Well, the time is nearly here when i finally cut the umblical cord and get out of the clutches of NTL, but now they are having a laff with the bills - not that i am surprised
When i cancelled i asked if i should now cancel my Direct Debits and
"NTL" said yes no problem, since then they are sending direct debit requests, for a months payent on my broadband, which actually runs up to cancellation date - they even threatened £10 late fee payment if its not paid by the required date)even though they cant take it out of my account coz THEY told me too cancel), i then get my bill for cable/phone etc....now this is where they are taking the mickey....
£53 for cable and phone(NTL told me too pay for just 13 days worth)
£4 - for non direct debit payment(this, they will not be getting as THEY told me too cancel)
£10+ for phone calls - too them, waiting on the phone for 30 mins at a time. i am lucky if i use the phone normally once or twice a week(at 5p a time)
So if they want to be cheeky like that this is what will happen:
I will pay the following by cheque:
£22.96 - for 13 days cable
£10+ for phone calls
Nothing else, as i think there communication between diff departments is shocking, they keep saying its sorted and we have made a note on your account and nothing.
I shall also put a letter in explaining what i am paying, but no doubt this will get mislaid.
Goodbye NTL, and looking back, i wish i had stayed with BT
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having a laff
