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Various channels went off air tonight on multiple platforms
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Old 27-09-2021, 12:49   #31
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Re: Various channels went off air tonight on multiple platforms

Quote:
Originally Posted by peanut View Post
Anyone else not getting subtitles on Channel 4, E4 etc?
Same here and E4 HD missing altogether.
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Old 27-09-2021, 14:26   #32
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Re: Various channels went off air tonight on multiple platforms

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Originally Posted by Richardr View Post
The S4C issues were on Freeview in Wales, where their signal replaces E4. It appears that E4 was restored everywhere, including incorrectly Wales initially, knocking out the terrestrial version of S4C. This didn't affect their other main platforms - i.e. Cable and Satellite.
Does Wales not usually have access to E4? Is S4C on 104 and Channel 4 elsewhere on the EPG?
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Old 27-09-2021, 15:29   #33
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Re: Various channels went off air tonight on multiple platforms

Today it has gone worse, no picture no sound on Film4 HD, E4 HD.

No subtitles on 4 HD, C4+1, 4Seven,E4+1, More 4
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Old 27-09-2021, 16:54   #34
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Re: Various channels went off air tonight on multiple platforms

Anyone else's picture on channel 4 really washed out colour wise with a black horizontal line in the top left hand corner. Getting the same through the aerial so likely a Channel 4 issue.
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Old 27-09-2021, 17:25   #35
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Re: Various channels went off air tonight on multiple platforms

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Originally Posted by RichardCoulter View Post
Does Wales not usually have access to E4? Is S4C on 104 and Channel 4 elsewhere on the EPG?
On Freeview E4 is on the SDN/COM4 multiplex instead of Great! Movies Action. E4+1 is on D3&4 which means E4+1 has wider geographic DTT distribution than the main E4 as S4C replaces it on that multiplex in Wales. It's the movie channel that Welsh DTT viewers are missing out on basically.

On Virgin Media in Wales Channel 4 is on 108 and S4C on 104. E4 is in same positions as rest of UK on Cable.
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Old 27-09-2021, 18:37   #36
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Re: Various channels went off air tonight on multiple platforms

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Originally Posted by ultimate View Post
Today it has gone worse, no picture no sound on Film4 HD, E4 HD.

No subtitles on 4 HD, C4+1, 4Seven,E4+1, More 4
Both channels are back to normal now.
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Old 27-09-2021, 18:44   #37
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Re: Various channels went off air tonight on multiple platforms

Box Hits (Channel 336) is still broadcasting Kiss TV also Magic TV (Channel 340) and Kerrang! TV (Channel 342) are both still broadcasting The Box (Channel 335).

---------- Post added at 17:44 ---------- Previous post was at 17:44 ----------

Quote:
Originally Posted by ultimate View Post
Both channels are back to normal now.
E4 HD is still down.
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Old 27-09-2021, 20:08   #38
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Re: Various channels went off air tonight on multiple platforms

Is it my imagination or has PQ of various channels reduced lately?
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Old 27-09-2021, 22:27   #39
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Re: Various channels went off air tonight on multiple platforms

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Originally Posted by cupcakes aka dd View Post
Is it my imagination or has PQ of various channels reduced lately?
Basically yes.

The main C4 SD channels (those on the terrestrial D3&4 multiplex): Film Four, More 4, E4 and C4 +1 all dropped from 720x576 to 544x576 resolution following the incident at Red Bee Media at White City and all of the C4 family are missing subtitles and AD. Similarly Paramount SD is having problems although Paramount HD seems fine. The BBC have escaped the worst of this by moving BBC 1 / 2 playout to Salford (those channels have dual playout facilities), other BBC channels routinely use Salford so aren't affected. The C5 family of channels are all coming from a disaster recovery playout site, so avoid many of the problems at the expense of live continuity announcements.

---------- Post added at 21:27 ---------- Previous post was at 21:02 ----------

Quote:
Originally Posted by Media Boy View Post
Box Hits (Channel 336) is still broadcasting Kiss TV also Magic TV (Channel 340) and Kerrang! TV (Channel 342) are both still broadcasting The Box (Channel 335).
Currently The Box is being simulcast on 4Music, Magic & Kerrang! With Kiss being simulcast on Box Hits. So, days after the incident at White City, things that were working at the start now aren't. The general expectation being things should get better rather than worse with disaster recovery procedures in place. I bet the BBC are glad they have dual playout.
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Old 28-09-2021, 00:10   #40
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Re: Various channels went off air tonight on multiple platforms

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Originally Posted by cupcakes aka dd View Post
Is it my imagination or has PQ of various channels reduced lately?
Looks like Virgin are currently using the SD feeds on some of the HD channels

https://community.virginmedia.com/t5...4831135#M20394

Assume that's due to the Red Bee issue and they'll be back in HD soon.
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Old 28-09-2021, 00:23   #41
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Re: Various channels went off air tonight on multiple platforms

This is where the situation gets even more complicated for Virgin. Because of the incident, a number of channels have been off-air at various times or operating with no sound etc. HD channels being particularly badly affected. TV360 users don't have the luxury of selecting the SD version. I never really liked the idea of the 360 limiting the number of channels available but, hey, progress. In cases like this, it seems that Virgin are using the, already downgraded, SD feeds. I've noticed reports on other sites about Virgin not carrying the same content as other platforms, this explains why. The big question here though is how long does it take Virgin to restore the HD feed when it jumps back into action? What a mess!
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Old 28-09-2021, 00:42   #42
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Re: Various channels went off air tonight on multiple platforms

Quote:
Originally Posted by cheekyangus View Post
On Freeview E4 is on the SDN/COM4 multiplex instead of Great! Movies Action. E4+1 is on D3&4 which means E4+1 has wider geographic DTT distribution than the main E4 as S4C replaces it on that multiplex in Wales. It's the movie channel that Welsh DTT viewers are missing out on basically.

On Virgin Media in Wales Channel 4 is on 108 and S4C on 104. E4 is in same positions as rest of UK on Cable.
Do you know where Channel 4 & S4C are on DTT? I've seen someone say that S4C is on 106 in Wales, but shouldn't it be on 104??
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Old 28-09-2021, 00:59   #43
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Re: Various channels went off air tonight on multiple platforms

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Originally Posted by RichardCoulter View Post
Do you know where Channel 4 & S4C are on DTT? I've seen someone say that S4C is on 106 in Wales, but shouldn't it be on 104??
Channel 4 is 7 in SD and 104 in HD in Wales, whereas S4C is on 4 in SD and currently isn't in HD on Freeview (though there's speculation it will get the BBC Scotland HD and, possible BBC3 HD, slot on BBCB/PSB3 multiplex).

On very new Freeview equipment HD swaps happen, so the HD channels with exactly the same contentto their SD counterparts will swap into the single digit EPG channel numbers.

---------- Post added at 23:59 ---------- Previous post was at 23:58 ----------

Here's the Freeview channel page table with the numbers for every area.
https://www.freeview.co.uk/corporate...-professionals
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Old 28-09-2021, 01:05   #44
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Re: Various channels went off air tonight on multiple platforms

Thanks.
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Old 28-09-2021, 19:11   #45
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Re: Various channels went off air tonight on multiple platforms

As far as I have noticed there is no SD for S4C at least l can't find it ! But why would l look for it really ? Seem to recall the switch was advised as happening some months ago.
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