Why has my Wireless router stopped working?

kblumire · 09-02-2005, 23:11

We had a major power cut in the Flitwick area at the weekend (19hours) before this my Linksys Wireless G broadband router was working perfectly well and distributing around the house to other computers. Since the power has come back i have not been able to connect to the internet & emails unless i remove the router WHY!!!!!!!!

i spoke to a lovely lady (ha) at NTL who was of no help.

Raistlin · 09-02-2005, 23:21

Firstly

to CF

Secondly, have you tried rebooting your Cable Modem (or STB)?

You will need to turn off the power to all of the devices connected and then turn them all back on in the following order:

Cable Modem / STB
Router
PCs

Make sure you leave each device to "settle" before moving to the next one.

Another thing to check is that you can actually get to the router's configuration page (I think the IP address should be 192.168.1.1 for this router, try accessing that page in your web browser and see what happens).

The other thing you might want to check is that any custom security settings you set up on the router have been retained (WEP keys, passwords, that sort of thing). If your PC is trying to supply one and the router doesn't recognise it then this will prevent you from connecting

I would try the above and see how you get on. It may even be worth using the reset button on the router to set it back to the factory settings - that way you can start from scratch and be sure that it isn't a set up problem.

danielf · 09-02-2005, 23:36

Just in case you haven't done so, Stuartbe has written an excellent guid on how to secure you wireless network:

http://www.cableforum.co.uk/board/showthread.php?t=8435