Broadband down, 13 hours and counting
15-07-2017, 11:02
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#1
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Inactive
Join Date: Jan 2004
Posts: 63
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Broadband down, 13 hours and counting
Looks like VM are having issues again. London, certainly area 20, and other parts of the country have a complete loss if service.
ETA for fix 16:00 today 15th July according to their status doodad page.
Just an observation if anyone was wondering.
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15-07-2017, 11:21
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#2
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cf.mega poster
Join Date: Mar 2010
Posts: 1,871
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Re: Broadband down, 13 hours and counting
Outage map
Last edited by Gavin-D; 15-07-2017 at 11:25.
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15-07-2017, 15:59
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#3
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Inactive
Join Date: Jan 2004
Posts: 63
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Re: Broadband down, 13 hours and counting
ETA now 20:00
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15-07-2017, 22:12
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#4
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Inactive
Join Date: Jan 2005
Location: Belfast
Posts: 227
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Re: Broadband down, 13 hours and counting
Mine has been off and on for the last two weeks. Off for the whole day on Wednesday. Off again tonight for a few hours. Wtf is going on?
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16-07-2017, 00:13
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#5
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a giant headend
Join Date: Jan 2011
Location: Liverpool
Posts: 1,166
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Re: Broadband down, 13 hours and counting
Liverpool had an outage for a few hours, looks like it was fixed about 30 minutes ago.
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16-07-2017, 01:01
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#6
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Dr Pepper Addict
Cable Forum Team
Join Date: Oct 2003
Location: Nottingham
Age: 61
Services: Flextel SIP : Sky Mobile : Sky Q TV : VM BB (1000 Mbps) : Aquiss FTTP (330 Mbps)
Posts: 27,717
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Re: Broadband down, 13 hours and counting
Actually had some issues here a few hours ago, but only on sites outside of the UK.
__________________
Baby, I was born this way.
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16-07-2017, 08:34
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#7
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Inactive
Join Date: Jan 2005
Location: Belfast
Posts: 227
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Re: Broadband down, 13 hours and counting
Off again this morning. Ridiculous.
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16-07-2017, 11:12
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#8
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cf.geek
Join Date: Jan 2006
Location: Thornaby
Age: 49
Services: XL tv with 2x V6 boxes, M phone, 350Mb broadband
Posts: 791
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Re: Broadband down, 13 hours and counting
Mine has been up and down the last few days but is really bad this morning. I'm in the Teesside area, anyone else around here having problems?
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16-07-2017, 12:24
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#9
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cf.mega poster
Join Date: Mar 2010
Posts: 1,871
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Re: Broadband down, 13 hours and counting
Quote:
Originally Posted by djmagnifique
Mine has been up and down the last few days but is really bad this morning. I'm in the Teesside area, anyone else around here having problems?
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I'm in Co Durham no issues with the broadband for a few weeks now phone-lines were off and on here for 3 days earlier in the week
I think the biggest issue is too many people are getting connection to the network and it can't cope
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16-07-2017, 14:43
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#10
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Inactive
Join Date: Sep 2008
Posts: 18
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Re: Broadband down, 13 hours and counting
I'm in Liverpool. Internet went down at roughly 10pm last night. Came back up for all of half an hour (If that) then went down again. Has been intermittent ever since. Finally fully down again. Service status says that apparently will be fixed around 4pm.
Phoning them has been.... Challenging to say the least.
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16-07-2017, 20:17
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#11
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cf.geek
Join Date: Jun 2008
Posts: 804
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Re: Broadband down, 13 hours and counting
been having problems in South London also - intermittent connectivity this evening - loss of sync T3/T4 errors and loss of both upstream channels (all 16 downstreams stay locked) then then a full sync loss. Seems stable again now - but been very intermittent from late afternoon.
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16-07-2017, 20:38
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#12
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cf.mega poster
Join Date: Mar 2010
Posts: 1,871
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Re: Broadband down, 13 hours and counting
Is it possible to check for T3/T4 errors on the hub 3 like you can on super hub 2?
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16-07-2017, 22:05
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#13
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cf.mega poster
Join Date: Oct 2009
Posts: 2,065
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Re: Broadband down, 13 hours and counting
T3/T4 are one of the very few things reported in a Hub 3.0 log.
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16-07-2017, 22:58
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#14
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a giant headend
Join Date: Jan 2011
Location: Liverpool
Posts: 1,166
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Re: Broadband down, 13 hours and counting
Certainly the Liverpool outages seem more like core network issues rather than local node problems. Modem was still connected to the VM network, nothing looked amiss, there was simply no internet connectivity.
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17-07-2017, 09:00
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#15
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cf.addict
Join Date: May 2010
Posts: 336
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Re: Broadband down, 13 hours and counting
Quote:
Originally Posted by Skie
Certainly the Liverpool outages seem more like core network issues rather than local node problems. Modem was still connected to the VM network, nothing looked amiss, there was simply no internet connectivity.
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That would more like be poor SNRs on either downstreams (maybe a faulty amplifier) or extremely poor upstream SNRs
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