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You cannot cap anything whether thats allowances or balance. the minimum credit limit is £50 and thats for Virgin Medias business use not for customers so wouldn't rely on it. You'd just need to teach her to call 789 and be aware of her allowances.You can also get an app on the phone for her to check or you can create an online account to keep an eye on it but i think it may have a slight delay.
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