02-02-2023, 11:09
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#61
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CF Resident Dog
Join Date: Mar 2005
Posts: 13,714
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Re: Price rises this year.
Quote:
Originally Posted by Chrysalis
Dont know answer to your question but I can tell you when I contacted them on whatsapp it wasnt a live discussion, it was a multiple hour wait, which obviously meant I wasnt sitting watching when they replied and I got a response to the question I asked. So its more akin to sending an email query vs a live chat. (faster response than email though)
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How to contact on WhatsApp?
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PSN: Snoopzster
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02-02-2023, 12:26
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#62
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Born again teenager.
Join Date: Feb 2007
Location: Manchester. (VM area 20)
Age: 74
Services: Maxit TV, M250 Fibre BB.
Phone-Anytime Chatter
Posts: 13,417
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Re: Price rises this year.
In August 2022 a team member on the VM Community forum said "Please, be advised our WhatsApp number is +447305 327 112 "
https://community.virginmedia.com/t5...0%20532%207112.
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"I intend to live forever, or die trying" - Groucho Marx..... "but whilst I do I shall do so disgracefully." Jo Glynne
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02-02-2023, 14:47
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#63
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CF Resident Dog
Join Date: Mar 2005
Posts: 13,714
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Re: Price rises this year.
Thanks all.
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PSN: Snoopzster
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02-02-2023, 15:15
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#64
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Architect of Ideas
Join Date: Dec 2004
Posts: 8,871
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Re: Price rises this year.
I was about 15 mins back and forward on WhatsApp. About 5 mins passing the bot. 5 min wait on a human, 5 mins to go through the change.
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02-02-2023, 15:36
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#65
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CF Resident Dog
Join Date: Mar 2005
Posts: 13,714
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Re: Price rises this year.
Quote:
Originally Posted by jfman
I was about 15 mins back and forward on WhatsApp. About 5 mins passing the bot. 5 min wait on a human, 5 mins to go through the change.
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Did you get a good deal?
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PSN: Snoopzster
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02-02-2023, 16:31
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#66
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cf.mega poster
Join Date: Sep 2003
Services: Gig1, Hub 5
Posts: 11,977
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Re: Price rises this year.
Still no price rise email for me, since I am on a new customer offer I wonder if I will get it, but I do remember been told I will get the inflationary rise.
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02-02-2023, 16:43
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#67
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Architect of Ideas
Join Date: Dec 2004
Posts: 8,871
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Re: Price rises this year.
Quote:
Originally Posted by SnoopZ
Did you get a good deal?
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Sorry I thought I was in the Sky Sports UHD thread 
I was on WhatsApp to add that. My deal has 12 months to go, well, depending on what my price rise email says.
---------- Post added at 16:43 ---------- Previous post was at 16:43 ----------
Quote:
Originally Posted by Chrysalis
Still no price rise email for me, since I am on a new customer offer I wonder if I will get it, but I do remember been told I will get the inflationary rise.
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Same boat.
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02-02-2023, 19:18
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#68
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cf.addict
Join Date: Sep 2003
Location: Lancs
Posts: 290
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Re: Price rises this year.
No one around my way that I know has had an email yet and an alt net provider has just gone live offerering much lower prices, might just be a coincidence unless they are targeting areas without competition.
We are all waiting to put our notice in ��
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06-02-2023, 10:15
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#69
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cf.member
Join Date: Jul 2019
Posts: 24
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Re: Price rises this year.
13.8 % is a lot & will put £21.00 on my bill from virgin media think i will cancel the tv & cut back my internet speed. i have maxit tv with sky sports & bt sports m200 bb & talk more phone & if thay don't play ball then i will walk been a virgin media customer for about 15 years .
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06-02-2023, 16:51
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#70
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cf.geek
Join Date: Jul 2003
Location: Greenwich, SE10
Services: Virgin Media BB, phone, and TV; Netflix; Roku; Apple TV
Posts: 835
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Re: Price rises this year.
Quote:
Originally Posted by crossbow1956
13.8 % is a lot & will put £21.00 on my bill from virgin media think i will cancel the tv & cut back my internet speed. i have maxit tv with sky sports & bt sports m200 bb & talk more phone & if thay don't play ball then i will walk been a virgin media customer for about 15 years .
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How much are you paying? I’m on Ultimate Volt and pay £85/m, which gives me pretty much everything and I’m anticipating an increase of around £11/m
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06-02-2023, 17:30
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#71
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Woke and proud !
Join Date: Jun 2004
Services: TV, Phone, BB, a wife
Posts: 8,419
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Re: Price rises this year.
Quote:
Originally Posted by nialli
How much are you paying? I’m on Ultimate Volt and pay £85/m, which gives me pretty much everything and I’m anticipating an increase of around £11/m
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Bet its closer to £20. VMs average 13.8% is a figure for Press releases only....
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06-02-2023, 21:24
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#72
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cf.geek
Join Date: Jul 2003
Location: Greenwich, SE10
Services: Virgin Media BB, phone, and TV; Netflix; Roku; Apple TV
Posts: 835
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Re: Price rises this year.
Quote:
Originally Posted by Mr K
Bet its closer to £20. VMs average 13.8% is a figure for Press releases only....
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Don’t know yet as I haven’t received an email yet about the increase
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07-02-2023, 10:03
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#73
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Born again teenager.
Join Date: Feb 2007
Location: Manchester. (VM area 20)
Age: 74
Services: Maxit TV, M250 Fibre BB.
Phone-Anytime Chatter
Posts: 13,417
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Re: Price rises this year.
We recieved the email a few days ago informing us that there was going to be a £15.00 increase.
Before a discount of £17 my full service charge would have been £98.25. Using that full amount I had reckoned that the average 13.8% rise would result in an increase of around £13.55.
So not to far off what I was expecting.
__________________
"I intend to live forever, or die trying" - Groucho Marx..... "but whilst I do I shall do so disgracefully." Jo Glynne
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07-02-2023, 10:35
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#74
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cf.member
Join Date: Jul 2019
Posts: 24
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Re: Price rises this year.
Hi i pay £49.12 that includes a £ 7.00 discount full price is £ 56.12 i did have sky cinema but canceled it i was paying then £61.12 .
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07-02-2023, 13:57
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#75
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cf.mega poster
Join Date: Jun 2003
Location: Kairdiff-by-the-sea
Age: 67
Services: TVXL BBXL Superhub 2ac (wired) 1Tb Tivo
Posts: 9,496
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Re: Price rises this year.
I've just has TalkTalk at the door, extolling their fibre service that has just arrived in the area. He kept on going on-and-on about the DL speeds (900Mbps), and being able to use "loads of apps" (chargeable, of course). But TalkTalk don't provide a TIVO-like recorder, so that's a big NO from this household, as we rarely watch any live TV.
Another downside is having to locate the incoming cable close to a mains socket. Our hallway, where the old BT line comes in, has no power sockets.
No contact from VM about the price increase yet.
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