Yesterday, 17:57
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#1501
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cf.geek
Join Date: Dec 2013
Posts: 736
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Re: UHD on Virgin Media
Quote:
Originally Posted by browneggsandham
I've renewed from VIP to Ultimate Oomph over the phone this morning. New package kicks in from tomorrow - take it I should expect Sky UHD to be included right?
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You would have thought so considering it's part of the ultimate oomph bundle, but from my understanding, as you're an existing customer I would have thought it would be £6 extra unless you negotiated that into your contract renewal.
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Yesterday, 20:46
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#1502
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I try to help.
Join Date: Aug 2003
Location: Hove
Age: 32
Services: Virgin Media VIP - 2 x V6, M350 & phone
Posts: 282
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Re: UHD on Virgin Media
Quote:
Originally Posted by Mythica
You would have thought so considering it's part of the ultimate oomph bundle, but from my understanding, as you're an existing customer I would have thought it would be £6 extra unless you negotiated that into your contract renewal.
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I did ask if it was included and they said yes. I assumed as a new Ultimate Oomph customer it would be included. Will check and follow up with them if not tomorrow when the change takes effect.
Quote:
Originally Posted by Rob King
How much do you pay a month ?
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Haggled to £95 a month. Down from £118.50 previously on VIP. Faster BB and unlimited SIM for less money.
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Yesterday, 22:43
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#1503
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cf.addict
Join Date: Apr 2008
Services: Virgin Media Vip200 , V6 owner , Virgin Mobile, + Virgin Home Phone
Posts: 275
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Re: UHD on Virgin Media
Quote:
Originally Posted by browneggsandham
I did ask if it was included and they said yes. I assumed as a new Ultimate Oomph customer it would be included. Will check and follow up with them if not tomorrow when the change takes effect.
I spent over 2 hours on hold on the online chat today to try for a upgrade as I wanted uhd and new 360 deal no one answered after the first lady passed me over to retentions but they spoke the lady I spoke on chat yesterday said I got a £7.50 credit valid for 18 months no contract she could have added but even yesterday she passed me over to retentions so 2 days 3 1/2 hours .. I just want a deal think ill ring tomorrow as my contract is up in May and paying £105 a month atm
Haggled to £95 a month. Down from £118.50 previously on VIP. Faster BB and unlimited SIM for less money.
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Yesterday, 23:57
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#1504
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cf.mega poster
Join Date: Jan 2008
Posts: 8,286
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Re: UHD on Virgin Media
Quote:
Originally Posted by browneggsandham
I did ask if it was included and they said yes. I assumed as a new Ultimate Oomph customer it would be included. Will check and follow up with them if not tomorrow when the change takes effect.
Haggled to £95 a month. Down from £118.50 previously on VIP. Faster BB and unlimited SIM for less money.
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Looks to me like UHD is included, but you're overpaying for it.
IIRC, UO was £79, (£85 with UHD). For new customers UO increased from £79 to £89 with UHD included.
Looks to me like they're charging you the new higher price for new customers and the £6 UHD fee on top!!
AIUI, you should be paying £85 or £89 for this package, not £95.
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Today, 00:11
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#1505
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cf.addict
Join Date: Oct 2007
Location: Sittingbourne
Services: Ultimate Oomph Plus Extra Tivo (Three Total)
Posts: 229
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Re: UHD on Virgin Media
Quote:
Originally Posted by RichardCoulter
Looks to me like UHD is included, but you're overpaying for it.
IIRC, UO was £79, (£85 with UHD). For new customers UO increased from £79 to £89 with UHD included.
Looks to me like they're charging you the new higher price for new customers and the £6 UHD fee on top!!
AIUI, you should be paying £85 or £89 for this package, not £95.
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They dont normally match the new customer offer price I have helped friends and family upgrade to UO over the years always gets offered at £99 every contract renewal
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