Important: Your phone service is changing
20-02-2023, 22:28
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#61
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Dr Pepper Addict
Cable Forum Team
Join Date: Oct 2003
Location: Nottingham
Age: 60
Services: VM Phone : Sky Mobile : Sky TV : VM BB (350 Mbps) : Talk-Talk FTTP (150 Mbps)
Posts: 26,600
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Re: Important: Your phone service is changing
Quote:
Originally Posted by esdxc37
as it needed no maintenance and ran itself. he said this was never to be mentioned outside this room.
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Sounds like a typical clueless manager. 
Its true that digital exchanges require less maintenance (Nottingham runs System X I think) but they do of course still require it. Like all electronics, things can fail, plus of course, so can the connectivity to the end user.
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21-02-2023, 07:41
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#62
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Woke and proud !
Join Date: Jun 2004
Services: TV, Phone, BB, a wife
Posts: 8,419
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Re: Important: Your phone service is changing
Quote:
Originally Posted by Hugh
Mine isn’t broken down by service…
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You're being over charged there Hugh. I'm paying £68 for the same package, plus extra tv box, and that's after the current price rise. Get on that land line and give them hell ! 
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21-02-2023, 09:39
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#63
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laeva recumbens anguis
Cable Forum Team
Join Date: Jun 2006
Age: 66
Services: Premiere Collection
Posts: 40,624
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Re: Important: Your phone service is changing
I’m happy with the deal I’ve got…
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21-02-2023, 20:21
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#64
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cf.mega poster
Join Date: Dec 2007
Posts: 1,540
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Re: Important: Your phone service is changing
so, i got a letter to ring them to arrange for new hub to be delivered, only had this one a few months - hub 4!
so eventually spoke to someone was on hold for 10 minutes, to be told they'd send me a text to arrange an engineer! i don't need an engineer, i can do the self install, well i think i can, i normally do 
maybe i should have waited to 24th march, and tried to make a call to go to right dept?
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22-03-2023, 19:09
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#65
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cf.mega poster
Join Date: Mar 2012
Posts: 4,007
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Re: Important: Your phone service is changing
This VOIP service is shite, every time my wife phones her mum the call lasts for about 5 minutes before it cuts off and she has to redial and make the call again, absolute rubbish service.
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22-03-2023, 20:32
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#66
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cf.mega poster
Join Date: Jun 2003
Posts: 8,725
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Re: Important: Your phone service is changing
Quote:
Originally Posted by Mad Max
This VOIP service is shite, every time my wife phones her mum the call lasts for about 5 minutes before it cuts off and she has to redial and make the call again, absolute rubbish service.
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Have you reported it?
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22-03-2023, 20:37
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#67
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Just a Geek
Join Date: Jul 2015
Posts: 2,725
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Re: Important: Your phone service is changing
Quote:
Originally Posted by Mad Max
This VOIP service is shite, every time my wife phones her mum the call lasts for about 5 minutes before it cuts off and she has to redial and make the call again, absolute rubbish service.
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Does her Mum have whatsapp? I been using that to call my Daughter and it is great quality call
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22-03-2023, 20:56
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#68
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Woke and proud !
Join Date: Jun 2004
Services: TV, Phone, BB, a wife
Posts: 8,419
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Re: Important: Your phone service is changing
Quote:
Originally Posted by Mad Max
This VOIP service is shite, every time my wife phones her mum the call lasts for about 5 minutes before it cuts off and she has to redial and make the call again, absolute rubbish service.
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I'd gladly pay extra for a phone service that would cut off my Mother in law after 5 mins.
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26-03-2023, 15:36
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#69
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cf.mega poster
Join Date: Mar 2012
Posts: 4,007
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Re: Important: Your phone service is changing
Quote:
Originally Posted by Mr K
I'd gladly pay extra for a phone service that would cut off my Mother in law after 5 mins.
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