Failing to load web pages after sky install?

Monkeycoder · 17-05-2010, 21:50

hey there,

Recently I got sky multi-room installed, before this i have had perfect internet connectivity, but now every third or so page fails to load and I have to close my browser and try again else it just wont show the page. It is using the same filter as the router, and if I unplug the sky cable to the filter I have perfect internet, is there anyway I can solve this other then putting in a new phone connection so that doesn't use the same filter as my router?

would this be due to internet packet data getting confused at the filter and not getting through? :S

Cheers for any help you guys can give,

Benny.

Paul K · 19-05-2010, 07:12

When Sky TV was installed did they plug the telephone lead from the Sky tv box into the filter or behind the filter as the sky tv lead is just a splitter and not a filter in itself? if it's into the filter then the filter may be faulty and needs replacing.

andymo · 05-06-2010, 23:09

Quote:

Originally Posted by Paul

When Sky TV was installed did they plug the telephone lead from the Sky tv box into the filter or behind the filter as the sky tv lead is just a splitter and not a filter in itself? if it's into the filter then the filter may be faulty and needs replacing.

How often will you need to replace the filters? I have a friend with such a similar issue, when the T.V was installed they plugged the telephone lead into the sky T.V box filter.