Yesterday I received an email from VM, offering an upgrade to HUB 4 at no cost. There was a link to click on with my surname and address in pre-filled fields. My first name was not filled and when I tried to type, it was not possible. Nor was it possible to move to the next stage - chose delivery date.
I rang VM but ended up using their text help service. I was told that VM would not send emails with links and that it was spam.
Now, I have checked the email and it is from
email@em.virginmedia.com with standard TLS encryption.
I also checked the linked website and it's address starts with virginmedia.com and has a padlock symbol, also a valid security cert issued by globalsign.
News articles on the web state that VM is offering HUB 4 to selected customers.
I know that it is often the case that one department in VM is not aware what another is doing, so I am still wondering if this was a genuine offer? Has anyone else receive a similar offer?