26-03-2020, 14:15
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#16
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Virgin Media Staff
Join Date: Nov 2006
Location: Manchester
Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1
Posts: 17,929
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Re: Moving House
Quote:
Originally Posted by Rks2020
Well just found out VM customer services are all closed, heard from someone who works there, and just found out
Our new property cannot have VM, though couple of door away they do have it.
So will write to VM and ask if they can extend it to new address if not to cancel contract. WILL send letter as signed for, if no reply withing 14 days I will cancel the DD.
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There is an online page here that might help https://www.virginmedia.com/help/moving-home
__________________
I work for Virgin Media but all views are my own.
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26-03-2020, 18:57
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#17
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Dr Pepper Addict
Cable Forum Team
Join Date: Oct 2003
Location: Nottingham
Age: 61
Services: Flextel SIP : Sky Mobile : Sky Q TV : VM BB (1000 Mbps) : Aquiss FTTP (330 Mbps)
Posts: 27,732
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Re: Moving House
Quote:
Originally Posted by Joedm45
However, I guess any company announcing price increases in these dark times will be crucified, an absolute PR disaster
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Tell that to Sky, they have told me Multiroom is going shortly.
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Baby, I was born this way.
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26-03-2020, 19:21
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#18
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Woke and proud !
Join Date: Jun 2004
Services: TV, Phone, BB, a wife
Posts: 9,134
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Re: Moving House
Quote:
Originally Posted by Paul
Tell that to Sky, they have told me Multiroom is going shortly.
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Well tell them you're going then. Only one language these companies understand.
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26-03-2020, 19:26
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#19
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Dr Pepper Addict
Cable Forum Team
Join Date: Oct 2003
Location: Nottingham
Age: 61
Services: Flextel SIP : Sky Mobile : Sky Q TV : VM BB (1000 Mbps) : Aquiss FTTP (330 Mbps)
Posts: 27,732
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Re: Moving House
Quote:
Originally Posted by Mr K
Well tell them you're going then. Only one language these companies understand.
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Since I want M/R, not really an option.
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Baby, I was born this way.
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27-03-2020, 10:23
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#20
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Rise above the players
Join Date: Mar 2008
Location: Wokingham
Services: 2 V6 boxes with 360 software, Now, ITVX, Amazon, Netflix, Lionsgate+, Apple+, Disney+, Paramount +,
Posts: 14,589
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Re: Moving House
Quote:
Originally Posted by Paul
Tell that to Sky, they have told me Multiroom is going shortly.
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Really? Why would they do that? Are you sure that's not just a load of piffle from one of their clueless call centre people?
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27-03-2020, 12:03
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#21
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cf.geek
Join Date: Nov 2008
Location: Birmingham
Services: Almost the lot
Posts: 753
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Re: Moving House
Regarding today’s news will you still be able to move
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27-03-2020, 13:42
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#22
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Rise above the players
Join Date: Mar 2008
Location: Wokingham
Services: 2 V6 boxes with 360 software, Now, ITVX, Amazon, Netflix, Lionsgate+, Apple+, Disney+, Paramount +,
Posts: 14,589
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Re: Moving House
Quote:
Originally Posted by OLD BOY
Really? Why would they do that? Are you sure that's not just a load of piffle from one of their clueless call centre people?
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I have searched the internet and cannot find anything about multiroom no longer being available on Sky. I think you can breathe again, Paul!
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29-03-2020, 10:24
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#23
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cf.member
Join Date: Mar 2020
Posts: 4
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Re: Moving House
Already moved to new house, before announcement, still no reply from VM.
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