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Loss of service today NE Lincs
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Old 11-10-2019, 13:22   #1
JPAC
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Loss of service today NE Lincs

Loss of service today 90 mins 9.30 -11am NE Lincs anyone else?

Network Log= B-INIT-RNG Failure - Retries exceeded

No Ranging Response received - T3 time-out
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Old 11-10-2019, 20:40   #2
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Re: Loss of service today NE Lincs

Are you on the Grimsby hubsite? There was a planned outage this morning for a capacity upgrade.
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Old 11-10-2019, 21:28   #3
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Re: Loss of service today NE Lincs

Yes I am. At that time? OK, thanks for the info.
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Old 11-10-2019, 21:41   #4
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Re: Loss of service today NE Lincs

There were 15 separate changes scheduled between 09:00 and 14:30. Different sets of customers would have been affected by each one. So I can't tell you exactly.
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Old 11-10-2019, 22:31   #5
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Re: Loss of service today NE Lincs

Curious, I thought they did stuff like that overnight.
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Old 11-10-2019, 22:41   #6
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Re: Loss of service today NE Lincs

Big changes are done overnight, but ones affecting relatively small numbers of customers are sometimes done during the day.
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