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How do I turn off the requirement for a PIN on a tablet?
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Old 21-02-2018, 01:53   #1
RichardCoulter
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How do I turn off the requirement for a PIN on a tablet?

A disabled friend mistakenly downloaded an app that required a creditation certificate at the weekend.

To be able to do this, it said he needed PIN protection. Having changed his mind and deleting the app, it still insisted on a PIN, so he's asked for my help- but I'm not very technically minded!

I went into 'security' to turn off the requirement for a PIN and it said that it had been 'disabled by an administrator'.

Can anyone help me to get rid of this as it's making like difficult for him?

Many thanks.
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Old 21-02-2018, 21:17   #2
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Re: How do I turn off the requirement for a PIN on a tablet?

Not sure if tablets have such a thing as 'system restore', to take it back to before the app was installed ?
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Old 21-02-2018, 21:24   #3
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Re: How do I turn off the requirement for a PIN on a tablet?

So according to this:
https://android.stackexchange.com/qu...rn-screen-lock

You first need to ensure that the app is removed from being a Device Adminstrator, and then clear any security credentials.

On my phone with Android 7.0 this is under Settings > Lock Screen and Security > Other Security Settings > Device administrators

Then within Other Security Settings choose the option to 'Clear credentials'
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Last edited by BenMcr; 21-02-2018 at 21:32.
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Old 21-02-2018, 21:25   #4
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Re: How do I turn off the requirement for a PIN on a tablet?

Can be device dependent. Eg Tesco Hudl 2 enforces use of a PIN to encrypt the tablet. Apparently no way around that.
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