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-   -   1Mbit price reduction (https://www.cableforum.uk/board/showthread.php?t=14262)

Neil 11-07-2004 19:07

Re: 1Mbit price reduction
 
Quote:

Originally Posted by Teccie
I know that nor did i say there was going to be 2 services, i merely suggested that if would be a good way forward for NTL... suggest u re-read

Ok, I will!

Quote:

Originally Posted by Teccie
Indeed it is - as i said at the time when the price was first increased.. they If ntl are clever enough, they will keep the 37.99 for the new 1.5mbit, and price the 1mbit @ £29.99, although even them prices will be forced down in the non to distant future....

It still seems to me that you are suggesting a price point for 2 upcoming ntl BB tiers (1 meg & 1.5 meg), but either way I was just clarifying the situation regarding the suggestion that you made re the pricing of the '2' products. :)

Charlie_Bubble 11-07-2004 19:10

Re: 1Mbit price reduction
 
Quote:

Originally Posted by Teccie
I know that nor did i say there was going to be 2 services, i merely suggested that if would be a good way forward for NTL... suggest u re-read

Your post does imply there will be a 1meg and a 1.5 meg tier.

Graham F 11-07-2004 19:23

Re: 1Mbit price reduction
 
Quote:

Originally Posted by arcamalpha2004
I think the piece you refer to is:


20.ii; If we significantly reduce the content of the services you may terminate this agreement by giving us one months notice in writing within 30 days of such change irrespective of whether the minimum period in respect of such services has expired.
What td444 is on about is the price increase, this is dealt with in 20.i this clause does not give any time deadline the notice must be produced by the cancelling customer.

:erm: I think you will find it does :)

Quote:

20. Cancellation Rights

You may cancel the Services without penalty in the following circumstances:-

(i) if We increase our Charges You may cancel those Services in respect of which the Charges have increased by giving Us one month's notice in writing within 30 days of the earlier of:

(a) such price increase being notified to You under Condition 6.2; or

(b) the date of your first bill following such price increase, irrespective of whether the minimum period in respect of those Services has expired. If You cancel Services under this Condition, the increased Charges relating to those Services will not apply to You
Taken form ntl Terms and Conditions

:wavey: good to see you back Neil :)

arcamalpha2004 12-07-2004 10:12

Re: 1Mbit price reduction
 
Hiya scoob, I think you misread my post, 20.i of the t&c's, does not require the user to write in or contact them within 30 days of the price increase, where the " within 30 days of such change " comes in to it's own is in 20.ii, where this is in respect of NTL significantly reducing the content of the services.

Maybe, looking at my post again, it was partly my fault the way I put it across :o

Graham F 12-07-2004 10:20

Re: 1Mbit price reduction
 
Quote:

Originally Posted by arcamalpha2004
Hiya scoob, I think you misread my post, 20.i of the t&c's, does not require the user to write in or contact them within 30 days of the price increase, where the " within 30 days of such change " comes in to it's own is in 20.ii, where this is in respect of NTL significantly reducing the content of the services.

Maybe, looking at my post again, it was partly my fault the way I put it across :o

sorry, but 20.i of ntls t&c's does require you to give ntl one months notice within 30 days of any such increase.

If not can you please explain to me what the text in bold below means :)

Quote:

if We increase our Charges You may cancel those Services in respect of which the Charges have increased by giving Us one month's notice in writing within 30 days of the earlier of:

arcamalpha2004 12-07-2004 11:20

Re: 1Mbit price reduction
 
Hi scoob, maybe the 20.i of the ones you are looking at are not the same as the 20.i that I have in front of me.

" 20.i: If we increase our charges you may give us one month's notice to cancel those services in respect of which the charges have increased irrespective of whether the minimum period in respect of those services has expired.During that notice period those increased charges will not apply to you."


If I could fax them to you scoob I would, but that is what it says in my t&c's.;)

P.S.......Maybe a point of interest, maybe not.
On the reverse page of the t&c's, it states, " Correct at time of going to print 09/02, which I would take as meaning september 02?

Just looked at the link you provided scoob, totally different to the t&c's I have here.

peacedude2k4 03-08-2004 00:39

Re: 1Mbit price reduction
 
harpin back to first few pages


NTL have a nasty virsus

more money less service

UNTIL they sort this NTL will be the known ********* off the net. There e-mail lacks tehre service lacks and most of all there costs are higher i dont think my 1.5mb was free it was paid for by a extra £3.

NTL also have this stupid 1gb cap on there bandwith as far as I am concered write me a letter

I need things for bonfire this year :D

PC_Arcade 03-08-2004 09:58

Re: 1Mbit price reduction
 
Is a price reduction on 1mb (soon to be 1.5mb) happening or not, this basically now is the difference between staying with NTL or not.

Salu 03-08-2004 16:32

Re: 1Mbit price reduction
 
There's a lot of tumbleweed in the NTL PR department at the moment.......

Hell's Child 03-08-2004 16:39

Re: 1Mbit price reduction
 
Quote:

Originally Posted by PC_Arcade
Is a price reduction on 1mb (soon to be 1.5mb) happening or not, this basically now is the difference between staying with NTL or not.

Simple answer is no I'm afraid. It is not on the cards either by the looks of things.

Fact of the matter is, the price was only increased some 4 months ago so I'd expect, unless something dramatic happens, you'd be looking at either Christmas this year or Easter next year before any changes are likley to happen.

Why not take the 750k @ £24.99 (or £20.00 for 12 months on special offer at the moment)??

peacedude2k4 03-08-2004 17:01

Re: 1Mbit price reduction
 
Tempting to go for the 700k one but i am hooked on my 185kbs 1.5mb and £37 aint bad but i notice i seem to be only one in Rochdale not having connection troubles :angel: .

As for cost cutting would be nice to match BT instead of NTL now playing 2nd Fiddle to worse providers aint gonna make NTL any more new customers or tempt them from BT :rolleyes:

They need to come up with something and not just for new users perhaps a overall cost cut in a few month for the new/current 1mb users as other costs seem ok.

td444 03-08-2004 17:18

Re: 1Mbit price reduction
 
Quote:

Originally Posted by peacedude2k4
Tempting to go for the 700k one but i am hooked on my 185kbs 1.5mb and £37 aint bad but i notice i seem to be only one in Rochdale not having connection troubles :angel: .

As for cost cutting would be nice to match BT instead of NTL now playing 2nd Fiddle to worse providers aint gonna make NTL any more new customers or tempt them from BT :rolleyes:

They need to come up with something and not just for new users perhaps a overall cost cut in a few month for the new/current 1mb users as other costs seem ok.

Whilst I dont play down the effort made by NTL's staff to give everyone a boost, I still think its little too late.

It was quoted that they spent £1.5 million on the upgrades. NTL currently have 1.2 million customers. All of which are paying at least £17.99 a month (bar the few % discounted , small).

Now that ADSL has finally caught up, Plus.Net is offering 2mbit ADSL lines for £39.99 a month , with no limits. Before you complain about "lack of bandwidth", plus.net openly invite people to check ADSL usage.

I know where im going next Feburary :-)

jtwn 03-08-2004 17:25

Re: 1Mbit price reduction
 
Just wondering but in adsl areas where there is cable penetration aswell, does cable usually come out on tops?

peacedude2k4 03-08-2004 17:38

Re: 1Mbit price reduction
 
Quote:

Originally Posted by td444

It was quoted that they spent £1.5 million on the upgrades. NTL currently have 1.2 million customers. All of which are paying at least £17.99 a month (bar the few % discounted , small).

Now that ADSL has finally caught up, Plus.Net is offering 2mbit ADSL lines for £39.99 a month , with no limits. Before you complain about "lack of bandwidth", plus.net openly invite people to check ADSL usage.

I know where im going next Feburary :-)

Well they speant alot on there customers which is good but at end of day we are paying for the upgrade so it aint like they given us it with a high price for a capped system ( and that 1gb cap is pathetic ) and with networks such as plus.net which alot of people are talking about 2mb for £40 a month with no limits it is showing the way NTL needs to move, sadly being a big corporation it has the thing make money and sod the customer.

Awaits slating on above comment but prove me wrong we have a crap e-mail on ntl which hardly works, i am hearing loads of people are getting worse bandwith on there upgrades system cant cope with it, and some are still being randomly disconnected.

These kinda problems only used to belong to people such as BT and AOL now the tables are turning NTL needs to get some new top dogs who are not interested in making money and the thing of more quantity and less quality of service towards customers.

I hate to admit but once i find another ISP which offers uncapped broadband around 2mb upwards I will be off.

paulyoung666 03-08-2004 17:42

Re: 1Mbit price reduction
 
Quote:

Originally Posted by peacedude2k4
Well they speant alot on there customers which is good but at end of day we are paying for the upgrade so it aint like they given us it with a high price for a capped system ( and that 1gb cap is pathetic ) and with networks such as plus.net which alot of people are talking about 2mb for £40 a month with no limits it is showing the way NTL needs to move, sadly being a big corporation it has the thing make money and sod the customer.

Awaits slating on above comment but prove me wrong we have a crap e-mail on ntl which hardly works, i am hearing loads of people are getting worse bandwith on there upgrades system cant cope with it, and some are still being randomly disconnected.

These kinda problems only used to belong to people such as BT and AOL now the tables are turning NTL needs to get some new top dogs who are not interested in making money and the thing of more quantity and less quality of service towards customers.

I hate to admit but once i find another ISP which offers uncapped broadband around 2mb upwards I will be off.


sorry my mate , but instead of bitching about it then why dont you just **** off somewhere else , can it be that hard to find what you want elsewhere , maybe it can or you would be gone into the wild blueyonder that is adsl :fit: :fit: , if you aint happy then vote with your wallet or purse whichever it is ;)

sorry mods in advance :(

ian@huth 03-08-2004 17:47

Re: 1Mbit price reduction
 
It is alright seeing adverts for ADSL offering high speeds, but how many people can actually receive these speeds? A lot live too far from the exchange to even get 512k let alone 2Mb. With cable, if they offer 1.5Mb in your area you can get it.

td444 03-08-2004 17:59

Re: 1Mbit price reduction
 
Quote:

Originally Posted by ianathuth
It is alright seeing adverts for ADSL offering high speeds, but how many people can actually receive these speeds? A lot live too far from the exchange to even get 512k let alone 2Mb. With cable, if they offer 1.5Mb in your area you can get it.

http://www.adslguide.org.uk/newsarchive.asp?item=1787 :-)

My line does fall in the 2Mbit bracket.

peacedude2k4 03-08-2004 18:32

Re: 1Mbit price reduction
 
Reason to voice my opinion is so NTL see what the customer thinks if all of us left for Blue Yonder for example NTL would die, they are a good company just seemingly lost there way recently and the customers who have enjoyed being on there cards just wish to have there say.

Play silent but thats how we loose companys and get ones like BT and AOL..

Your choice?

lol

:cool: :p:

besides u dont like how i work hit the red x in corner of your screen :D

Toodles

Stop It 03-08-2004 21:50

Re: 1Mbit price reduction
 
Quote:

Originally Posted by peacedude2k4
Well they speant alot on there customers which is good but at end of day we are paying for the upgrade so it aint like they given us it with a high price for a capped system ( and that 1gb cap is pathetic ) and with networks such as plus.net which alot of people are talking about 2mb for £40 a month with no limits it is showing the way NTL needs to move, sadly being a big corporation it has the thing make money and sod the customer.

First, the cap isnt enforced that strictly (Or at all) and most ISPS will be capped by next year, count on it.

Secondly NTL cant afford to cut prices, in reality they are only just making an operating profit, and they have to keep the networks up, unlike ADSL providers (Bar BT) who get the network maintained for them basically.

Quote:

Originally Posted by peacedude2k4
Awaits slating on above comment but prove me wrong we have a crap e-mail on ntl which hardly works, i am hearing loads of people are getting worse bandwith on there upgrades system cant cope with it, and some are still being randomly disconnected.

Most peoples E-Mail works fine, the ones on here mostly come after having issues, so theres a strongly disproportiante amount of people with problems. Also with the upgrades I bet most peoples are fine, you cant expect a major operation to have no problems though, and im sure they will be sorted.

Quote:

Originally Posted by peacedude2k4
These kinda problems only used to belong to people such as BT and AOL now the tables are turning NTL needs to get some new top dogs who are not interested in making money and the thing of more quantity and less quality of service towards customers.

Maybe true, but whoever comes in (Telewest maybe) need to steady a very dodgy ship, and stop the leaks before they go down, then they can concentrate on customer service improvement

Quote:

Originally Posted by peacedude2k4
I hate to admit but once i find another ISP which offers uncapped broadband around 2mb upwards I will be off.

Google it? use adslguide? its not that hard, Im personally On NTL or 56k here, but its easy to find ADSL providers, Just dont expetc the grass to be much greener on the other side, a lot expect too much, and get little.

peacedude2k4 03-08-2004 22:03

Re: 1Mbit price reduction
 
Not going to argue with you,


Just look at Japan's internet, then look at ours...

Someone please explain where "service" has gone in this country to just money spinning.

End of topic

Salu 27-09-2004 16:16

Re: 1Mbit price reduction
 
I must say that I am surprised that NTL have not cut their price to cut their broadband price to respond to BTs cut, by now.

I know they are justifying it by saying it's a 1.5MB connection but they are nearly £9 over the BT price now with no direct competitor.

I actually would be happy with a 1MB (256 up) but NTL do not do this. So do I hang on on the grounds that NTL must soon cut the price to align themselves with the rest of Europe or cut and run.....

I just can't justify £37.99 on internet per month. But I do want the 256 upload for gaming.

KevAmiga 27-09-2004 16:21

Re: 1Mbit price reduction
 
Yeah im kinda hoping that. I doubt it tho.

Gareth 27-09-2004 16:27

Re: 1Mbit price reduction
 
/me is in the same boat as you Salu. It is a lot of money each month, when I'd be happy with 1Mb.

The thing with my situation is that if I drop my broadband completely, then I'd have to switch naturally to BT for a phoneline, which would also mean that I would also drop my TV package because I'm currently forced to take NTL's phoneline rental as part of the Cable TV Pack, which would be surplus to requirements as I'd be using the BT phoneline instead. Argh, this is starting to do my head in :dozey:

KevAmiga 27-09-2004 16:31

Re: 1Mbit price reduction
 
Im currently on the 60 day free trial dunno im not going to keep 1.5mb, i think ill drop to 300k, or maybe 750k.

DeadKenny 27-09-2004 18:03

Re: 1Mbit price reduction
 
Quote:

Originally Posted by Salu
I must say that I am surprised that NTL have not cut their price to cut their broadband price to respond to BTs cut, by now.

I know they are justifying it by saying it's a 1.5MB connection but they are nearly £9 over the BT price now with no direct competitor.

Besides there are ADSL providers such as PlusNet doing 2Mbps 'uncapped' for £1 more than NTL's 1.5Mbps (and if you want capped you can get it as cheap at £20), or even AOL(god forbid) doing 1Mbps uncapped for £30 !

mojo 29-09-2004 12:12

Re: 1Mbit price reduction
 
Quote:

Originally Posted by paulyoung666
i reckon it would be interesting to see how many ppl habitually go over the limit every day :erm:

I do have have been since the day it was introduced... Somtimes I do as much as 5GB/day. I'd say an average was probably about 2.5GB/day.

If NTL did start enforcing the cap, I'd leave them. Cancel my broadband, TV, phone - the whole lot. It's not really about speed for me, 512k ADSL would be okay (especially with 256k up). It's about the amount per day I can download. What's the point of having 1.5Mb if only means you can download a web page 0.001 seconds faster? My comp is on all day anyway...

Mauldor 29-09-2004 12:31

Re: 1Mbit price reduction
 
My thoughts on this are that 750/128 is fine for the normal downloading etc but the 128 upload is painfully slow, updating my web site with files etc regular or sending a file to someone makes me what to upgrade again to 1.5mit jyst for the Upload speed. Like many people I also cannot justity the price jump when most of the time the connection is sitting idle which is why I was considering going across to ADSL you see - even 512service comes with 256 Upload.

I wonder how many people have downgraded to 750 from the 1.5 mbit package since the price rise? Not that NTL Are bothered really - fit more people on there UBR thingy bobby.

just21 29-09-2004 21:00

Re: 1Mbit price reduction
 
I downloaded from 1mb to 600k when the price rise was announced. In a few months though you will be able to transfer your BT land line number to gossiptel and have a voip phone saving 10.50 BT line rental a month. Gossiptel have no monthly mnimum for calls. You can also keep your phone number when you move house.

scrotnig 29-09-2004 21:02

Re: 1Mbit price reduction
 
Quote:

Originally Posted by just21
I downloaded from 1mb to 600k when the price rise was announced. In a few months though you will be able to transfer your BT land line number to gossiptel and have a voip phone saving 10.50 a BT line rental a month. Gossiptel have no monthly mnimum for calls. You can also keep your phone number when you move house.

VOIP is sadly not yet at the level where it can reliably replace a landline entirely. It'll probably get there though.

bigitup_j 29-09-2004 21:32

Re: 1Mbit price reduction
 
yeah, the Quality of service can be very patchy and you can't call 999!

but ntl do plan to introduce VOIP toward the end of 2005, by then, i'm sure it'll have improved markedly.
:)

just21 29-09-2004 21:51

Re: 1Mbit price reduction
 
I call my friend in Estonia, who has a Texas voip number from Vonage and it sounds fine to me.

Tricky 29-09-2004 22:25

Re: 1Mbit price reduction
 
I hope they do reduce the price I've just upgraded again!!! (never learns!) - Wife was fed up of slow PCAnywhere connection to her office PC

ian@huth 29-09-2004 22:59

Re: 1Mbit price reduction
 
Quote:

Originally Posted by Mark B
VOIP is sadly not yet at the level where it can reliably replace a landline entirely. It'll probably get there though.

Will it ever get there?

VOIP depends on your ISP giving you a decent 24/7 connection so if they have a network problem resulting in loss of your connection you will need another method of making and receiving calls. You also have to hope that your electricity supplier doesn't have an outage too.

DrAwesome 29-09-2004 23:18

Re: 1Mbit price reduction
 
I always look at the long term cost of BB (as it doesnt seem so much when broken down into 12 months).

If you subscribe to NTL 1.5 BB
you will have paid NTL by the end of the year £455.88 (£37.99 x 12)

For NTL 750k BB you will have paid NTL by the end of the year £299.88 (£24.99 x 12)

For NTL 300k BB you will have paid NTL by the end of the year £215.88 (£17.99 x 12)

(Ofcourse the totals will change as people upgrade & downgrade & subscribe to added packages, but its still alot of money especially when you multiply it by how many BB customers NTL have).

Loadsa money i wish i had had it in my bank account each year, even after some deductions they must be a tidy sum left over.


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