The energy crisis - Page 38

ianch99 · 09-02-2022, 13:22

It would be illegal to charge customers on the same energy tariff differently based on type of meter. The energy is priced on the kW and not how the consumption is measured.

Jaymoss · 09-02-2022, 14:52

Meters have a finite life span before too much longer everyone will be forced to have a smart meter as dumb meters are replaced when eol

joglynne · 09-02-2022, 15:22

Quote:

Originally Posted by Jaymoss

Meters have a finite life span before too much longer everyone will be forced to have a smart meter as dumb meters are replaced when eol

This just happened to us. Our gas meter was last changed over 19 years ago and Octopus informed us it needed replacing. As un-smart meters aren't being fitted we had to have a smart gas meter and at the same time opted to get our 18 year old Electricity meter updated as well.

The switch over was carried out by an E-on fitter and he ran into no problems and within an hour of leaving our In Home Display (Chameleon SMETS2) was working and both meter readings were showing.

This was 3 weeks ago and everything seems fine.Working on an average 24hr cost compared to last months bill the figures look OK as well.

Bonus is that neither John nor I have to crawl under the stairs any more.

Sorry for going off topic.

Sephiroth · 09-02-2022, 16:03

Quote:

Originally Posted by joglynne

This just happened to us. Our gas meter was last changed over 19 years ago and Octopus informed us it needed replacing. As un-smart meters aren't being fitted we had to have a smart gas meter and at the same time opted to get our 18 year old Electricity meter updated as well.

The switch over was carried out by an E-on fitter and he ran into no problems and within an hour of leaving our In Home Display (Chameleon SMETS2) was working and both meter readings were showing.

This was 3 weeks ago and everything seems fine.Working on an average 24hr cost compared to last months bill the figures look OK as well.

Bonus is that neither John nor I have to crawl under the stairs any more.

Sorry for going off topic.

I'll bet you both can't wait to be price penalised for peak time use, i.e. when you need the energy. The Guvmin's plan is a licence for people to be royally ripped off for profit.

Did you ask Octopus why did it need replacing? Vague answers such as EOL would be lying. Was it working or not? It is not yet legally compulsory to have a smart meter.

joglynne · 09-02-2022, 16:17

Quote:

Originally Posted by Sephiroth

I'll bet you both can't wait to be price penalised for peak time use, i.e. when you need the energy. The Guvmin's plan is a licence for people to be royally ripped off for profit.

Did you ask Octopus why did it need replacing? Vague answers such as EOL would be lying. Was it working or not? It is not yet legally compulsory to have a smart meter.

I find your assumption that we didn't consider, or check, what we opted to do to be a tad insulting.

Taf · 09-02-2022, 16:54

Quote:

Originally Posted by Sephiroth

Vague answers such as EOL would be lying

All meters have to be "calibrated for accuracy" and some types fall out of specification quite quickly (around 5 years).

Once recalibrated, they were usually refitted at another location.

Sephiroth · 09-02-2022, 17:36

Quote:

Originally Posted by joglynne

I find your assumption that we didn't consider, or check, what we opted to do to be a tad insulting.

I'd never want to insult you. So sorry.

I was driven by the tone of satisfaction that I inferred.

But back to my question: Did you ask Octopus why did it need replacing? Vague answers such as EOL would be lying. Was it working or not? It is not yet legally compulsory to have a smart meter.

I don't trust the suppliers on bit - they only want to meet their government targets and then profit further from your usage. When you considered this, what was your conclusion?

---------- Post added at 17:36 ---------- Previous post was at 17:34 ----------

Quote:

Originally Posted by Taf

All meters have to be "calibrated for accuracy" and some types fall out of specification quite quickly (around 5 years).

Once recalibrated, they were usually refitted at another location.

Well, then they can recalibrate mine and keep it in place!

joglynne · 09-02-2022, 17:40

Quote:

Originally Posted by Taf

All meters have to be "calibrated for accuracy" and some types fall out of specification quite quickly (around 5 years).

Once recalibrated, they were usually refitted at another location.

We did enquire about having a recalibrated meter fitted but we were informed that none were now available.

Couldn't very well dispute this so decided that the risk of our dumb meters no longer being accurate wasn't worth the risk.

We decided to change to smets2 meters, bonus being that at least they now seem to stay 'smart' if we decided to change supplier in the future.

**Paul** · 09-02-2022, 18:51

Bulb asked me if I wanted one, I told them no.

Of course, they will all eventually get round it my making tariffs Smart Meter only (in fact, many of these already exist).

Tinky · 11-02-2022, 08:50

I've just had an email from Octopus energy to tell me that I have not sent them a meter reading for 4 months. I have already told them I am not one of their customers and I am still awaiting from them a refund of the credit I had with Avro.

Inactive Digital · 11-02-2022, 09:38

Quote:

Originally Posted by Tinky

I've just had an email from Octopus energy to tell me that I have not sent them a meter reading for 4 months. I have already told them I am not one of their customers and I am still awaiting from them a refund of the credit I had with Avro.

I was an ex-Avro customer waiting on a refund when they went bust and I received an email from Octopus last night saying my refund has been processed and will be in my account within 5 working days. Now I'm just waiting on the refund from PFP (over £250 credit amassed in just 8 weeks as a customer).

I appreciate that there's a time-consuming process the administrators have to follow, but between Avro and PFP I am owed almost £500 - I'm fortunate that I could afford to wait 5 months for it, but for people already struggling with higher bills, those credit balances owed would have been really helpful over the past few months.

Jaymoss · 11-02-2022, 09:51

Quote:

Originally Posted by Tinky

I've just had an email from Octopus energy to tell me that I have not sent them a meter reading for 4 months. I have already told them I am not one of their customers and I am still awaiting from them a refund of the credit I had with Avro.

Did you move from Octopus after Avro went bust and you moved to them then ? I had my refund sorted ages ago it is shocking that some still have not had theirs. Did you get the final bill ?

Tinky · 11-02-2022, 11:21

Quote:

Originally Posted by Jaymoss

Did you move from Octopus after Avro went bust and you moved to them then ? I had my refund sorted ages ago it is shocking that some still have not had theirs. Did you get the final bill ?

I moved to Bulb before Octopus contacted me to say they would be our new supplier. I replied back that I didn't want to be their customer as I had moved to Bulb and could they please send final bill and refund my credit. I heard no more until today.

Taf · 11-02-2022, 12:12

Big Clive opens a smart meter. Interesting if you're a techie type like me.

https://www.youtube.com/watch?v=G32NYQpvy8Q

Jaymoss · 11-02-2022, 13:11

Quote:

Originally Posted by Tinky

I moved to Bulb before Octopus contacted me to say they would be our new supplier. I replied back that I didn't want to be their customer as I had moved to Bulb and could they please send final bill and refund my credit. I heard no more until today.

Shameful of them to keep you waiting so long