Home News Forum Articles
  Welcome back Join CF
You are here You are here: Home | Forum | 500mb Question

You are currently viewing our boards as a guest which gives you limited access to view most of the discussions, articles and other free features. By joining our Virgin Media community you will have full access to all discussions, be able to view and post threads, communicate privately with other members (PM), respond to polls, upload your own images/photos, and access many other special features. Registration is fast, simple and absolutely free so please join our community today.


Welcome to Cable Forum
Go Back   Cable Forum > Virgin Media Services > Virgin Media Internet Service

Keep getting a phone call saying they will cut internet
Reply
 
Thread Tools
Old 11-09-2019, 19:31   #1
martkt10
cf.member
 
Join Date: Nov 2006
Posts: 66
martkt10 is an unknown quantity at this point
Keep getting a phone call saying they will cut internet

Hi folks,

I keep getting a phone call from 01646083973 or 01062956263, both are recorded messages saying they are going to cut my internet off because of torrenting

Are they a scam ?

Thanks for any help
martkt10 is offline   Reply With Quote
Advertisement
Old 11-09-2019, 19:41   #2
heero_yuy
Perfect Soldier
 
heero_yuy's Avatar
 
Join Date: Mar 2009
Location: Worthing West Sussex
Age: 62
Services: VM 70M SHUB thingy in modem mode XL TV VboxHD Sony Bravia smart TV and M phone
Posts: 15,431
heero_yuy has a pair of shiny starsheero_yuy has a pair of shiny starsheero_yuy has a pair of shiny starsheero_yuy has a pair of shiny starsheero_yuy has a pair of shiny starsheero_yuy has a pair of shiny stars
heero_yuy has a pair of shiny starsheero_yuy has a pair of shiny starsheero_yuy has a pair of shiny starsheero_yuy has a pair of shiny starsheero_yuy has a pair of shiny starsheero_yuy has a pair of shiny starsheero_yuy has a pair of shiny starsheero_yuy has a pair of shiny starsheero_yuy has a pair of shiny starsheero_yuy has a pair of shiny stars
Re: Keep getting a phone call saying they will cut internet

Neither number is an ISP so I'd say it's a scam. The most likely warning you'll get about (illegal) torrents is from VM themselves and that's by email to your account addy.
__________________
History is much like an endless waltz. The three beats of war, peace and revolution continue on forever.
However history will change with my coronation - Mariemaia Kushrenada
heero_yuy is offline   Reply With Quote
Old 11-09-2019, 19:44   #3
martkt10
cf.member
 
Join Date: Nov 2006
Posts: 66
martkt10 is an unknown quantity at this point
Re: Keep getting a phone call saying they will cut internet

Quote:
Originally Posted by heero_yuy View Post
Neither number is an ISP so I'd say it's a scam. The most likely warning you'll get about (illegal) torrents is from VM themselves and that's by email to your account addy.
Would it be best to not answer the number's again ? as i don't know how to block them
martkt10 is offline   Reply With Quote
Old 11-09-2019, 19:45   #4
Paul
Dr Pepper Addict
Cable Forum Team
 
Paul's Avatar
 
Join Date: Oct 2003
Location: Nottingham
Services: VM Phone : VM Mobile : Sky TV : VM BB (350 Mbps) : Vodafone BB (38 Mbps)
Posts: 22,728
Paul is seeing silvered starsPaul is seeing silvered starsPaul is seeing silvered stars
Paul is seeing silvered starsPaul is seeing silvered starsPaul is seeing silvered starsPaul is seeing silvered starsPaul is seeing silvered starsPaul is seeing silvered starsPaul is seeing silvered stars
Re: Keep getting a phone call saying they will cut internet

Quote:
Originally Posted by martkt10 View Post
Would it be best to not answer the number's again ? as i don't know how to block them
Yes. They dont sound at all legit.
__________________

Baby, I was born this way.
Paul is offline   Reply With Quote
Old 11-09-2019, 19:50   #5
martkt10
cf.member
 
Join Date: Nov 2006
Posts: 66
martkt10 is an unknown quantity at this point
Re: Keep getting a phone call saying they will cut internet

Quote:
Originally Posted by Paul M View Post
Yes. They dont sound at all legit.
Thank you
martkt10 is offline   Reply With Quote
Old 11-09-2019, 21:43   #6
daveeb
cf.geek
 
Join Date: Jan 2004
Location: Leeds
Posts: 715
daveeb is just so famous around these partsdaveeb is just so famous around these partsdaveeb is just so famous around these partsdaveeb is just so famous around these partsdaveeb is just so famous around these partsdaveeb is just so famous around these partsdaveeb is just so famous around these partsdaveeb is just so famous around these partsdaveeb is just so famous around these partsdaveeb is just so famous around these partsdaveeb is just so famous around these partsdaveeb is just so famous around these partsdaveeb is just so famous around these partsdaveeb is just so famous around these partsdaveeb is just so famous around these parts
Re: Keep getting a phone call saying they will cut internet

Quote:
Originally Posted by martkt10 View Post
Hi folks,

I keep getting a phone call from 01646083973 or 01062956263, both are recorded messages saying they are going to cut my internet off because of torrenting

Are they a scam ?

Thanks for any help
I think with issues like this they would write to you if you were abusing the system. I'd definitely ignore the calls.
daveeb is offline   Reply With Quote
Old 11-09-2019, 21:46   #7
ccarmock
cf.geek
 
Join Date: Jun 2008
Posts: 751
ccarmock has much to be proud ofccarmock has much to be proud ofccarmock has much to be proud ofccarmock has much to be proud ofccarmock has much to be proud ofccarmock has much to be proud ofccarmock has much to be proud ofccarmock has much to be proud ofccarmock has much to be proud ofccarmock has much to be proud of
Re: Keep getting a phone call saying they will cut internet

This sounds liek a variant of the widespread scam that has been going on for a time. Likely if you speak to them they will offer to help get rid of the problem by talking you through some tasks on your PC that will give them remote access to it.

I get these calls often They usually claim to be BT Openreach. Two points - Openreach do not talk directly to end users, and secondly since I am with Virginmedia BT is not involved.
ccarmock is offline   Reply With Quote
Old 11-09-2019, 22:08   #8
Hugh
Hic Sunt Dracones
Cable Forum Team
 
Hugh's Avatar
 
Join Date: Jun 2006
Age: 63
Services: Premiere Collection
Posts: 33,561
Hugh has a golden auraHugh has a golden auraHugh has a golden auraHugh has a golden auraHugh has a golden auraHugh has a golden auraHugh has a golden auraHugh has a golden aura
Hugh has a golden auraHugh has a golden auraHugh has a golden auraHugh has a golden auraHugh has a golden auraHugh has a golden auraHugh has a golden aura
Re: Keep getting a phone call saying they will cut internet

They are a scam - they just say "we are from your ISP" without naming the provider.
__________________
If my post is in bold and this colour, it's a Moderator Request.
Hugh is offline   Reply With Quote
Old 11-09-2019, 22:11   #9
daveeb
cf.geek
 
Join Date: Jan 2004
Location: Leeds
Posts: 715
daveeb is just so famous around these partsdaveeb is just so famous around these partsdaveeb is just so famous around these partsdaveeb is just so famous around these partsdaveeb is just so famous around these partsdaveeb is just so famous around these partsdaveeb is just so famous around these partsdaveeb is just so famous around these partsdaveeb is just so famous around these partsdaveeb is just so famous around these partsdaveeb is just so famous around these partsdaveeb is just so famous around these partsdaveeb is just so famous around these partsdaveeb is just so famous around these partsdaveeb is just so famous around these parts
Re: Keep getting a phone call saying they will cut internet

Quote:
Originally Posted by ccarmock View Post
This sounds liek a variant of the widespread scam that has been going on for a time. Likely if you speak to them they will offer to help get rid of the problem by talking you through some tasks on your PC that will give them remote access to it.

I get these calls often They usually claim to be BT Openreach. Two points - Openreach do not talk directly to end users, and secondly since I am with Virginmedia BT is not involved.
Yes the usual routine is bill you for "work" done, empty your account if you're really unlucky or syskey the pc (i.e. change your login password) then charge you to recover it.
daveeb is offline   Reply With Quote
Old 12-09-2019, 00:07   #10
cupcakes aka dd
cf.geek
 
cupcakes aka dd's Avatar
 
Join Date: Nov 2008
Location: Birmingham
Age: 54
Services: XL the lot
Posts: 631
cupcakes aka dd is a splendid one to beholdcupcakes aka dd is a splendid one to beholdcupcakes aka dd is a splendid one to beholdcupcakes aka dd is a splendid one to beholdcupcakes aka dd is a splendid one to beholdcupcakes aka dd is a splendid one to beholdcupcakes aka dd is a splendid one to beholdcupcakes aka dd is a splendid one to beholdcupcakes aka dd is a splendid one to behold
Re: Keep getting a phone call saying they will cut internet

I had a hoax call from Ofcom recently. Ignore
cupcakes aka dd is offline   Reply With Quote
Old 12-09-2019, 09:26   #11
Maggy
The Invisible Woman
Cable Forum Team
 
Join Date: Jun 2003
Location: between Portsmouth and Southampton.
Age: 67
Services: VM XL TV,50 MB VM BB,VM landline, Tivo
Posts: 38,443
Maggy has a golden auraMaggy has a golden auraMaggy has a golden auraMaggy has a golden auraMaggy has a golden aura
Maggy has a golden auraMaggy has a golden auraMaggy has a golden auraMaggy has a golden auraMaggy has a golden auraMaggy has a golden auraMaggy has a golden aura
Re: Keep getting a phone call saying they will cut internet

Just put the phone down..
__________________
Hell is empty and all the devils are here. Shakespeare..
Maggy is offline   Reply With Quote
Old 12-09-2019, 10:28   #12
Ken W
cf.mega poster
 
Ken W's Avatar
 
Join Date: Jul 2004
Location: Winnersh UK
Services: LL Phone, TiVo, M+ VM mobile, BBand 150M tier Superhub, TIVO 500 M+
Posts: 1,706
Ken W has a reputation beyond reputeKen W has a reputation beyond reputeKen W has a reputation beyond reputeKen W has a reputation beyond reputeKen W has a reputation beyond reputeKen W has a reputation beyond reputeKen W has a reputation beyond reputeKen W has a reputation beyond reputeKen W has a reputation beyond reputeKen W has a reputation beyond reputeKen W has a reputation beyond reputeKen W has a reputation beyond reputeKen W has a reputation beyond repute
Re: Keep getting a phone call saying they will cut internet

Quote:
Originally Posted by Hugh View Post
They are a scam - they just say "we are from your ISP" without naming the provider.

|I get them often, I just ignore and delete
Ken W is offline   Reply With Quote
Old 12-09-2019, 12:21   #13
tweetiepooh
Virgin Media Employee
 
tweetiepooh's Avatar
 
Join Date: Sep 2005
Location: Winchester
Services: Staff MyRates BB: VM XXL TV: VM XL Phone : VM XL
Posts: 1,847
tweetiepooh has reached the bronze age
tweetiepooh has reached the bronze agetweetiepooh has reached the bronze agetweetiepooh has reached the bronze agetweetiepooh has reached the bronze agetweetiepooh has reached the bronze agetweetiepooh has reached the bronze agetweetiepooh has reached the bronze agetweetiepooh has reached the bronze agetweetiepooh has reached the bronze agetweetiepooh has reached the bronze agetweetiepooh has reached the bronze agetweetiepooh has reached the bronze agetweetiepooh has reached the bronze agetweetiepooh has reached the bronze agetweetiepooh has reached the bronze agetweetiepooh has reached the bronze age
Re: Keep getting a phone call saying they will cut internet

I feel like answering and asking them for their ID so I can check them out. But really I can't be bothered.
__________________
I work for Virgin Media but reply here in my own right. Any help or advice is made as a best effort basis. No comments construe any obligation on VM or its employees.
tweetiepooh is offline   Reply With Quote
Old 12-09-2019, 12:25   #14
roughbeast
cf.mega poster
 
roughbeast's Avatar
 
Join Date: Jul 2008
Location: Coventry Cab CV826
Services: 300Mb /20mb, TV V+ HD/ TIVO 1Tb, Phone XL Talk unlimited and mobile x4
Posts: 1,512
roughbeast is a pillar of societyroughbeast is a pillar of societyroughbeast is a pillar of societyroughbeast is a pillar of societyroughbeast is a pillar of societyroughbeast is a pillar of societyroughbeast is a pillar of societyroughbeast is a pillar of societyroughbeast is a pillar of societyroughbeast is a pillar of societyroughbeast is a pillar of societyroughbeast is a pillar of societyroughbeast is a pillar of societyroughbeast is a pillar of societyroughbeast is a pillar of societyroughbeast is a pillar of societyroughbeast is a pillar of societyroughbeast is a pillar of societyroughbeast is a pillar of societyroughbeast is a pillar of society
Re: Keep getting a phone call saying they will cut internet

I get those daily, from similar numbers. It is a scam. You can't ring back and the message is usually automated. The origin of these calls is offshore, so there is nothing you can do apart from putting the phone down or by telling them to - second word is 'off'.
__________________
Join Date: Jul 2008
Location: Coventry Cab CV826
Services: 500Mb /35Mb, V6 box X2, Phone XL Talk unlimited and mobile x4. SH3 modem mode with Asus RT-NAC88U
roughbeast is offline   Reply With Quote
Old 12-09-2019, 12:58   #15
tweetiepooh
Virgin Media Employee
 
tweetiepooh's Avatar
 
Join Date: Sep 2005
Location: Winchester
Services: Staff MyRates BB: VM XXL TV: VM XL Phone : VM XL
Posts: 1,847
tweetiepooh has reached the bronze age
tweetiepooh has reached the bronze agetweetiepooh has reached the bronze agetweetiepooh has reached the bronze agetweetiepooh has reached the bronze agetweetiepooh has reached the bronze agetweetiepooh has reached the bronze agetweetiepooh has reached the bronze agetweetiepooh has reached the bronze agetweetiepooh has reached the bronze agetweetiepooh has reached the bronze agetweetiepooh has reached the bronze agetweetiepooh has reached the bronze agetweetiepooh has reached the bronze agetweetiepooh has reached the bronze agetweetiepooh has reached the bronze agetweetiepooh has reached the bronze age
Re: Keep getting a phone call saying they will cut internet

The spoof the originating number too, the latest ones look like a mobile (not likely to be ISP but could be a friend we don't the number stored for) or 034 so could be a call from supplier of some sort.

The real number is known so excepting known exceptions it would be nice if telcos could look to tagging or dropping calls where the claimed number doesn't match. I know there are legitimate reasons sometimes maybe but they should be exceptions.
__________________
I work for Virgin Media but reply here in my own right. Any help or advice is made as a best effort basis. No comments construe any obligation on VM or its employees.
tweetiepooh is offline   Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT +1. The time now is 06:54.


Server: xenon.zmnt.net
Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2019, vBulletin Solutions Inc.