VM ‘Stream’ new free streaming box for BB only customers
26-10-2021, 14:14
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#1
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cf.member
Join Date: Oct 2021
Posts: 4
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VM ‘Stream’ new free streaming box for BB only customers
Strangely I haven’t read anything about this anywhere, but yesterday I received an email from VM offering me a free ‘Stream’ box. See below.
Its only for BB only customers, presumably to try and entice them to go for paid services. It says it offers 40 ‘free’ channels, which presumably is similar to Freeview and a handful of free paid Streaming services. Seemingly no Amazon, Disney or Discovery, but maybe they will be offered at a later date.
Is this new or old hat….?
Patrick
North Worcestershire
Last edited by geogadget; 26-10-2021 at 14:29.
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26-10-2021, 14:18
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#2
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Virgin Media Staff
Join Date: Nov 2006
Location: Manchester
Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1
Posts: 17,929
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Re: VM ‘Stream’ new free streaming box for BB only customers
I would remove that live link asap as it's personal to you and your Virgin Media account
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I work for Virgin Media but all views are my own.
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26-10-2021, 14:30
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#3
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Just a Geek
Join Date: Jul 2015
Posts: 3,558
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Re: VM ‘Stream’ new free streaming box for BB only customers
I guess if they are offering then the NDA for those testing it should be over now hahaha
I have this box. Tested it and it was ok but pretty pointless for me. There are apps you can add Netflix for one. I would have to update mine to see what else
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26-10-2021, 14:40
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#4
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Virgin Media Staff
Join Date: Nov 2006
Location: Manchester
Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1
Posts: 17,929
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Re: VM ‘Stream’ new free streaming box for BB only customers
__________________
I work for Virgin Media but all views are my own.
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26-10-2021, 14:48
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#5
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cf.member
Join Date: May 2009
Posts: 21
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Re: VM ‘Stream’ new free streaming box for BB only customers
I've just received one and I am concerned that virgin may have recontracted my broadband. I am 10 months into an 18 month discounted deal but now I have been sent a new contract adding the stream box. The contract says 18 months broadband and 30 days tv. I have spoken to 2 people in virgin retentions who say they don't "think" my minimum term has changed but if I can't get a definitive answer it's getting returned during the cooling off period.
On the plus side the box runs smoothly with good picture quality, quick channel changes plus you can use the TV Go app alongside it.
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26-10-2021, 14:58
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#6
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Just a Geek
Join Date: Jul 2015
Posts: 3,558
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Re: VM ‘Stream’ new free streaming box for BB only customers
Quote:
Originally Posted by psul
I've just received one and I am concerned that virgin may have recontracted my broadband. I am 10 months into an 18 month discounted deal but now I have been sent a new contract adding the stream box. The contract says 18 months broadband and 30 days tv. I have spoken to 2 people in virgin retentions who say they don't "think" my minimum term has changed but if I can't get a definitive answer it's getting returned during the cooling off period.
On the plus side the box runs smoothly with good picture quality, quick channel changes plus you can use the TV Go app alongside it.
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On your account page click on the contract and see what is says. They made a mistake on mine in Feb by actually not adding a new contract when they were meant too hahahaha I did not tell them
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26-10-2021, 15:03
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#7
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cf.member
Join Date: May 2009
Posts: 21
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Re: VM ‘Stream’ new free streaming box for BB only customers
The only end date on the contract is a month from now which would relate to the TV. At the top it says TV 30 days, Broadband 18 months.
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27-10-2021, 19:54
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#8
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cf.member
Join Date: May 2009
Posts: 21
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Re: VM ‘Stream’ new free streaming box for BB only customers
So yes, despite the email saying no catches or long contracts, I've definitely been recontracted for 18 months for broadband (the TV part is 30 days). Spent most of the afternoon speaking to different people and it seems it's going to be sorted, been promised a call back tomorrow.
Anyone else thinking of taking the offer beware.
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27-10-2021, 20:06
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#9
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Dr Pepper Addict
Cable Forum Team
Join Date: Oct 2003
Location: Nottingham
Age: 61
Services: Flextel SIP : Sky Mobile : Sky Q TV : VM BB (1000 Mbps) : Aquiss FTTP (330 Mbps)
Posts: 27,612
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Re: VM ‘Stream’ new free streaming box for BB only customers
So what channels does it actually provide ?
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Baby, I was born this way.
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27-10-2021, 23:52
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#10
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cf.member
Join Date: Oct 2021
Posts: 4
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Re: VM ‘Stream’ new free streaming box for BB only customers
Quote:
Originally Posted by Paul
So what channels does it actually provide ?
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I would like to know too…
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28-10-2021, 00:05
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#11
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Just a Geek
Join Date: Jul 2015
Posts: 3,558
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Re: VM ‘Stream’ new free streaming box for BB only customers
My box has not been plugged in for ages but most of the free to air channels on Virgin are there by default and then you can add the same packages as you can normally as far as I am aware
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28-10-2021, 00:21
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#12
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Dr Pepper Addict
Cable Forum Team
Join Date: Oct 2003
Location: Nottingham
Age: 61
Services: Flextel SIP : Sky Mobile : Sky Q TV : VM BB (1000 Mbps) : Aquiss FTTP (330 Mbps)
Posts: 27,612
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Re: VM ‘Stream’ new free streaming box for BB only customers
I was after an actual definitive list.
I dont know what the "free to air channels on Virgin" are.
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Baby, I was born this way.
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28-10-2021, 10:41
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#13
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cf.member
Join Date: May 2009
Posts: 21
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Re: VM ‘Stream’ new free streaming box for BB only customers
I can't find a definitive list anywhere but it seems to mirror a slimmed down version of the main packages but with no charge for the base pack. Useful for me since Bilsdale burnt down and the temporary replacement mast doesn't cover my town!
The base channels on virgin are essentially freeview except that you pay for them!
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