[Merged] BB Speed Upgrades - Page 91

Reddevil63 · 13-09-2004, 08:02

As of now I still haven't been upgraded in the SN3 region!

Still on 600k!!!

mognuts · 13-09-2004, 15:55

Quote:

Originally Posted by mognuts

I've got the swap arranged for Monday afternoon, so I'll let you know what I get.

OK, here's the story. 3 blokes came this morning (not this afternoon as planned) and installed a SACM not a Samsung STB. They left it in a state but I tidied up and installed manually. Installation process woudn't work because it needed a PIN, so I called Customer services and after a bit of waiting got the PIN. When I registered the modem, which looked like a ntl home 200 jobbie to me, it worked like a dream. I'm getting the 1.5 service, I've tried various speed checkers and they all say the same, between 1.3 and 1.4 meg, which is quite reasonable for a 1.5 meg advertised service, I was only getting 930k before, top whack.

Interestingly, I'm not longer proxied, and (unsurprisingly) my IP address has changed.

Although not an entirely smooth ride, it could of been a lot worse.

DeadKenny · 13-09-2004, 18:15

Quote:

Originally Posted by mognuts

Although not an entirely smooth ride, it could of been a lot worse.

Yeah, at least they turned up even if it was the wrong time (as usual)

Feenix · 14-09-2004, 02:05

Quote:

Originally Posted by mognuts

Although not an entirely smooth ride, it could of been a lot worse.

well, it could have rained...

PC_Arcade · 19-09-2004, 19:16

OX4 STILL not upgraded

Despite NTL telling me on the phone it has been.

Psychotext · 19-09-2004, 19:43

CF23 (SACM) not upgraded... postcode checker shows September (You're running out of time NTL).

Stuart · 19-09-2004, 21:36

Quote:

Originally Posted by PC_Arcade

OX4 STILL not upgraded

Despite NTL telling me on the phone it has been.

If you are on the 1 Meg connection (so should be getting 1.5 meg now) and are running the connection through a STB (not cable modem), you will not have been upgraded yet. No one running 1Meg through a STB has. This is to give NTL time to replace all the Pace boxes that are running 1 Meg connections with Samsungs. This will probably happen in October.

If not, I suggest you complain to customer services until they send someone to sort out the problem.

Quote:

Originally Posted by Pschotext

CF23 (SACM) not upgraded... postcode checker shows September (You're running out of time NTL).

Be fair, they still have 10 days left..

BBKing · 19-09-2004, 22:20

OX4 is Oxford, original ntl and thus not STB broadband enabled.

Stuart · 19-09-2004, 23:16

Quote:

Originally Posted by BBKing

OX4 is Oxford, original ntl and thus not STB broadband enabled.

Fair enough. Didn't know that. So my second comment stands then..

samuelnw53 · 20-09-2004, 14:37

Have recently been upgraded to 1.5 but my download speed has only gone up to 871---1159 have done all the tweaks etc am seriously thinking of going down to 750 as i dont think the extra i am paying justifies the poor increase in speed before upgrade was on 1.0 and getting 873 to 925kbits/sec have run speed tests from several places inc simple speed test pc pitstop etc even dan ewlells says i have a52%ping loss.

paulyoung666 · 20-09-2004, 14:46

hi and

to the site , if you are getting that much packet loss then i would suggest a local problem rather than not being on the right tier , what modem do you have , have you tried a different proxie

samuelnw53 · 20-09-2004, 15:29

They have removed the Pace stb and replaced it eith a Samsung stb ,dont really know what else i can do ,not very technically minded, am a silver surfer slowley tearing out what hair i have left and that aint to much .Sam

quadplay · 20-09-2004, 15:33

Have you tried ringing Technical Support on 0845 650 0125? As Paul says, that much ping loss is not normal, so a technician visit may be required, or it could be a known problem which may be fixed shortly.

paulyoung666 · 20-09-2004, 15:37

Sam, have a look here and pick a proxy to use , if you are using i.e. then go to tools -- internet options -- connections -- lan settings -- tick the proxy server box and put in the proxy server of your choice , use port 8080 for any of them , see how you get on

markmarkymark · 20-09-2004, 15:58

Interesting ....

I am having all sorts of fun and games with my 1.5 Mbit connection, and it all seems to have started after the outage.

For a number of months the connection as been fine. Now I'm for ever shifting between a number of difference proxies to get certain sites to load. Speed is variable, I used to get close on 1480 Kbits download - but that varies between 800 and 1400.

The connection also seems to 'stall' now and again...

Its a real pity as its been good up to now. The problem is its very difficult to pin-point the problem in order to tell the tech people about it -

MArk
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