I'm getting increasingly miffed (is that a word ?) at NTL.
The proxies are rubbish, cause no end of trouble, if even large well known sites like Yahoo don't work properly, then what hope is there for the rest of the net ?
And now after being told on the phone my upgrade would happen on Sep 28, then told Oct 21 and now Nov 5th, pardon me if I don't believe them
I (and all other STB owners) are paying the same as modem owners for the last few months now and getting less, if the difference was only a few weeks then no worries, but this looks to be approaching a 6 month difference
Very poor service indeed, I'm not one of those that calls for compensation at the drop of a hat, but I feel that STB owners are being excessively penalised by bad management of what *should* have been a simple job, whilst paying the same amount as those that were lucky enough to have cable modems (I never asked for an STB, I was just given one), this surely could have all been managed better ?
This, and 2 price increases in a year for the tv leaves me probably going back to Sky and DSL next year when my year with NTL is up.
NTL are currently too dear and proxies are pathetic.
Just my thoughts..
Ian