12-03-2008, 20:28
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#1
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Inactive
Join Date: Apr 2007
Location: South London
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Posts: 55
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outlook sending problem
I am using my blueoyonder account to send message and I can receive mail fine but cannot send and I get this error message 0x80040607 tried searching but no joy any help please!!!
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12-03-2008, 20:33
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#2
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Inactive
Join Date: Mar 2007
Services: Cable, Freeview DVD recorder, telephone L, BB L, TV xl, V+
Posts: 150
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Re: outlook sending problem
Does it only do this with your Blueyonder account or do you have other accounts that run through this and have a similar error ?
Are you using imap or pop3 for this ?
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12-03-2008, 20:34
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#3
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Guest
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Re: outlook sending problem
Is your SMTP server set to : smtp.blueyonder.co.uk
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12-03-2008, 20:37
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#4
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Inactive
Join Date: Apr 2007
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Re: outlook sending problem
pop3
pop3.blueyonder.co.uk
smtp.blueyonder.co.uk
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12-03-2008, 20:51
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#5
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Inactive
Join Date: Mar 2007
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Re: outlook sending problem
Cant see anything on Microsoft technet for this code with Outlook, but it is mentioned for configuration manager where it mentions out of cache. :- http://technet.microsoft.com/en-us/l.../bb632794.aspx
Dont know if MS error codes are consistent across apps. Which version of outlook are you using , if its pre 2007 you could try an upgrade ? Backup your files before attempting this though in case it goes wrong. If your on 2000 try upgrading to 2003.
Are you able to try outlook express and see if it has the same problem, id try that before an upgrade ?
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12-03-2008, 21:02
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#6
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Inactive
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Re: outlook sending problem
Morden thnx for your response
The version is office outlook 2007
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12-03-2008, 21:30
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#7
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cf.mega poster
Join Date: Apr 2006
Location: Manchester, UK
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Posts: 9,699
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Re: outlook sending problem
Have you got authentication set up on the smtp server?
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12-03-2008, 22:11
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#8
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Inactive
Join Date: Jun 2003
Location: 127.0.0.1
Age: 59
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Re: outlook sending problem
Your IP suggests you are on Sky, yet you are trying to send via a blueyonder account 
You need authentication if you are to send via the blueyonder account from a non blueyonder ISP connection. That in fact doesn't always work correctly. The best way of sending email is to use the server provided by your current ISP.
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12-03-2008, 22:38
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#9
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Inactive
Join Date: Apr 2007
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Re: outlook sending problem
im using wireless at my inlaws how would this affect my by account?
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12-03-2008, 22:42
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#10
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cf.mega poster
Join Date: Apr 2006
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Re: outlook sending problem
If your in-laws are on a Sky broadband account & you have a Blueyonder account then this may be the problem...
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12-03-2008, 22:47
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#11
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Inactive
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Re: outlook sending problem
I hope there is a work around? Im stuck whilst waiting for a while worst luck.
Any suggestions Im trying to respond to job ads.
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12-03-2008, 22:52
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#13
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Inactive
Join Date: Jun 2003
Location: 127.0.0.1
Age: 59
Posts: 15,868
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Re: outlook sending problem
Change the send server details to the sky smtp server, leave all else including your email addy at their blueyonder details. When you send, if someone looks at the headers they will see the blueyonder address for the reply but know it came via Sky.
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12-03-2008, 23:03
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#14
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Inactive
Join Date: Apr 2007
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Re: outlook sending problem
ok tried smtp.sky.com
all other details remain the same I get an error back saying
Send test e-mail message: Outlook cannot connect to your outgoing (SMTP) e-mail server. If you continue to receive this message, contact your server administrator or Internet service provider (ISP).
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13-03-2008, 03:09
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#15
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cf.geek
Join Date: Jan 2008
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Posts: 825
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Re: outlook sending problem
Quote:
Originally Posted by herc
ok tried smtp.sky.com
all other details remain the same I get an error back saying
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Try smtp. tools.sky.com, herc.
All of Sky's email was outsourced to Google from early February so you may need to check the rest of the email settings.
There's an good unofficial step-by-step guide for Outlook 2003 on the SkyUser forums.
And an official one (with a guide for Outlook Express) available as a pdf from the Sky website.
hth
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