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How to switch from Virgin to Sky?
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Old 31-05-2013, 02:54   #1
andrew.shearman
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How to switch from Virgin to Sky?

how do I switch from virgin to Sky broadband TV and phone
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Old 31-05-2013, 10:07   #2
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re: How to switch from Virgin to Sky?

You can either phone 08442 41 41 41 or go to www.sky.com
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Old 31-05-2013, 16:26   #3
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Re: How to switch from Virgin to Sky?

But best to check you are out of contract with VM.
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Old 31-05-2013, 19:07   #4
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Re: How to switch from Virgin to Sky?

Sky will go over everything with you but you will have to call Virgin to cancel your services.

Best option is to call Virgin first to see if you are in contract as Hugh suggested and give 30 days notice if you are. VM will try and offer you all sorts of deals to stay and going by this forum and my own experience, will give you wrong advice about Sky/other suppliers.

Once you have given your 30 days notice, contact Sky who will help you do the rest. If the install date is after your VM cut off date, you can always call virgin and ask them to extend the date another week or whatever, so that you are not left without any services.
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Old 31-05-2013, 19:18   #5
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Re: How to switch from Virgin to Sky?

You might find that your install date is before your virgin cut off date. They only let you book 2/3 weeks in advance and you have to give virgin 4 weeks notice.

You can change install date and put it back tho
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Old 01-06-2013, 02:12   #6
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Re: How to switch from Virgin to Sky?

Ok thanks
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Old 01-06-2013, 02:15   #7
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Re: How to switch from Virgin to Sky?

Always good to have a week or so buffer to ensure its all working. I would personally take a hit and ensure the sky is booked before the VM notice is given even if it costs .
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Old 01-06-2013, 11:08   #8
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Re: How to switch from Virgin to Sky?

Quote:
Originally Posted by tizmeinnit View Post
Always good to have a week or so buffer to ensure its all working. I would personally take a hit and ensure the sky is booked before the VM notice is given even if it costs .
I favour this approach.

I would take a slight hit..book new service, and then cancel old
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Old 01-06-2013, 14:15   #9
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Re: How to switch from Virgin to Sky?

M8, I left Virgin a while ago & never looked back. I have BB unlimited & get 16 meg, constant. Phone with all calls & sky entertainment pack. I paid 36.50 a month till a week ago, I phoned them & they renewed my package for 5 quid less, 31.50. I get no bull when I phone, & have not had any problems. I also overlapped the contract by a week.
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Old 02-06-2013, 00:09   #10
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Re: How to switch from Virgin to Sky?

If you want to keep your telephone number remember not to cancel the telephone with Virgin, Sky will port the number which will cancel it on the switchover date.
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Old 05-06-2013, 01:06   #11
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Re: How to switch from Virgin to Sky?

Ok thanks
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