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-   -   why people use ntl (https://www.cableforum.uk/board/showthread.php?t=5878)

chickendippers 20-04-2004 17:52

Re: why people use ntl
 
We went for ntl because we think it'd be difficult to attach a dish to the side of our house (it's clad in plastic which is over the orginal wood cladding). Also, the black dish would look ugly against the white cladding.

I'm not sure if the availablity of Sky is an issue, can't it be recieved everywhere in the UK and even Europe!?

chickendippers 20-04-2004 20:14

Re: why people use ntl
 
Quote:

Originally Posted by {FU}Fubar
just point out a small mistake for you , SKY bought out BSB so they did merge and have two sperate networks , the differance is that sky got there ***** together ntl havent and i doubt they would

That was in like 1990 - before digital services were in development, so there weren't any different systems running.

poolking 20-04-2004 21:00

Re: why people use ntl
 
My reasons for using ntl:


1. At the time of having ntl installed, the terms of the lease where I live forbade the addition of any satellite dishes so that ruled sky out.

The freeview site said I would need an aerial upgrade, the aerial I use is a communal one so that is out of the question unless the occupiers of the flats around me agree to have the aerial replaced.

2. The phone line, I would have switched back to BT, but buggered up the master socket when pulling out the wires to remove an extension from the bedroom and I know that BT would charge £50 or more to rectify my destroy it yourself job. :D

3. Broadband, my master socket had been upgraded to ADSL but because of reason 2, has prevented my return to ADSL at this time.

Wolf 20-04-2004 21:36

Re: why people use ntl
 
i'm leaving ntl. I have a problem with my broadband and they tol me to get someone else to fix it. So i am gonna try getting my connection from that someone else

Macready 20-04-2004 22:43

Re: why people use ntl
 
NTL Broadband from my experience is dependant on where you are, what connection you have and what you use your internet connection for largely to how satisfied you are with it.

:)

breakerfall 22-04-2004 19:52

Re: why people use ntl
 
One reason people still use NTL:

They joined when it was CWC (Cable n' Wireless) and they payed £9.98 for Cable television and that included the phone line rental. Unfortunately, NTL bought them out and prices continue to rise and rise and rise. The reason for sticking around? Hassle of getting rid and going back to BT. That or sheer lazyness :)

scrotnig 22-04-2004 19:57

Re: why people use ntl
 
I use ntl because it works.
At present there is no reason to change.

I am currently due to be made redundant at the end of the year, and if that actually happens and I don't get redeployed, I will change then, but only on principal, nothing to do with whether it works or not.

Not everyone has problems...many customers are wholly satisfied with what they get from ntl.

akridine 01-05-2004 11:33

Re: why people use ntl
 
Quote:

Originally Posted by xathras
What gets me why do people actually use ntl, if there is so much customer dissatisfaction then surely all customers will be switching to alternatives :shrug:

Have I missed something?


I use NTL because of their HFC network. BT wont last long before their network goes TU. NTL will allways be around, they may have a poor customer experience but their not likley to go anywhere coz their the only ISP that knows how to administer the HFC network

Bill C 01-05-2004 12:26

Re: why people use ntl
 
Simple

My services work and therefor i have no need to change and i get 1 bill for all.

"yes i work for them but thats not the reason i have there services"

Derek 01-05-2004 12:56

Re: why people use ntl
 
The reason most people use Ntl is that the vast majority of customers are happy with the service and see no reasons to change.

ian@huth 01-05-2004 13:05

Re: why people use ntl
 
Quote:

Originally Posted by dezzo
The reason most people use Ntl is that the vast majority of customers are happy with the service and see no reasons to change.

Where I live the majority of people have NTL because of the £9.99 offer of TV, telephone and free internet that was made when they were moving in together with free installation.

A lot have stayed with NTL because they couldn't be bothered to change even with current day prices.

I have noticed over the past year that most of the houses with a NTL box on the wall now have a Sky dish as well.

DbzDP 01-05-2004 19:07

Re: why people use ntl
 
I got NTL just over a year ago, back then I didn't have any other choice as NTL was the only Cable or Broadband where I live, after the 12month contract ended, I was thinking of moving to PLusNET or Pipex, but I do not wanna pay for another modem, and the subscribtion of my line to DSL. I save about £75 is I stayed with NTL so i thought what the hell.


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