Re: Virgin Media Info
 

Love the unlimited downloads******

***** fair usage policy applies :) :) :)

Re: Virgin Media Info
 

Didn't C&W do a big thing about "Getting to know you", I remember cows for some reason.

Wonder if it's a sign?

Edit - yess - I was right: Dodgy publicity stunt!

Re: Virgin Media Info
 

Very nice site and very nice info in the post this morning.

The best news: From March, Customer Services will be open from 8am to 12 midnight, 7 days a week. :tu:

Ooohh!! There a picture of the new look EPG on that site. Looks very nice.

Re: Virgin Media Info
 

Hmmm and a line along the bottom saying "Press (red button) for HD Channels"

Re: Virgin Media Info
 

Medium, large and xlarge broadband - do they come with fries as well ... :erm:

Re: Virgin Media Info
 

Not really been interested in this till recently, so excuse my ignorence.

Is NTL:Telewest changing there whole name as well then > ?

Re: Virgin Media Info
 

LOLL :D

Yes, Slyder they are changing NTL:Telewest to Virgin Media.....

Re: Virgin Media Info
 

Yes, NTL:Telewest, Virgin.net, and Virgin Mobile will all become Virgin Media. Although I expect Virgin Mobile to retain its own name.

The only part of the company keeping the NTL:Telewest name is the Business division.

That guide shot was taken from a TV Drive box. Even though there is only one HD channel and one movie on the VOD HD.

The same banner is on the existing TV Drive software.

Re: Virgin Media Info
 

I thought Virgin.net was going to continue to run as a separate company?

Re: Virgin Media Info
 

Eternal optimists then eh? ;)

Re: Virgin Media Info
 

I will need to look again, but I am sure the letter sent to off net customers mentions virgin.net coming under the Virgin media name.

Re: Virgin Media Info
 

It's letting you keep your existing email address or you can change it to @virginmedia.com.

Re: Virgin Media Info
 

Ill assume this is to do with money.... as always...

So can we expect a change in service.... place your bets now. :D

Re: Virgin Media Info
 

Thanks for the link

It does sound promising

I used to work for ntl in Manchester and as a Customer Service Advisor I did try my very best to offer the best customer service I could

It was the procedures and lack of back up that discouraged me

I have heard from one friend who is on leave at present and works for ntl Virgin Media and was told that Richard Branson has said that he will not put his name to rubbish and he intends to sort out the cable group

That sounds promising - I have a lot of time for virgin and respect them as a company

Branson will sort if out

We will be in a pickle if he does not

ooooops thats branstone isnt it

Re: Virgin Media Info
 

Actually, its about creating a true competitor to Sky (and boy, do they need one).

And of course, money. :)