Home News Forum Articles
  Welcome back Join CF
You are here You are here: Home | Forum | SH3 keeps rebooting

You are currently viewing our boards as a guest which gives you limited access to view most of the discussions, articles and other free features. By joining our Virgin Media community you will have full access to all discussions, be able to view and post threads, communicate privately with other members (PM), respond to polls, upload your own images/photos, and access many other special features. Registration is fast, simple and absolutely free so please join our community today.


Welcome to Cable Forum
Go Back   Cable Forum > Virgin Media Services > Virgin Media Internet Service

SH3 keeps rebooting
Reply
 
Thread Tools
Old 25-08-2018, 19:57   #1
apb27
Inactive
 
Join Date: Dec 2008
Posts: 116
apb27 is on a distinguished roadapb27 is on a distinguished road
Exclamation SH3 keeps rebooting

Encountered this issue during the trial and eventually reverted back to SH2, but having changed package to 350MB the SH3 has become necessary. The engineer concluded the underground cable is knackered and needs to be replaced, but in the meantime, is there anything I could do to stop the constant reboots (attenuator maybe?)

Code:
Downstream bonded channels
Channel	Frequency (Hz)	Power (dBmV)	SNR (dB)	Modulation	Channel ID
1	299000000	-2.7	38	256 qam	17
2	323000000	-4	38	256 qam	20
3	315000000	-3.4	38	256 qam	19
4	307000000	-3	40	256 qam	18
5	291000000	-2.9	38	256 qam	16
6	283000000	-2.4	38	256 qam	15
7	275000000	-2	38	256 qam	14
8	267000000	-1.4	40	256 qam	13
9	259000000	-0.9	38	256 qam	12
10	251000000	-0.2	40	256 qam	11
11	243000000	0	38	256 qam	10
12	235000000	0.5	40	256 qam	9
13	227000000	1	40	256 qam	8
14	219000000	1.4	40	256 qam	7
15	211000000	1.9	40	256 qam	6
16	203000000	2.5	40	256 qam	5
17	195000000	3.2	40	256 qam	4
18	187000000	3.9	40	256 qam	3
19	179000000	4.5	40	256 qam	2
20	171000000	5.1	40	256 qam	1


Downstream bonded channels
Channel	Locked Status	RxMER (dB)	Pre RS Errors	Post RS Errors
1	Locked	38.6	746	0
2	Locked	38.6	1053	0
3	Locked	38.9	870	0
4	Locked	40.3	698	0
5	Locked	38.9	510	0
6	Locked	38.9	401	0
7	Locked	38.9	319	0
8	Locked	40.3	269	0
9	Locked	38.9	220	0
10	Locked	40.3	145	0
11	Locked	38.9	152	0
12	Locked	40.3	102	0
13	Locked	40.3	68	0
14	Locked	40.9	45	0
15	Locked	40.9	38	0
16	Locked	40.9	28	0
17	Locked	40.3	18	0
18	Locked	40.3	26	0
19	Locked	40.9	21	0
20	Locked	40.3	2	0
Code:
Upstream bonded channels
Channel	Frequency (Hz)	Power (dBmV)	Symbol Rate (ksps)	Modulation	Channel ID
1	31000000	48	5120	64 qam	32
2	24400000	46.3	5120	64 qam	33


Upstream bonded channels
Channel	Channel Type	T1 Timeouts	T2 Timeouts	T3 Timeouts	T4 Timeouts
1	ATDMA	0	0	0	0
2	ATDMA	0	0	0	0
apb27 is offline   Reply With Quote
Advertisement
Old 25-08-2018, 22:41   #2
General Maximus
Ran Away
 
Join Date: Nov 2008
Location: Lincoln
Services: phone + 1gbit BB + SkyQ
Posts: 11,021
General Maximus is cast in bronzeGeneral Maximus is cast in bronzeGeneral Maximus is cast in bronzeGeneral Maximus is cast in bronze
General Maximus is cast in bronzeGeneral Maximus is cast in bronzeGeneral Maximus is cast in bronzeGeneral Maximus is cast in bronzeGeneral Maximus is cast in bronzeGeneral Maximus is cast in bronzeGeneral Maximus is cast in bronzeGeneral Maximus is cast in bronzeGeneral Maximus is cast in bronzeGeneral Maximus is cast in bronzeGeneral Maximus is cast in bronzeGeneral Maximus is cast in bronze
Re: SH3 keeps rebooting

the disconnects aren't happening due to high or low power levels (going by your stats), I imagine it is due to a complete loss of signal/connection and there isn't anything you can do to remedy it apart from replace the cable.
General Maximus is offline   Reply With Quote
Old 25-08-2018, 23:05   #3
apb27
Inactive
 
Join Date: Dec 2008
Posts: 116
apb27 is on a distinguished roadapb27 is on a distinguished road
Re: SH3 keeps rebooting

Ah OK. It's more frequent in modem mode, so opted to stay in router mode for another week until a different team comes round to replace the cable.
apb27 is offline   Reply With Quote
Old 26-08-2018, 01:40   #4
Mad Max
cf.mega poster
 
Mad Max's Avatar
 
Join Date: Mar 2012
Posts: 4,096
Mad Max has a bronze arrayMad Max has a bronze arrayMad Max has a bronze array
Mad Max has a bronze arrayMad Max has a bronze arrayMad Max has a bronze arrayMad Max has a bronze arrayMad Max has a bronze arrayMad Max has a bronze arrayMad Max has a bronze arrayMad Max has a bronze arrayMad Max has a bronze arrayMad Max has a bronze arrayMad Max has a bronze arrayMad Max has a bronze arrayMad Max has a bronze arrayMad Max has a bronze array
Re: SH3 keeps rebooting

The Hub3 is a piece of shit!
Mad Max is offline   Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT +1. The time now is 13:24.


Server: osmium.zmnt.uk
Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2024, vBulletin Solutions Inc.