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SHUB3 Puma Bug - TBB BQM Improvement
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Old 19-02-2018, 22:30   #61
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Re: SHUB3 Puma Bug - TBB BQM Improvement

Quote:
Originally Posted by roughbeast View Post
9.1.116V That is still my version too, even after a reboot.

Are we clear on this? Is 9.1.116.603 a trial firmware or is it being rolled out?
Virgin are currently piloting a new version of firmware for the Hub 3 with a small group of customers.

Virgin are also running a trial related to this.
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Old 19-02-2018, 23:19   #62
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Re: SHUB3 Puma Bug - TBB BQM Improvement

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Originally Posted by SnoopZ View Post
I remember the Superhub 1 didn't even have a modem mode when it first came out and they only put it in when loads of customers complained.
yup, and that is why I insisted on keeping my ambit 300 all the way up to 152mbits. I was forced onto a shub2 (which I was expecting and didn't mind) when I upgraded to 200mbits.
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Old 20-02-2018, 07:46   #63
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Re: SHUB3 Puma Bug - TBB BQM Improvement

James_W on the VM Community Forum said it was trial firmware - in an enigmatic way!
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Old 20-02-2018, 08:20   #64
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Re: SHUB3 Puma Bug - TBB BQM Improvement

Quote:
Originally Posted by roughbeast View Post
9.1.116V That is still my version too, even after a reboot.

Are we clear on this? Is 9.1.116.603 a trial firmware or is it being rolled out?
I heard some people that are not on the trial have it on the VM forums.
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Old 20-02-2018, 10:36   #65
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Thumbs up Re: SHUB3 Puma Bug - TBB BQM Improvement

Quote:
Originally Posted by SnoopZ View Post
I heard some people that are not on the trial have it on the VM forums.
Iíve got the latest hub3 firmware and was in modem-mode when it downloaded!
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Old 20-02-2018, 14:04   #66
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Re: SHUB3 Puma Bug - TBB BQM Improvement

Yeah loads of "normal" customers (not on the trial) seem to have got it too, wouldn't surprise me if this wasn't intended and someone at Virgin messed up with the MACs they sent the trial firmware to.
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Old 20-02-2018, 14:15   #67
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Re: SHUB3 Puma Bug - TBB BQM Improvement

Yeah, i have never been on a trial for anything and i have got it.
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Old 20-02-2018, 14:28   #68
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Re: SHUB3 Puma Bug - TBB BQM Improvement

Quote:
Originally Posted by Synthetic View Post
Yeah loads of "normal" customers (not on the trial) seem to have got it too, wouldn't surprise me if this wasn't intended and someone at Virgin messed up with the MACs they sent the trial firmware to.
Phaps they were used to using windows instead of MACS .
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Old 20-02-2018, 15:33   #69
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Re: SHUB3 Puma Bug - TBB BQM Improvement

Quote:
Originally Posted by Synthetic View Post
Yeah loads of "normal" customers (not on the trial)
Ah so that explains why i have triangular shaped ears ....
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Old 20-02-2018, 17:05   #70
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Re: SHUB3 Puma Bug - TBB BQM Improvement

Bah, walked into that one haha
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Old 21-02-2018, 09:07   #71
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Re: SHUB3 Puma Bug - TBB BQM Improvement

Quote:
Originally Posted by SnoopZ View Post
I heard some people that are not on the trial have it on the VM forums.
Quote:
Originally Posted by Synthetic View Post
Yeah loads of "normal" customers (not on the trial) seem to have got it too, wouldn't surprise me if this wasn't intended and someone at Virgin messed up with the MACs they sent the trial firmware to.
Quote:
Originally Posted by General Maximus View Post
Yeah, i have never been on a trial for anything and i have got it.
Martin_D has actually cleared up why this is:

Quote:
Originally Posted by Martin_D View Post
Virgin are currently piloting a new version of firmware for the Hub 3 with a small group of customers.

Virgin are also running a trial related to this.
There's two separate test groups - those that opted in and those that are piloting it.

And those that opted in but still haven't got it (i.e. me).
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Old 21-02-2018, 11:32   #72
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Re: SHUB3 Puma Bug - TBB BQM Improvement

They finally sent out the email yesterday telling the trial people they are on the new firmware, only a week or so after it dropped.
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Old 21-02-2018, 14:18   #73
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Re: SHUB3 Puma Bug - TBB BQM Improvement

i thought they had dropped one i could smell it!
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Old 24-02-2018, 18:29   #74
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Re: SHUB3 Puma Bug - TBB BQM Improvement

Any news on an update for the CGNV4?

I've had a pre-emptive outage notification sent to me recently from VMB - for an hour in the morning early in March and wondered if it was related (not that it's a proper fix to the problem!).
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Old 25-02-2018, 13:08   #75
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Re: SHUB3 Puma Bug - TBB BQM Improvement

The March date you have been given is likely to roll out the firmware to help correct the poor performance with static IP addressing on the VMB network. Following the successful trial they are rolling it out in batches to all business customers with the Hitron box. The new version is 4.5.10.173-UPC
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