Virgin Media price rises break the law

Originally Posted by Mr K

10mb is more than good enough to stream HDTV , it used to be the top tier
https://forums.digitalspy.com/discus...-years-gone-by
not sure Dude would be impressed though

Unfortunately, not for 4K…

https://www.cable.co.uk/broadband/gu...0for%20example).

for 4K UHD you'll need 25Mbps minimum, but we recommend a connection of 50Mbps to cover all scenarios (live 4K broadcasts require more speed, for example

For 4K streaming across all these services pay special notice to the word ‘minimum’. Depending on what is going on on the screen at any given time, the amount of speed you require will go up and down – these minimums, then, do not guarantee you a 4K UHD stream 100% of the time and will drop in resolution when things get busy. To guarantee a true 4K stream across any service you should take the minimum and add 25% to those requirements.

If you have two people streaming different 4K programmes, and anyone else in the house gaming/downloading/YouTubing/etc, 10Mb/s isn’t going to be a valid option…

[Mr K]

Well I don't have a 4k tv and I don't game. So maybe I'm an outlier? Suspect many just still use the interweb for browsing. Speed these days is just a marketing gimmick that benefits few. Reliability is everything.

Anyway back to VM and breaking the law over its new contracts. It's also the cancellation run around they are giving anyone cheeky enough to try and cancel.

https://www.moneysavingexpert.com/ne...e-difficultie/

VM could get fined, and ordered to pay compensation if Ofcom get their finger out. It's as much a test of Ofcom as VM, bet both come up short

[bbxxl]

Originally Posted by Mr K

10mb is more than good enough to stream HDTV , it used to be the top tier
https://forums.digitalspy.com/discus...-years-gone-by
not sure Dude would be impressed though

256k used to be top tier When ADSL first came out, before that I had 64K ISDN.
Your point is?

[Mr K]

Originally Posted by bbxxl

256k used to be top tier When ADSL first came out, before that I had 64K ISDN.
Your point is?

My point is 10mb is good enough to steam HDTV which is the most I ever ask of my BB.

[bbxxl]

Originally Posted by Mr K

My point is 10mb is good enough to steam HDTV which is the most I ever ask of my BB.

That’s all you ask, but you probably said the same about SD to and other lesser things before that.
The world moves on. You don’t have to if you don’t want to.

[Pierre]

Originally Posted by Mr K

My point is 10mb is good enough to steam HDTV which is the most I ever ask of my BB.

It’s horses for courses.

We get 30Mb, if it’s blowing the right way, can go down 15Mb, and we get about 6Mb up.

That drives, At any one time, 3 iPads, a meta-quest/ PS4 / computer depending what he’s on and a TV streaming HD.

And it can just about cope with it all, but my eldest will complain that it’s laggy.

Also downloading an update on the PS4 can take multiple hours (sometimes 6-8)

I’d be over the moon with 100Mb symmetrical. I don’t know what the lowest tier would be on full fibre, but if they offered that, that’s all I’d want.

Originally Posted by Pierre

I’d be over the moon with 100Mb symmetrical. I don’t know what the lowest tier would be on full fibre, but if they offered that, that’s all I’d want.

Full fibre (at least from openreach) is not symmetrical.

The fastest is generally around 900/100.

My TalkTalk was 150/25, and my current is 300/45.

Other common offerings are around 75/15, 500/70 & 900/100.

[Pierre]

Originally Posted by Paul

Full fibre (at least from openreach) is not symmetrical.

The fastest is generally around 900/100.

My TalkTalk was 150/25, and my current is 300/45.

Other common offerings are around 75/15, 500/70 & 900/100.

Well that’s not really much better than DOCSIS.

I suppose I’ll have to hope some come into my area with XGS.

[HughA]

Some non Openreach ISPs provide symmetrical fibre services. In my area LIT Fibre offer symmetrical connections from 100/100 to 1000/1000 at competitive prices.

[Rillington]

Originally Posted by Mr K

As long as choice and increased competition remain then that will control prices. VMs unfair rules are designed to tie customers in whatever the unknown rise and stop choice/cancellation.
You'd hope Ofcom would be strong enough to make the current contracts null and void - I somehow doubt it.

Sadly this doesn't seem to happen these days as most businesses operate like a cartel - one increases prices and the other follow suit, and mid-contract price increases is a perfect example of this.

I thought that regulators were there to protect customers from this type of behaviour but you do get the impression this is not the case with Ofcom which lets the industries which it is supposed to regulate do whatever they want, regardless of the harm caused to the customer. Therefore, I have to conclude that, as you have said, Mr K, Ofcom won't do anything to stop this practice.

[Dude111]

Virgin Media has been accused of unfairly increasing broadband prices for millions of customers in a move that has been condemned as “potentially unlawful”.

Yea while quality goes downhill!!

People need to fight this and not sit there!!

[Peter729]

Originally Posted by Dude111

Yea while quality goes downhill!!

People need to fight this and not sit there!!

I simply went elsewhere.

[bbxxl]

Originally Posted by Dude111

Yea while quality goes downhill!!

People need to fight this and not sit there!!

I’ve been with Virgin for the past 16 years as they were the only provider of fast internet.
Open reach have just come to my road so they will now have competition.
Pity I’m just moving to an area with no virgin or open reach.

I'm almost certainly going to leave VM when my next renewal is up.

I now have nothing else from them other than 1G BB (TV dropped 18 months ago, Phone dropped 2 months ago). Having tested FTTP for the last few months, its working just fine, plus I now have a proper static IP (VM are not officially static, they do rarely change). I can get 900+M for less than VMs 1G service (and on shorter contracts, and no web site blocking) and in reality, the difference is pretty small (in fact, on my current router, no difference at all since it struggles above 750M).

The main thing that has kept me with them is my wifes email address, but we have begun moving her off that onto a none ISP linked address.
I basically stopped using mine a few years ago.

[Skie]

Originally Posted by Paul

The main thing that has kept me with them is my wifes email address, but we have begun moving her off that onto a none ISP linked address.
I basically stopped using mine a few years ago.

So I left almost 2 years ago now and my email is still working (we did transition away anyway, but I still see the VM email spam filter being as useless as ever)