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600mb tier rollout
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Old 13-11-2020, 12:46   #31
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Re: 600mb tier rollout

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Originally Posted by daveoc14 View Post
Can I ask what site people use to test their speed. I'm on 500 and if I use speedtest.net I always get a download figure of around 200-250 but if I use sam knows speed test its always around 550.
I get about the same. Samknows only gives about 160 but they know there is a fault and have been looking into it for the past few weeks...
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Old 13-11-2020, 12:48   #32
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Re: 600mb tier rollout

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Originally Posted by daveoc14 View Post
Can I ask what site people use to test their speed. I'm on 500 and if I use speedtest.net I always get a download figure of around 200-250 but if I use sam knows speed test its always around 550.
I've always used speedtest.net

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Old 13-11-2020, 12:57   #33
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Re: 600mb tier rollout

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Originally Posted by daveoc14 View Post
Can I ask what site people use to test their speed. I'm on 500 and if I use speedtest.net I always get a download figure of around 200-250 but if I use sam knows speed test its always around 550.
I sometimes find the browser can limit the result. If you try the desktop client you may find you get the full 550. That is what happens on my tablet - probably limited by CPU

---------- Post added at 12:57 ---------- Previous post was at 12:56 ----------

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Originally Posted by bbxxl View Post
I get about the same. Samknows only gives about 160 but they know there is a fault and have been looking into it for the past few weeks...
I also have that fault. They haven't said much about the nature of the fault but my box hasn't worked properly since I got it a month or so ago
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Old 13-11-2020, 13:05   #34
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Re: 600mb tier rollout

My router has Speedtest built in, Samknows used to send me emails to confirm they were still looking into the problem but haven’t The Virgin engineer said he’d be happy if he could get high 200s. I’m getting low 200s.
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Old 13-11-2020, 13:20   #35
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Re: 600mb tier rollout

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Originally Posted by bbxxl View Post
My router has Speedtest built in, Samknows used to send me emails to confirm they were still looking into the problem but havenít The Virgin engineer said heíd be happy if he could get high 200s. Iím getting low 200s.
Ah I see apologies, my issue is with Samknows rather than the connection, i misunderstood
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Old 13-11-2020, 13:40   #36
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Re: 600mb tier rollout

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Originally Posted by david_w2k View Post
Ah I see apologies, my issue is with Samknows rather than the connection, i misunderstood
My issue is also with Samknows as it is showing far less than Speedtest does!
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Old 07-03-2021, 16:20   #37
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Re: 600mb tier rollout

I just got 500Mb installed.

Are they rolling all customers onto the 600 eventually?

Thanks.
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Old 07-03-2021, 16:54   #38
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Re: 600mb tier rollout

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Originally Posted by gimpymoo View Post
I just got 500Mb installed.

Are they rolling all customers onto the 600 eventually?

Thanks.
Only ultimate Oomph customers
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Old 07-03-2021, 20:18   #39
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Re: 600mb tier rollout

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Only ultimate Oomph customers
Any idea when? 600 is available in my area but Iíve not been upgraded yet.
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Old 07-03-2021, 20:44   #40
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Re: 600mb tier rollout

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Any idea when? 600 is available in my area but Iíve not been upgraded yet.
I think it is by the end of this month. Mine has just been recently upgraded during Feb (funnily enough got the email confirming it though this weekend)
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Old 07-03-2021, 21:15   #41
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Re: 600mb tier rollout

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Originally Posted by david_w2k View Post
I think it is by the end of this month. Mine has just been recently upgraded during Feb (funnily enough got the email confirming it though this weekend)
Thank you.
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Old 03-04-2021, 09:56   #42
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Re: 600mb tier rollout

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Originally Posted by BenMcr View Post
They can't select it yet. Currently only existing Ultimate Oomph customers are being upgraded to M600 where possible.

Any customer in an area that can't yet support M600 and all new Ultimate Oomph customers will still get M500 for now and be upgraded at a later date in line with the original promise:
Iím on Ultimate Oomph, 600Mb is available in my area but I havenít been upgraded.

My 500 only gives up to 230 at best so I doubt if 600 will make much difference. Unfortunately there is no alternative around here.
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Old 03-04-2021, 10:13   #43
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Re: 600mb tier rollout

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Originally Posted by bbxxl View Post
Iím on Ultimate Oomph, 600Mb is available in my area but I havenít been upgraded.

My 500 only gives up to 230 at best so I doubt if 600 will make much difference. Unfortunately there is no alternative around here.
The upgrade to 600 won't improve your wi-fi speed unfortunately
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Old 03-04-2021, 11:42   #44
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Re: 600mb tier rollout

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Originally Posted by jb66 View Post
The upgrade to 600 won't improve your wi-fi speed unfortunately
My wifi speed isn’t bad, it’s my wired speed I was talking about. When the engineer came out he said he’d be happy if he could get high 200s but failed to improve my speed.

Last edited by bbxxl; 03-04-2021 at 11:51.
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Old 03-04-2021, 12:07   #45
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Re: 600mb tier rollout

How are you measuring the wire speed? What LAN card?

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Originally Posted by bbxxl View Post
My wifi speed isnít bad, itís my wired speed I was talking about. When the engineer came out he said heíd be happy if he could get high 200s but failed to improve my speed.
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