Re: No Email, No NTLworld.com
 

Ok OK we have all well some of us have do the pun part to the problem.

But its now day 2 and its getting beyound a joke e-mail is out again in the DE21 area........ Night all I'm off to bed :(

Dam it can not sleep Haaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa

Re: No Email, No NTLworld.com
 

.... still out in Belfast here BT4, have to say its the longest outage i've suffered, ever, with NTL which all in all isn't so bad, guess just a wee bit more patience

Re: No Email, No NTLworld.com
 

Patience?!! Any saints out there?

No email again this morning. This is beyond a joke. And I have a sneaking suspicion that when it does come back up they'll have lost mails again.

Re: No Email, No NTLworld.com
 

the mail server is responding which is a start

but the mail storage servers are down by the looks of it....

that and ntlworld.com is down again

service status showing issues still

http://www.ntl-isp.ntl.com/ServiceStatus/

Re: No Email, No NTLworld.com
 

How to get your email.
1. get an alternative account (hotmail, yahoo, gmail, etc)
2. Go to http://selfcare.ntlworld.com/cgi-bin/frontend
3. repeat trying (2) until the page is briefly available
4. Set up forwarding details so that your emails are directed to youir new account
5. Tell everyone that you're no longer using ntlworld email because the company is useless

It's worked for me :)

Re: No Email, No NTLworld.com
 

OK, cheers. Good idea. Any idea how long it takes for NTL to activate the forwarding?

Re: No Email, No NTLworld.com
 

It's immediate.

Re: No Email, No NTLworld.com
 

Ok can anyone tell me where we stand on this, Email has actively been not working for a while now, its not as if its been temporary. This is appologing.

At this minute in time I really feel like ringing up ntl and telling them I no longer want there service. Its like having a credit card without the pin number. I am seriously get disassumed by the service of ntl now

Re: No Email, No NTLworld.com
 

is the ntl webspace still down the server status says it's fixed but I can't access mine?

Re: No Email, No NTLworld.com
 

I still use NTL for broadband because so far it's been very reliable and it's cheaper than other available options for me. I also use them for cable TV but am reviewing this as the service has been down for two 12 hour periods this year so far. For everything else - ie email and web space - I have ditched them in favour of something decent.
__________________

Yes :mad:

Re: No Email, No NTLworld.com
 

I wonder if ntl fancy going on "Watchdog" again? Sometimes I think they'd be better off reported to "Crimewatch".

!!
 

Cheers. OK getting today's mails on Hotmail now.... but what about yesterdays?!!

NTL don't have a clue about how much people now depend on email (it aint no peripheral benefit). For example, I ordered some stuff off the net but haven't received despatch confirmation or a tracking number because my (and evryone elses) email has gone t!ts up. So I can't work out when I need to be here to receive it. God know what else is stuck (or worse, lost) in the system.

Re: !!
 

You'll have to wait until email's back. Which it is, temporarily, now, so hurry up and download it!

Re: !!
 

I'm off now :Sprint:

Then I'm thinking of diging up NTL: Home's director's home addresses for a little direct (postal) action. Anyone care to join me?!!

Re: No Email, No NTLworld.com
 

You may be too late, mine's gone down again :(

Re: No Email, No NTLworld.com
 

Grrrrrrr! Still no emails! Getting Send/receive complete but no emails (including ones that have turned up on the Hotmail account today and which should also have been delivered to my ntl address). Not bleedin' happy.

Re: No Email, No NTLworld.com
 

email is up and working at 14:35

Re: No Email, No NTLworld.com
 

It sounds like it's an internal routing issue within ntl. The incoming mail gateway is obviously still processing mail, if the forwarding is working. The POP server(s) is/are still working because webmail etc. can access the mailboxes, although no emails have arrived in them since yesterday. So I guess the issue is in the area between the main mail gateway and the server(s) with the mailboxes on. The smtp gateway (outgoing mail) seems to be OK as well.

Re: No Email, No NTLworld.com
 

No email service for approximately 24 hours. Although slow it's just started up again and "No new messages" Does that mean I've lost anything that was delivered in the last 24 hours?

Re: No Email, No NTLworld.com
 

Not quite - only 1 of the 7 test messages I sent myself this morning has arrived. And webmail times out trying to display any emails in HTML format.

Re: No Email, No NTLworld.com
 

On the plus side, I haven't been receiving the 200-300 spam e-mails a day that I normally receive :)

Re: No Email, No NTLworld.com
 

mail servers down again, my home mail server is never down lol ;), I think ntl need to be honest and let us know what the problem really is. They are obviously have mass problems.

Also "patching" its not going to help because ntl are going to receive a mass of mail ariving to the servers which probably are taking them down to.

Re: No Email, No NTLworld.com
 

There must be an enormous backlog of email in the system, wonder how long it will take to clear?

Or maybe they'll just dump the lot in the bit-bucket!

Re: No Email, No NTLworld.com
 

That's what usually happens :mis:

Re: No Email, No NTLworld.com
 

Mine are slowly coming in, from yesterday and today.

Re: No Email, No NTLworld.com
 

Everything is ok thus far. :tu:

Re: No Email, No NTLworld.com
 

hmmm nice one... http://www.theregister.co.uk/2005/02...l_email_snafu/

Re: No Email, No NTLworld.com
 

Anyone know if NTL: Business is similarly affected?











Still no inbound emails here and I am one unhappy chappy :mad:

Re: No Email, No NTLworld.com
 

I have my main e-mail account set to forward a copy to another.

At present I have not had any new e-mails in my main account - but sending to it is instantly forwarding.


I also have a pobox account pointing at two other ntl accounts. Sending to the pobox is (almost) instantly sohwing up in one ntl account - but the other has been silent all day - and still is.

Re: No Email, No NTLworld.com
 

they must have one hell of a problem .its been going on for a few days now .

I wonder how many people will leave ntl after this bout of downtime ..

Re: No Email, No NTLworld.com
 

Mines back on.............

And if im not mistaken - ALL SPAM EMAILS HAVE STOPPED COMING THROUGH!

Anybody else?

Dave, Oldham.

Re: No Email, No NTLworld.com
 

mines back to , but dont know how long for as it did this for the last few nights ..

Re: No Email, No NTLworld.com
 

On my account it's ALL emails. Great.

Re: No Email, No NTLworld.com
 

My email to the register got this noticed.. nice when you have a pal on something like that!. anyway 20:17 and still no mail.
I have 2 accounts,
my older but normal account is receiving nothing even when i send test emails to it. My newer account (never revealed to junk mail) is working so unsure what the issue is. as even if they had deleted all the mails my new test ones should come through ???

any ideas??

Re: No Email, No NTLworld.com
 

Nope, about 95% spam as usual :(
And my test emails from this morning haven't arived yet so there's still a backlog...

Re: No Email, No NTLworld.com
 

My mail accounts are ok. No backlog at all.....

Mind you, that may have something to do with the fact that I've got everything forwarded to the email addresses for my new domain name :D

Re: No Email, No NTLworld.com
 

Test

Re: No Email, No NTLworld.com
 

no spam so far I have been gettin my emails all night but I have started to get some that I already got this morning. again.

Re: No Email, No NTLworld.com
 

Hi There Folks

This is my first post, I've been tracking the discussion for a couple of days. Anyway after no Email or NTLworld for three days; somebody has at last pressed the correct button and everything in the garden is rosy ....................... at least for now?:)

Re: No Email, No NTLworld.com
 

Mine has started to come through - 8 at a time so far! Anyway, it seems that something has icked in. My test emails are getting in and out fast.

Re: No Email, No NTLworld.com
 

I have had so much of this happening that I have given up and got myself a gmail account - anyone want one - I have some invites :banghead:

Re: No Email, No NTLworld.com
 

I've had enough of ntl too. I can't change our ISP altogether, but email server problems have been driving me mad for months. I've gone with GMail too, as of this afternoon. It's great!!! Can't recommend it highly enough!

Re: No Email, No NTLworld.com
 

Not happening here :( Garden is barren and bereft.

Re: No Email, No NTLworld.com
 

After a couple of days of intermittent email access failures (i.e. failing to log on successfully to the POP server), my incoming e-mail stopped being accessible some time on the morning of Feb 24 and as at 08:00 a.m. on Feb 25, is still flat on its back. I tried various means of accessing it (i.e., Eudora client, Nokia phone client and even an OE client), but all to no avail.

What I experience now is that I can access the POP server but after checking for new mail the email client then disconnects immediately just like it does when nothing new arrived. But I know there should be there mail for me, including test messages I sent myself from outside NTLWORLD.

I guess I will have to try to be "patient".

I have one question for the more experinced members looking @ this discussion board: where exactly does NTL post / publish on the Web the current status for this or any other problem? I have been <shall we say ....> somewhat irritated to read this headline message from NTL:

"Service restored

Latest information -

You may have experienced intermittent problems with the following ntl internet services in the last 24 hours: email, ntlworld.com, Broadband Plus, Personal webspace, Account Management pages to change broadband speeds, registering for broadband for the first time, or re-registering a new computer for the broadband service.

These are now resolved. Please bear with us whilst we get everyone back to full service.",

which I found here: http://www.ntlworld.com/ , and still appears even though it is clear that "get[ting] everyone back to full service" is taking some time.

Doubtless they have been communicating the status to their users by ... sending us e-mails ?

Re: No Email, No NTLworld.com
 

I have had nothing but 1 spam email in the last 24 hours. Test emails via other ISPs don't appear on webmail. Never seen anything as bad as this before. The ntl status report doesn't seem to make a lot of sense. Time for a change I think.

Re: No Email, No NTLworld.com
 

Hi

Right I am gonna correct myself.

I said on the last page mines back on and all spam has stopped........WELL ITS NOT!

Whats happening is that 2 of my email addresses appear to be fine - but my main one - is SAYING its checking mail - BUT ITS ACTUALLY NOT!

I havent recieved any spam because IHAVENT RECIEVED ANY MAIL FOR 3 DAYS from that address...............yet when u click on Outlook Express Send/Recieve it APPEARS to be checking it and doesnt report any errors....

This is ridiculous!

Dave, Oldham.

Re: No Email, No NTLworld.com
 

Ditto. Switched on today and have a solitary spam in my inbox. Service Status now says:

"ntlworld broadband customers will currently find that mail that has been sent to them over the last 3 days has not yet been delivered. This is due to a now resolved core outage. Customers should note that any outstanding mail should be delivered to them throughout the day today, friday the 25th feb.

Please also note that due to these issues our technical support associates will be unable to assist you with mail delay.

ntl would like to apologise for any inconvenience caused."

Hands up those who believe them. I've had a forward to a Hotmail account on since yesterday so it'll be intreresting to see what does and doesn't turn up on my ntlworld account today.

Re: No Email, No NTLworld.com
 

:wavey:

Re: No Email, No NTLworld.com
 

:wavey:

(mine are slowly coming in)

Re: No Email, No NTLworld.com
 

Didn't you forget the sarcasm smiley?! ;)

Re: No Email, No NTLworld.com
 

This is getting beyond a joke.

My primary account seems to have been well and truly zapped of a whole host of emails sent to me in the past three days. They cannot be accessed by any means.

Now, this morning my primary account will send emails but not receive while my secondary account is doing both quite happily.

What is going on?

Re: No Email, No NTLworld.com
 

No. :)

I have no faith whatsoever in either ntl's email servers, or ntl's ability to tell the truth about their 'technical problems', so when you asked for a show of hands from those that did not believe ntl, I put mine up. :wavey:

Re: No Email, No NTLworld.com
 

Thing is you put your hand up to believing them :)

Re: No Email, No NTLworld.com
 

There must still be a huge backlog despite ntl's status report saying they expect it to clear by noon today. I have no emails newer than the evening of the 23rd yet....

Re: No Email, No NTLworld.com
 

Yeah! C'mon Neil, keep up at the back there ;)

Ok, 10.25 and still just the one spam has got through. My Hotmail's nice and active though. Is there anyone from NTL mngmt out there? If so, please can you you tell us WTF IS GOING ON? Is there anyone from NTL Wythenshawe out there? If so, can you let me know where in your building Senior Management hide? I'm contemplating a brief trip around the M60 to test quite how far a cable modem can be inserted up the human rectum. :mad:

Re: No Email, No NTLworld.com
 

LMAO! So I did! :dunce:

Hands up those who believe that ntl couldn't run a reliable email service if their lives depended on it.

:wavey:

ntl's email problems are infamous, & have been ongoing for years now, just when you thought a company couldn't offer a shabbier service, ntl's email servers fall over-a-gain. :rolleyes:

Re: No Email, No NTLworld.com
 

http://www.ntl-isp.ntl.com/ServiceStatus/ - slightly more detail but still pretty poor...

Re: No Email, No NTLworld.com
 

:wavey: :wavey: :wavey: :wavey: :wavey: :wavey: :wavey: and, for good measure :wavey:

NTL couldn't organise a **** up at an alcoholics reunion night hosted by messrs Johnnie Walker, John Smith and their French compatriot, Remy Martin.

Re: No Email, No NTLworld.com
 

Just one spam would tell me SOMETHING was happening!

Re: No Email, No NTLworld.com
 

Yeah-the email hamster probably woke up.

Re: No Email, No NTLworld.com
 

and here was me thinking they finally took delivery of my Amstrad CPC that I donated to bring their equipment up to date.

Re: No Email, No NTLworld.com
 

Has everyone seen this on the reg?

http://www.theregister.co.uk/2005/02...l_email_snafu/

:erm:

Re: No Email, No NTLworld.com
 

What about these...? :rolleyes:

http://www.theregister.co.uk/2004/05/19/ntl_email/

http://www.theregister.co.uk/2003/06...improve_email/

http://www.theregister.co.uk/2003/06...n_in_ntl_spam/

http://www.theregister.co.uk/2003/06...mittent_email/

That last link is dated June 2003..... *Sigh*

That is nearly 2 years of "We're improving" BS....:dozey:

Pathetic & dishonest are the only ways to describe ntl's handling of their email "service".

Re: No Email, No NTLworld.com
 

Yeah but proper mail is getting through to the Hotmail account which is forwarding from my ntl account so..... not only is NTL's email delivery useless but the recently introduced anti-spam measures too. Very impressive NTL.

Re: No Email, No NTLworld.com
 

:mad: :mad: I am glad it is not just me, as this was what I was finding, I have not received any emails on my primary account, but my wife is OK. I have forwarded my e-mails from my primary account to a yahoo account, just so I have visability.

Re: No Email, No NTLworld.com
 

But could you 'see' your primary account emails using a webmail access to your NTL account before you forwarded?

At the moment I can't see anything on my NTL primary account using mail2web to access it. I'm reluctant to implement forwarding until I can 'see' it there.

Re: No Email, No NTLworld.com
 

No I could see nothing in my primary account, and the e-mails though being forwarded should still be in my primary account. I have had one e-mail since Wednesday, and that was sent Wednesday evening!

Re: No Email, No NTLworld.com
 

only 2 emails today. i normally get 100 spam and 8 real mails. i use different acounts for different uses. but 2 mails that was all. i am sure i have missed some.

will they arrive? or not? :confused:

sent a test email to myself from yahoo. not had it yet... :td:

Re: No Email, No NTLworld.com
 

Wahey! Just received a bona fide email in my ntl inbox. From the lovely webmaster at Cable Forum no less (though I'm now a bit late to reply to that thread comment!!). Is that a light at the end of the tunnel....... or an oncoming train?

Re: No Email, No NTLworld.com
 

Well, it seems they are beginning to dribble through to my primary account.

I'm hoping to move house later this year; I don't think NTL will be getting my business from then onwards, even if it's to a cabled area.

Re: No Email, No NTLworld.com
 

Hi,

A G-Mail invite would be great - please please please ;-))

Re: No Email, No NTLworld.com
 

Probably wouldn't do you any good - it would be emailed to you and would dissapear into the NTL email black-hole! :)

If you still want one if you PM me your email address I'll send you one.

Re: No Email, No NTLworld.com
 

I am now getting spam in dribs and drabs, and the odd pukka email from early yesterday and last thing today. Huge black hole in the middle. Could these have been lost altogether?

Re: No Email, No NTLworld.com
 

Always possible I'd say. NTL have admitted losing mails to me before. I too am gettings odds and sods. Better than nothing but if I miss anything important I'm going to be even unhappier with them than I already am (although that's quite hard to imagine at this moment in time). Anyone with internet banking for example, could have lost statements. Ditto order confirmations and queries for online shopping. And NTl still regard email as a fringe benefit of broadband?!!

Could anyonbe on the CF Team elicit a response/explanation/grovelling apolgy from NTL senior management to CF members (stuff that, all NTL customers!)?

Re: No Email, No NTLworld.com
 

a couple of days without email and you want a 'grovelling apology' haha.. what should i ask for for the sound being shagged for the last TWO YEARS.

(i did have swear words in there but one of the gestapo would have banned me)

Re: No Email, No NTLworld.com
 

One of the gestapo?

Re: No Email, No NTLworld.com
 

KEEP ON TOPIC!

I've done a send/recieve twice today, both times i got mail from yesterday and today. when i say mail, i mean spam. Like they say, it's coming through slowly.

Re: No Email, No NTLworld.com
 

Do you think calling the mod's names is keeping on topic?

Re: No Email, No NTLworld.com
 

Keep On Topic

Re: No Email, No NTLworld.com
 

If you don't like my post - report it....

I note you didn't answer my question, do you want me to spell it out for you. You seem good at that.

Re: No Email, No NTLworld.com
 

Your contribution to this thread has been far from stellar, so before telling others to keep on topic, please do so yourself and stop wasting other members time unless you have something constructive to say on this matter.

Re: No Email, No NTLworld.com
 

Re: No Email, No NTLworld.com
 

The "gestapo" as you so rudely refer to us are now very irritated by your constant rude, sarcastic and ignortant attitude. Be warned now that if you persist with this attitude then I will personally suspend your account forthwith. We do not need, or put up with, trolls and trouble makers such as yourself.

Oh, and stop reporting every post in this topic, it's not doing you any favours.

Re: No Email, No NTLworld.com
 

Quite a lot on ebay I should think :)

Re: No Email, No NTLworld.com
 

Well the mail seems to be up & running, as I received 40 mails from the last three days overnight. Even received one from Thursday this morning, so I wonder if I have lost any important mail, or that the waifs & strays will keep appearing. I wonder if I have lost any, but I suppose only time will tell.

Hopefully we will not experience a bad outage like this in the future, as I have been with NTL for 6 years and cannot remember a problem like this.

Re: No Email, No NTLworld.com
 

Well I've definately lost some mails. Some i sent myself from work havent arrived, but ones i sent later on yesterday have arrived ok. :(

Re: No Email, No NTLworld.com
 

All seems back to normal now, I would say I have lost no emails: the frustration at the time was dire but there seems to have been no lasting damage ... let's hope w do not meet such a sticky patch again. I have been with NTL for > 5 years now, and apart from horrors when the old net.ntl.com domain email server started to fall apart a year or so ago, prompting me to have my address moved to ntlworld, I'd say the recent failure has been a one-off.

Tony
Guildford, Surrey

Re: No Email, No NTLworld.com
 

It has been a bit of a nightmare over the past few days but finally we seem to be back up and working... for now :rolleyes:

Let's hope that we will not have a repeat of this recent hassle - I wonder how many peple have actually left NTL as a result of the recent inconvenience - I am looking for an alternative as we speak...:p::rolleyes::td:

Tony