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Loss of data when abroad
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Old 25-05-2019, 15:37   #1
cupcakes aka dd
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Loss of data when abroad

So twice now I've travelled abroad to find only my text and calls work. My family all have iPhones two of them can use data and two cannot. We are all on the same plan. Getting a bit tired of this having to rely on hotel wifi. The one phone didn't allow data until a message popped up saying carrier has changed please update. Then that one worked. ???? I've read a network reset should solve it but I'm reluctant to try this in case it messes up something else whilst in another country
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Old 05-06-2019, 16:16   #2
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Re: Loss of data when abroad

Have you checked your mobile data settings that roaming is switched on.
If it is try switching off 4g to see if that is the problem,
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Old 06-06-2019, 11:43   #3
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Re: Loss of data when abroad

Tried everything. Have read that a network reset might resolve it but didn't want to try that whilst abroad. It's seems random. My sons data worked last year this year it didn't? Soon as we got back to uk instant data!
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