Home News Forum Articles
  Welcome back Join CF
You are here You are here: Home | Forum | Critical warning

You are currently viewing our boards as a guest which gives you limited access to view most of the discussions, articles and other free features. By joining our Virgin Media community you will have full access to all discussions, be able to view and post threads, communicate privately with other members (PM), respond to polls, upload your own images/photos, and access many other special features. Registration is fast, simple and absolutely free so please join our community today.


Welcome to Cable Forum
Go Back   Cable Forum > Virgin Media Services > Virgin Media Internet Service

Critical warning
Reply
 
Thread Tools
Old 12-03-2021, 01:54   #1
copernob
cf.addict
 
Join Date: Apr 2008
Location: Swansea S.Wales
Posts: 172
copernob is an unknown quantity at this point
Critical warning

At 01:43 I had this--01/01/1970 00:01:43 critical No Ranging Response received - T3 time-out;CM-MAC=40:0d:10:00:98:0b;CMTS-MAC=00:01:5c:7a:82:55;CM-QOS=1.1;CM-VER=3.0;

Internet went off at 12:25am with Los MDD.

Been having dropouts since 1st January 2021. Is doing my head in.

Any ideas what is wrong??? I have changed all my Cat cables to cat 6 and cat7 now. but Dropouts keep happening.
copernob is offline   Reply With Quote
Advertisement
Old 12-03-2021, 11:00   #2
Taf
cf.mega poster
 
Taf's Avatar
 
Join Date: Jun 2003
Location: Kairdiff-by-the-sea
Age: 68
Services: TVXL BBXL Superhub 2ac (wired) 1Tb Tivo
Posts: 9,784
Taf has a nice shiny starTaf has a nice shiny starTaf has a nice shiny starTaf has a nice shiny star
Taf has a nice shiny starTaf has a nice shiny starTaf has a nice shiny starTaf has a nice shiny starTaf has a nice shiny starTaf has a nice shiny starTaf has a nice shiny starTaf has a nice shiny star
Re: Critical warning

I get critical warnings in the network log on a regular basis. They don't seem to affect the connection though.

"No Ranging Response received - T3 time-out"
Taf is offline   Reply With Quote
Old 12-03-2021, 16:59   #3
copernob
cf.addict
 
Join Date: Apr 2008
Location: Swansea S.Wales
Posts: 172
copernob is an unknown quantity at this point
Re: Critical warning

Any Idea as to why I loose my connection every so often for about a second then comes back on...Only been happening since Virgin Updated their Wireless (Wi-Fi) since beginning of this year....Has Never happened before....Only thing on wireless here is my phone. Everything else is on CAT 6 or 7 cable. Sick of loosing my Internet Radio when it happens and same in Facebook & Zoom. Cheers
copernob is offline   Reply With Quote
Old 12-03-2021, 17:01   #4
Carth
cf.mega poster
 
Join Date: Jul 2004
Location: At the Leaving door
Posts: 4,050
Carth has a bronze arrayCarth has a bronze arrayCarth has a bronze array
Carth has a bronze arrayCarth has a bronze arrayCarth has a bronze arrayCarth has a bronze arrayCarth has a bronze arrayCarth has a bronze arrayCarth has a bronze arrayCarth has a bronze arrayCarth has a bronze arrayCarth has a bronze arrayCarth has a bronze arrayCarth has a bronze array
Re: Critical warning

Why does it have 01/01/1970 as the date?

I'm not techy minded and curious
Carth is offline   Reply With Quote
Old 12-03-2021, 18:11   #5
heero_yuy
Perfect Soldier
 
heero_yuy's Avatar
 
Join Date: Mar 2009
Location: Worthing West Sussex
Age: 66
Services: VM 500M SH3 thingy in modem mode XL TV V6 Sony Bravia smart TV and M phone
Posts: 10,966
heero_yuy is seeing silvered starsheero_yuy is seeing silvered starsheero_yuy is seeing silvered starsheero_yuy is seeing silvered stars
heero_yuy is seeing silvered starsheero_yuy is seeing silvered starsheero_yuy is seeing silvered starsheero_yuy is seeing silvered starsheero_yuy is seeing silvered starsheero_yuy is seeing silvered starsheero_yuy is seeing silvered starsheero_yuy is seeing silvered starsheero_yuy is seeing silvered starsheero_yuy is seeing silvered starsheero_yuy is seeing silvered starsheero_yuy is seeing silvered starsheero_yuy is seeing silvered starsheero_yuy is seeing silvered starsheero_yuy is seeing silvered starsheero_yuy is seeing silvered stars
Re: Critical warning

Quote:
Originally Posted by Carth View Post
Why does it have 01/01/1970 as the date?

I'm not techy minded and curious
It's the start of UNIX time. I've had spoofed emails with the same date. Probably the time hasn't been properly set.
__________________
History is much like an endless waltz: The three beats of war, peace and revolution continue on forever.
However history will change with my coronation - Mariemaia Khushrenada
heero_yuy is online now   Reply With Quote
Old 12-03-2021, 22:19   #6
spiderplant
cf.mega poster
 
Join Date: Jun 2003
Posts: 8,888
spiderplant has a pair of shiny starsspiderplant has a pair of shiny stars
spiderplant has a pair of shiny starsspiderplant has a pair of shiny starsspiderplant has a pair of shiny starsspiderplant has a pair of shiny starsspiderplant has a pair of shiny starsspiderplant has a pair of shiny starsspiderplant has a pair of shiny starsspiderplant has a pair of shiny starsspiderplant has a pair of shiny starsspiderplant has a pair of shiny starsspiderplant has a pair of shiny starsspiderplant has a pair of shiny starsspiderplant has a pair of shiny starsspiderplant has a pair of shiny starsspiderplant has a pair of shiny starsspiderplant has a pair of shiny starsspiderplant has a pair of shiny starsspiderplant has a pair of shiny starsspiderplant has a pair of shiny starsspiderplant has a pair of shiny stars
Re: Critical warning

Quote:
Originally Posted by copernob View Post
At 01:43 I had this--01/01/1970 00:01:43 critical No Ranging Response received - T3 time-out;CM-MAC=40:0d:10:00:98:0b;CMTS-MAC=00:01:5c:7a:82:55;CM-QOS=1.1;CM-VER=3.0;

Internet went off at 12:25am with Los MDD.

Been having dropouts since 1st January 2021. Is doing my head in.

Any ideas what is wrong??? I have changed all my Cat cables to cat 6 and cat7 now. but Dropouts keep happening.
The outage overnight was caused by planned engineering work in your local hubsite. I can't see an obvious cause for your other dropouts
spiderplant is offline   Reply With Quote
Old 12-03-2021, 23:10   #7
fizzyade
cf.addict
 
Join Date: Aug 2019
Posts: 113
fizzyade has a spectacular aura about themfizzyade has a spectacular aura about themfizzyade has a spectacular aura about themfizzyade has a spectacular aura about them
Re: Critical warning

Quote:
Originally Posted by Carth View Post
Why does it have 01/01/1970 as the date?

I'm not techy minded and curious

It doesn't have a battery backed-up RTC, so the only way for it to get the correct time is to have a working internet connection.

It defaults the time to 0, which is the Unix timestamp epoch, 00:00 01/01/1970.
fizzyade is offline   Reply With Quote
Old 13-03-2021, 15:24   #8
sollp
cf.mega poster
 
Join Date: Mar 2005
Location: here
Age: 55
Services: Virginmobile,Sky TV, ZEN 76Mb,ZEN Phone line.
Posts: 1,288
sollp is the helpful onesollp is the helpful onesollp is the helpful onesollp is the helpful onesollp is the helpful onesollp is the helpful onesollp is the helpful onesollp is the helpful onesollp is the helpful onesollp is the helpful onesollp is the helpful onesollp is the helpful onesollp is the helpful onesollp is the helpful onesollp is the helpful onesollp is the helpful onesollp is the helpful onesollp is the helpful one
Re: Critical warning

Quote:
Originally Posted by copernob View Post
At 01:43 I had this--01/01/1970 00:01:43 critical No Ranging Response received - T3 time-out;CM-MAC=40:0d:10:00:98:0b;CMTS-MAC=00:01:5c:7a:82:55;CM-QOS=1.1;CM-VER=3.0;

Internet went off at 12:25am with Los MDD.

Been having dropouts since 1st January 2021. Is doing my head in.

Any ideas what is wrong??? I have changed all my Cat cables to cat 6 and cat7 now. but Dropouts keep happening.

The U/S SNR in your node is at 26-27dB since 12/3/21 01:00hrs.
__________________
"Once a Poacher, Always a Poacher"
sollp is offline   Reply With Quote
Old 13-03-2021, 23:38   #9
SnoopZ
CF Resident Dog
 
SnoopZ's Avatar
 
Join Date: Mar 2005
Posts: 14,224
SnoopZ has a pair of shiny starsSnoopZ has a pair of shiny starsSnoopZ has a pair of shiny starsSnoopZ has a pair of shiny starsSnoopZ has a pair of shiny stars
SnoopZ has a pair of shiny starsSnoopZ has a pair of shiny starsSnoopZ has a pair of shiny starsSnoopZ has a pair of shiny starsSnoopZ has a pair of shiny starsSnoopZ has a pair of shiny starsSnoopZ has a pair of shiny starsSnoopZ has a pair of shiny stars
Re: Critical warning

You can either phone up and report the fault or do what I do and post on the VM forums, it'll take several days for a reply but they will check your connection and then DM you to arrange a suitable engineer date if required.
__________________
PSN: Snoopzster
SnoopZ is offline   Reply With Quote
Old 16-03-2021, 23:02   #10
copernob
cf.addict
 
Join Date: Apr 2008
Location: Swansea S.Wales
Posts: 172
copernob is an unknown quantity at this point
Re: Critical warning

Well I have just about tried everything I know how to do and resolve it..
When in Facebook or ZOOM I get a lose of internet for half to one second then I get this-You have lost your Wi-Fi connection-Your internet Connection was Restored--I use Cable not wi=fi conected via cat7 from Hub3 to Switch then cat 6 from there to TWO PCs and TV. When on PC TV is OFF.

Also now when I sign out of my Hub then sign back in instead of it asking for my password I get a Box with my password in it for ALL to see.

Only been happening since Jan 2021.

Any Help will be Gratefully received

---------- Post added at 22:02 ---------- Previous post was at 21:59 ----------

Carth---I have NO idea why it says 1970. All the rest say 2021.

it is still there for All to see. 01/01/1970 00:01:43 critical No Ranging Response received - T3 time-out;CM-MAC=40:0d:10:00:98:0b;CMTS-MAC=00:01:5c:7a:82:55;CM-QOS=1.1;CM-VER=3.0;
PERPLEXED.
copernob is offline   Reply With Quote
Old 16-03-2021, 23:16   #11
SnoopZ
CF Resident Dog
 
SnoopZ's Avatar
 
Join Date: Mar 2005
Posts: 14,224
SnoopZ has a pair of shiny starsSnoopZ has a pair of shiny starsSnoopZ has a pair of shiny starsSnoopZ has a pair of shiny starsSnoopZ has a pair of shiny stars
SnoopZ has a pair of shiny starsSnoopZ has a pair of shiny starsSnoopZ has a pair of shiny starsSnoopZ has a pair of shiny starsSnoopZ has a pair of shiny starsSnoopZ has a pair of shiny starsSnoopZ has a pair of shiny starsSnoopZ has a pair of shiny stars
Re: Critical warning

Helps been given, either phone up or post on the VM forums, you have a fault so if the fault is only related to your line it won't fix itself.
__________________
PSN: Snoopzster
SnoopZ is offline   Reply With Quote
Old 16-03-2021, 23:57   #12
copernob
cf.addict
 
Join Date: Apr 2008
Location: Swansea S.Wales
Posts: 172
copernob is an unknown quantity at this point
Re: Critical warning

Each time I have phoned I get through to Bloody India. With my ears and age I can NEVER understand half of what they say. To get someone in UK I need a SOOTY WAND..
copernob is offline   Reply With Quote
Old 17-03-2021, 00:05   #13
SnoopZ
CF Resident Dog
 
SnoopZ's Avatar
 
Join Date: Mar 2005
Posts: 14,224
SnoopZ has a pair of shiny starsSnoopZ has a pair of shiny starsSnoopZ has a pair of shiny starsSnoopZ has a pair of shiny starsSnoopZ has a pair of shiny stars
SnoopZ has a pair of shiny starsSnoopZ has a pair of shiny starsSnoopZ has a pair of shiny starsSnoopZ has a pair of shiny starsSnoopZ has a pair of shiny starsSnoopZ has a pair of shiny starsSnoopZ has a pair of shiny starsSnoopZ has a pair of shiny stars
Re: Critical warning

Quote:
Originally Posted by copernob View Post
Each time I have phoned I get through to Bloody India. With my ears and age I can NEVER understand half of what they say. To get someone in UK I need a SOOTY WAND..
Post on the VM forum a moderator will reply in around a week and will test your connection then PM you to arrange an engineer if required, it's what I do, it's your only option if you need an engineer and can't phone.
__________________
PSN: Snoopzster
SnoopZ is offline   Reply With Quote
Old 17-03-2021, 00:44   #14
fizzyade
cf.addict
 
Join Date: Aug 2019
Posts: 113
fizzyade has a spectacular aura about themfizzyade has a spectacular aura about themfizzyade has a spectacular aura about themfizzyade has a spectacular aura about them
Re: Critical warning

Quote:
Originally Posted by copernob View Post
Well I have just about tried everything I know how to do and resolve it..
When in Facebook or ZOOM I get a lose of internet for half to one second then I get this-You have lost your Wi-Fi connection-Your internet Connection was Restored--I use Cable not wi=fi conected via cat7 from Hub3 to Switch then cat 6 from there to TWO PCs and TV. When on PC TV is OFF.

Also now when I sign out of my Hub then sign back in instead of it asking for my password I get a Box with my password in it for ALL to see.

Only been happening since Jan 2021.

Any Help will be Gratefully received

---------- Post added at 22:02 ---------- Previous post was at 21:59 ----------

Carth---I have NO idea why it says 1970. All the rest say 2021.

it is still there for All to see. 01/01/1970 00:01:43 critical No Ranging Response received - T3 time-out;CM-MAC=40:0d:10:00:98:0b;CMTS-MAC=00:01:5c:7a:82:55;CM-QOS=1.1;CM-VER=3.0;
PERPLEXED.
As above, it doesn't have a battery backed RTC, it picks its time up from the network, no network at boot = time set to 0 = 1970.

Once it's connected and got the time, then the timestamps after that will be correct, it would be trivial to retrospectively update the incorrect time stamps once the actual time has been discovered.
fizzyade is offline   Reply With Quote
Old 17-03-2021, 13:01   #15
spiderplant
cf.mega poster
 
Join Date: Jun 2003
Posts: 8,888
spiderplant has a pair of shiny starsspiderplant has a pair of shiny stars
spiderplant has a pair of shiny starsspiderplant has a pair of shiny starsspiderplant has a pair of shiny starsspiderplant has a pair of shiny starsspiderplant has a pair of shiny starsspiderplant has a pair of shiny starsspiderplant has a pair of shiny starsspiderplant has a pair of shiny starsspiderplant has a pair of shiny starsspiderplant has a pair of shiny starsspiderplant has a pair of shiny starsspiderplant has a pair of shiny starsspiderplant has a pair of shiny starsspiderplant has a pair of shiny starsspiderplant has a pair of shiny starsspiderplant has a pair of shiny starsspiderplant has a pair of shiny starsspiderplant has a pair of shiny starsspiderplant has a pair of shiny starsspiderplant has a pair of shiny stars
Re: Critical warning

It's usually possible to tell when the error occurred because preceding and following events in the log will have valid timestamps, like this:

Code:
2021-3-17,8:47:26.0 2021-3-17,8:47:26.0 1 events critical 84000500 SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=;CMTS-MAC=00:01:5c:7a:a8:53;CM-QOS=1.1;CM-VER=3.0;
1970-1-1,0:1:36.0 1970-1-1,0:1:53.0 2 events warning 84020200 Lost MDD Timeout;CM-MAC=;CMTS-MAC=00:01:5c:7a:a8:53;CM-QOS=1.1;CM-VER=3.0;
1970-1-1,0:2:6.0 1970-1-1,0:2:6.0 1 events warning 68000401 ToD request sent - No Response received;CM-MAC=;CMTS-MAC=00:01:5c:7a:a8:53;CM-QOS=1.1;CM-VER=3.0;
2021-3-17,8:50:3.0 2021-3-17,8:50:3.0 1 events critical 68000900 TFTP file complete - but missing mandatory TLV;CM-MAC=;CMTS-MAC=00:01:5c:7a:a8:53;CM-QOS=1.1;CM-VER=3.0;
spiderplant is offline   Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT +1. The time now is 12:48.


Server: osmium.zmnt.uk
Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2024, vBulletin Solutions Inc.