Wanting Broadband, Taking Telephone?
01-09-2020, 12:52
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#1
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cf.addict
Join Date: May 2009
Location: Manchester
Services: VM350, Sky Q Silver.
Posts: 410
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Wanting Broadband, Taking Telephone?
I’m looking to sign up again for the 500M after not being a customer for around a year.
The best deal is Broadband & Phone, however I have no use for Phone,
Does having it activated on the line cause any increase in latency / jitter on the internet side of things?
I would have preferred a internet only line but it’s £62 vs £45 with phone.
Also,
Is there anyway I would be able to ask for a SH4 with a view to upgrade to 1Gb when available? Or is that strictly a no?
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01-09-2020, 13:52
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#2
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Sad Doig Fan!
Join Date: Aug 2007
Location: Barry South Wales
Age: 68
Services: With VM for BB 250Mb service.(Deal)
Posts: 11,654
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Re: Wanting Broadband, Taking Telephone?
Quote:
Originally Posted by ethan103
I’m looking to sign up again for the 500M after not being a customer for around a year.
The best deal is Broadband & Phone, however I have no use for Phone,
Does having it activated on the line cause any increase in latency / jitter on the internet side of things?
I would have preferred a internet only line but it’s £62 vs £45 with phone.
Also,
Is there anyway I would be able to ask for a SH4 with a view to upgrade to 1Gb when available? Or is that strictly a no?
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The telephone line has no impact on the Broadband whatsoever. You could ask if they are offering an SH4.
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01-09-2020, 14:52
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#3
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cf.addict
Join Date: May 2009
Location: Manchester
Services: VM350, Sky Q Silver.
Posts: 410
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Re: Wanting Broadband, Taking Telephone?
Quote:
Originally Posted by pip08456
The telephone line has no impact on the Broadband whatsoever. You could ask if they are offering an SH4.
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Ah ok, I was worried it would cause line interference.
And I will ask and see if it’s a possibility.
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01-09-2020, 15:13
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#4
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Perfect Soldier
Join Date: Mar 2009
Location: Worthing West Sussex
Age: 66
Services: VM 500M SH3 thingy
in modem mode
XL TV V6 Sony Bravia smart TV and M phone
Posts: 10,994
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Re: Wanting Broadband, Taking Telephone?
The broadband is carried on the same co-axial cable as the TV service (Different frequency bands). The phone is on a separate twisted pair in the figure-of-eight cable.
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01-09-2020, 15:30
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#5
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Virgin Media Staff
Join Date: Nov 2006
Location: Manchester
Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1
Posts: 17,929
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Re: Wanting Broadband, Taking Telephone?
Quote:
Originally Posted by ethan103
Is there anyway I would be able to ask for a SH4 with a view to upgrade to 1Gb when available? Or is that strictly a no?
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There is no way to currently request a Hub 4.
Quote:
Originally Posted by heero_yuy
The phone is on a separate twisted pair in the figure-of-eight cable.
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Not any more it isn't - all new Phone installs are via the sockets on the back of the Hub 3 or Hub 4.
Brand new installs don't even have the telco cable installed - only the coax.
__________________
I work for Virgin Media but all views are my own.
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01-09-2020, 15:47
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#6
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cf.addict
Join Date: May 2009
Location: Manchester
Services: VM350, Sky Q Silver.
Posts: 410
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Re: Wanting Broadband, Taking Telephone?
Quote:
Originally Posted by BenMcr
There is no way to currently request a Hub 4.
Not any more it isn't - all new Phone installs are via the sockets on the back of the Hub 3 or Hub 4.
Brand new installs don't even have the telco cable installed - only the coax.
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So the Hub deals with the Calls?
Again, extra work for the Hub, can you confirm that it doesn’t cause latency issues?
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01-09-2020, 16:53
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#7
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Virgin Media Staff
Join Date: Nov 2006
Location: Manchester
Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1
Posts: 17,929
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Re: Wanting Broadband, Taking Telephone?
The connection path for the phone is separate to the Virgin Fibre connection.
So although they're both IP based they don't interfere with one another.
__________________
I work for Virgin Media but all views are my own.
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01-09-2020, 20:09
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#8
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Sad Doig Fan!
Join Date: Aug 2007
Location: Barry South Wales
Age: 68
Services: With VM for BB 250Mb service.(Deal)
Posts: 11,654
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Re: Wanting Broadband, Taking Telephone?
Quote:
Originally Posted by BenMcr
The connection path for the phone is separate to the Virgin Fibre connection.
So although they're both IP based they don't interfere with one another.
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Isn't that what I said in the first place?
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