usual that does not sound good if you are an expert in your field.

Hugh 21-02-2011 16:55

Re: Superhub - are you happy with it ?
 
Quote:

Originally Posted by qasdfdsaq (Post 35179227)
And yet the Superhub itself was a "quick fix" which screwed up many broadband connections.

Which is why I put (worse) - but sometimes/quite often a "quick fix" just makes things worse, and then you have an amalgam of problems to fix.....

jtaylor06 21-02-2011 17:26

Re: Superhub - are you happy with it ?
 
Quote:

Originally Posted by qasdfdsaq (Post 35178967)
Haha, this actually made me laugh.

Haha, I do sound a bit stupid now - however no offence taken zekeisaszekedoes.


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