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Can't access my eMail
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Old 22-11-2018, 16:47   #1
copernob
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Can't access my eMail

I can NOT access my mail since Virgin did some updates yesterday...They did the same darn thing in 2015..Do they not learn lessons from their mistakes. ? I get this page instead "OX APP SUITE" which will NOT sign me in..I get the same ruddy page when I go to "My Virginmedia" ..

Any idea why & when it will be fixed....I in Swansea the cwm area.. Thanks
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Old 22-11-2018, 18:22   #2
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Re: Can't access my eMail

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Originally Posted by copernob View Post
I can NOT access my mail since Virgin did some updates yesterday...They did the same darn thing in 2015..Do they not learn lessons from their mistakes. ? I get this page instead "OX APP SUITE" which will NOT sign me in..I get the same ruddy page when I go to "My Virginmedia" ..

Any idea why & when it will be fixed....I in Swansea the cwm area.. Thanks
It might be local as my virginmedia and mail is fine for me
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Old 22-11-2018, 18:23   #3
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Re: Can't access my eMail

Strange, its working fine for me as well.
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Old 22-11-2018, 18:25   #4
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Re: Can't access my eMail

Ours is fine as well.
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Old 22-11-2018, 18:25   #5
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Re: Can't access my eMail

No problems here using Thunderbird as e-mail client. Is it just webmail that's the problem?
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Old 22-11-2018, 19:17   #6
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Re: Can't access my eMail

Yep same problem

https://i.imgur.com/9HLIKIg.jpg

——————-
Update:
Working again

Last edited by Martin_D; 22-11-2018 at 19:23.
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Old 28-11-2018, 18:25   #7
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Re: Can't access my eMail

Got Full service back a few hours later...Sorry for late reply & Thank You for replying to me
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Old 13-02-2019, 07:57   #8
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Re: Can't access my eMail

Does anybody have problems with their Virgin email system this morning?.
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Old 13-02-2019, 08:59   #9
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Re: Can't access my eMail

Can’t log in to my account or email in Leeds NW.
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Old 13-02-2019, 09:18   #10
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Re: Can't access my eMail

Still the same down here since 5 this morning.
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Old 13-02-2019, 09:56   #11
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Re: Can't access my eMail

https://my.virginmedia.com/holding/

Seems they are working on it..
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Old 13-02-2019, 11:01   #12
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Re: Can't access my eMail

Generally seems ok in Outlook 2019 but occasionally 1 of my 2 accounts throws up an error collecting the mail, but then if i collect it again it works.
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Old 13-02-2019, 11:09   #13
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Re: Can't access my eMail

Virgins email system is back up running down here.
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Old 13-02-2019, 11:35   #14
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Re: Can't access my eMail

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Originally Posted by SnoopZ View Post
Generally seems ok in Outlook 2019 but occasionally 1 of my 2 accounts throws up an error collecting the mail, but then if i collect it again it works.
Same for me, it's been like that for weeks if not months
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Old 13-02-2019, 11:56   #15
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Re: Can't access my eMail

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Same for me, it's been like that for weeks if not months
Luckily i don't use ISP email for anything important anymore, best to stay away from it.
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