01-07-2019, 17:36
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#1
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cf.member
Join Date: Feb 2011
Location: South London
Age: 56
Services: TV XL
Phone M
BB XL 200 MB
V6 x 2
Posts: 48
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The Rook
I saw that the 1st episode is available to watch via on demand today. At the end of the show my box rebooted (not good). I thought it might be a one time glitch so played it again skipping to the last 5 minutes and guess what, box rebooted again. My box updated last night to the latest software. So is it a bug or just this program ?.
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01-07-2019, 17:42
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#2
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laeva recumbens anguis
Cable Forum Team
Join Date: Jun 2006
Age: 67
Services: Premiere Collection
Posts: 42,085
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Re: The Rook
It’s on the UHD channel (999) at 22:00 tonight.
I’m reading the book at the moment, so it will be interesting to see what differences there are.
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01-07-2019, 17:48
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#3
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cf.member
Join Date: Feb 2011
Location: South London
Age: 56
Services: TV XL
Phone M
BB XL 200 MB
V6 x 2
Posts: 48
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Re: The Rook
I know but it should not cause reboots. I think this is the first show in UHD available via on demand. It is also streamed via broadband connection not VOD.
Last edited by trueblood; 01-07-2019 at 17:53.
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01-07-2019, 19:48
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#4
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cf.mega poster
Join Date: Nov 2003
Location: Oxford (area 31)
Services: 1.2Gb/100Mb, VMTV (UHD), Freesat HD, Freeview HD, SkyQ (UHD), BTtv (UHD), DAB+
Posts: 1,867
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Re: The Rook
Just tried it here - and after selecting the options to exit - it reboots.
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01-07-2019, 20:16
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#5
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cf.mega poster
Join Date: Jun 2010
Location: Jarrow Tyne & Wear
Services: V.I.P 120 tivo and v+
Posts: 5,792
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Re: The Rook
I get upgrade to watch even though im on vip package guess I have to wait to 10 to watch
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02-07-2019, 09:47
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#6
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Virgin Media Staff
Join Date: Nov 2006
Location: Manchester
Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1
Posts: 17,929
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Re: The Rook
Quote:
Originally Posted by Dave42
I get upgrade to watch even though im on vip package guess I have to wait to 10 to watch
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It looks like it's V6 only.
https://www.virginmedia.com/corporat...-rook-on-board
Quote:
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The Rook is exclusive to Virgin Media and is available to TV customers with a Full House, VIP or the new Bigger and Ultimate Oomph bundles and a V6 box. New episodes of The Rook will premiere every week from July 1 and will be available on demand
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02-07-2019, 10:27
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#7
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cf.mega poster
Join Date: Jun 2003
Location: Kairdiff-by-the-sea
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Re: The Rook
I'm watching it on HD, and the only quibble is that the subtitles are tiny, almost too small to read on my 22" screen.
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02-07-2019, 10:40
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#8
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Virgin Media Staff
Join Date: Nov 2006
Location: Manchester
Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1
Posts: 17,929
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Re: The Rook
Where are you watching it from?
As it's a UHD show, I guess the in-show subtitles are formatted with the expectation it's going to be viewed on a UHD TV
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02-07-2019, 12:12
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#9
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cf.mega poster
Join Date: Jun 2010
Location: Jarrow Tyne & Wear
Services: V.I.P 120 tivo and v+
Posts: 5,792
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Re: The Rook
Quote:
Originally Posted by BenMcr
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I got 2 v6 boxes but it ok I recording series
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02-07-2019, 14:59
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#10
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Virgin Media Staff
Join Date: Nov 2006
Location: Manchester
Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1
Posts: 17,929
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Re: The Rook
Quote:
Originally Posted by Dave42
I got 2 v6 boxes but it ok I recording series
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Out of interest, what bundle are you on? The current Ultimate Oomph bundle or one of the older VIP ones?
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I work for Virgin Media but all views are my own.
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02-07-2019, 15:31
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#11
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cf.mega poster
Join Date: Jun 2010
Location: Jarrow Tyne & Wear
Services: V.I.P 120 tivo and v+
Posts: 5,792
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Re: The Rook
Quote:
Originally Posted by BenMcr
Out of interest, what bundle are you on? The current Ultimate Oomph bundle or one of the older VIP ones?
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the 350mb vip one
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03-07-2019, 20:06
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#12
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Lurkalot
Join Date: Aug 2003
Location: Nr. Grimsby
Services: Virgin TV, Phone, mobile & BB. Netflix and Amazon.
Posts: 103
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Re: The Rook
We tried watching the first episode this afternoon on our ordinary HD TV and the dialogue was so out of sync with the picture as to be unwatchable. Will try again after a reboot of the V6 and crossing fingers...
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04-07-2019, 10:47
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#13
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Lurkalot
Join Date: Aug 2003
Location: Nr. Grimsby
Services: Virgin TV, Phone, mobile & BB. Netflix and Amazon.
Posts: 103
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Re: The Rook
Quote:
Originally Posted by Saul's Grandad
We tried watching the first episode this afternoon on our ordinary HD TV and the dialogue was so out of sync with the picture as to be unwatchable. Will try again after a reboot of the V6 and crossing fingers...
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We managed to watch it successfully last night, didn't even need a reboot.
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04-07-2019, 14:29
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#14
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cf.addict
Join Date: Jul 2008
Location: Nottingham
Services: VVIP500
Posts: 437
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Re: The Rook
When I select it it says subscribe but I'm on the 500mb VVIP Oomph package and it says the same on both boxes.
According to official forums I am not alone
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04-07-2019, 14:53
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#15
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cf.mega poster
Join Date: Nov 2003
Location: Oxford (area 31)
Services: 1.2Gb/100Mb, VMTV (UHD), Freesat HD, Freeview HD, SkyQ (UHD), BTtv (UHD), DAB+
Posts: 1,867
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Re: The Rook
Try this - it might help:
On the V6 go to: Help & Settings -> Help -> Virgin TV -> Virgin TV Trouble Shooting -> Check for Missing Channels -> Missing Channels.
It sometimes works and refreshes your authorised list of channels - which is the first thing CS will try.
Sometimes get an error message though.
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