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Issue with EPG on Sky Q and Spotify
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Old 24-07-2020, 23:06   #1
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Issue with EPG on Sky Q and Spotify

Hi anyone else having issues with EPG and Spotify on their sky Q box? The issue with the EPG is mainly on ITV. Tonight and on other occasions there was no listings available from 7pm and programs supposed to record, Corrie and Vera didn't record. With Spotify I find when listening to an album after about 15 minutes in I get no sound. The progress bar moves as if it's playing but get silence. Anyone got any suggestions as to what the issue is? I've done the usual thing,i.e reboot everything but still get the issue. The only thought I have is the internet is poor. I can't get fibre where I am unfortunately.
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Old 03-08-2020, 15:05   #2
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Re: Issue with EPG on Sky Q and Spotify

Spotify has never worked correctly on SkyQ - audio drop-outs were common.
With the new update the drop-outs stopped but I too now suddenly get no audio.
Sky have acknowledged they are aware of outstanding issues.
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Old 03-08-2020, 17:12   #3
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Re: Issue with EPG on Sky Q and Spotify

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Originally Posted by ozsat View Post
Spotify has never worked correctly on SkyQ - audio drop-outs were common.
With the new update the drop-outs stopped but I too now suddenly get no audio.
Sky have acknowledged they are aware of outstanding issues.
Thanks for your reply and for clearing up a few points for me. I was beginning to think it was just my sky box at fault.
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Old 31-01-2021, 21:13   #4
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Re: Issue with EPG on Sky Q and Spotify

Anyone else having issues with the EPG on Sky box? ITV is missing schedules on a regular basis and consequently programs aren't being recorded. ITV 1 hd is the worst one . 'Who Wants To Be A Millionaire' for instance is missing tonight. I'm having to record from SD!
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Old 01-02-2021, 12:03   #5
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Re: Issue with EPG on Sky Q and Spotify

Quote:
Originally Posted by telegramsam View Post
Anyone else having issues with the EPG on Sky box? ITV is missing schedules on a regular basis and consequently programs aren't being recorded. ITV 1 hd is the worst one . 'Who Wants To Be A Millionaire' for instance is missing tonight. I'm having to record from SD!
You're not alone, 103 is bad for it but also happens on many other channels too. Seems to happen every few days for a couple of weeks then nothing for a few months - very strange. Only thing I've found to cure it is a reboot of the main box.
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Old 01-02-2021, 13:55   #6
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Re: Issue with EPG on Sky Q and Spotify

Quote:
Originally Posted by GrimUpNorth View Post
You're not alone, 103 is bad for it but also happens on many other channels too. Seems to happen every few days for a couple of weeks then nothing for a few months - very strange. Only thing I've found to cure it is a reboot of the main box.
Ok will try reboot of main box.
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