Superhub : Login

[Tim Deegan]

Originally Posted by Peter_

I chose to leave early and that is confidential information, but in the main most people had little issue with the device with the exception of hardened users such as yourself.

So in your opinion as someone who would know, would you say most of the problems were with people who expected too much from a low end modem/router, as I suspected?

[craigj2k12]

if a "cheap end" router is designed to have memory leaks and non working features then yes

[Peter_]

Originally Posted by Tim Deegan

So in your opinion as someone who would know, would you say most of the problems were with people who expected too much from a low end modem/router, as I suspected?

I had no issues in router mode when I received mine last February and 6 months later went to modem mode using my own Edimax N router, both devices reached my back garden from my front bedroom but I am still using the Edimax.

It is down to the kind of performance you want from a router, they should have just bought quality Cisco and Motorola modems straight of the shelf and let customers supply their own wireless routers if they required wifi.

[borrissey]

I had a SuperHub installed on Thursday, I've had no problems with it so far. I've got it in modem only modem with Linksys E2000 Router.

[Tim Deegan]

Originally Posted by Peter_

I had no issues in router mode when I received mine last February and 6 months later went to modem mode using my own Edimax N router, both devices reached my back garden from my front bedroom but I am still using the Edimax.

It is down to the kind of performance you want from a router, they should have just bought quality Cisco and Motorola modems straight of the shelf and let customers supply their own wireless routers if they required wifi.

I don't have any problems either. It looks like a case of VM trying to provide a better service for the majority of users. But there will always be people who have to moan because it doesn't reach their high standards.

[Daveoc64]

Originally Posted by Tim Deegan

I don't have any problems either. It looks like a case of VM trying to provide a better service for the majority of users. But there will always be people who have to moan because it doesn't reach their high standards.

Virgin Media doesn't exactly push their broadband as a budget or "no frills" option.

-It's one of the most expensive consumer broadband products (if not THE most expensive) in the country
-They made some customers pay for a Superhub, when they don't even own it
-Claims such as "The best wireless broadband performance available", "Fantastic range, so you can work further away from your router" and "unbeatable wireless"

If anyone is to blame for "high standards" (perhaps that should be "high expectations"), it's the claims that Virgin Media makes about its "hero product".

ISP-provided routers aren't usually great, but other ISPs don't make as much fuss about them.

[Tim Deegan]

Originally Posted by Daveoc64

Virgin Media doesn't exactly push their broadband as a budget or "no frills" option.

-It's one of the most expensive consumer broadband products (if not THE most expensive) in the country
-They made some customers pay for a Superhub, when they don't even own it
-Claims such as "The best wireless broadband performance available", "Fantastic range, so you can work further away from your router" and "unbeatable wireless"

If anyone is to blame for "high standards" (perhaps that should be "high expectations"), it's the claims that Virgin Media makes about its "hero product".

ISP-provided routers aren't usually great, but other ISPs don't make as much fuss about them.

I'm not defending them for their marketing at all. In fact I have a website where I campaign against retailers who use exaggeration, hype, gimmicks and even lies in their marketing.

The fact is that if you want the best product, then you pay a high price. And never expect to get a top product as part of a package, unless you have paid to upgrade. If you have paid for the Tivo, and it doesn't do what it is supposed to do, then you have a case against VM on the grounds of SOGA

[Kymmy]

Mine works fine on 2.4ghz 300mbp.. but apart from a kindle, an old G laptop and a single PC on a USB N adaptor (all within 20ft of the hub) I'm not exactly pushing it. I can understand though that it is poor range and also pushing the hub that makes it fall to pieces..

Great for simple work but if you want to push it then modem mode is the way to go

[Dash: CF noob]

My mate has a small black modem on 10meg i know i can log in locally but can i do it from the internet??

[thenry]

you could via logmein free, remote desktop.

[horseman]

Originally Posted by thenry

you could via logmein free, remote desktop.

…or cross platform TeamViewer (free for non-commercial).

[qasdfdsaq]

Or VNC (free for everything)