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2018 price rises
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Old 01-08-2018, 22:42   #1
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2018 price rises

Virgin have increased the costs of bundles for new customers:
Player was £29 now £32
Mix was £45 now £47
Full House was £55 now £57
VIP was £85 now £89

Worth noting also the £20 set up fee is being waived.
https://www.virginmedia.com/shop/bundles.html

Given the recent UKTV fallout, I wonder if/when existing customer price rises will be announced - last year it was made public on 1 August.
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Old 01-08-2018, 23:07   #2
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Re: 2018 price rises

Small increases for new customers; perhaps a sensible decision would be to have no annual increase for existing customers.
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Old 02-08-2018, 07:10   #3
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Re: 2018 price rises

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Originally Posted by RobboEdin View Post
Small increases for new customers; perhaps a sensible decision would be to have no annual increase for existing customers.
Small increases, sensible decisions? It's a 10% increase on the Player bundle. We all know an increase for existing customers will be in the pipeline. Probably waiting a few weeks when they hope we've forgotten about UKTV and the footy season starts.
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Old 02-08-2018, 12:33   #4
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Re: 2018 price rises

I've noticed today that the upgrade options I had originally like 350mb BB was £6.06 a month for 6 months then £12 after that is now just over £15 a month and same with the other package deals they are offering have gone up by around £10 a month extra.

The only difference with them all other than the price increase is they are 1 month contracts
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Old 02-08-2018, 12:37   #5
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Re: 2018 price rises

They had to cover the cost of all those amazingly good new channels somehow

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Old 02-08-2018, 13:17   #6
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Re: 2018 price rises

Mr K does not think much of them.
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Old 02-08-2018, 14:46   #7
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Re: 2018 price rises

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Mr K does not think much of them.
Now then Den, you know how I love my 'Little House on the Prairie' and 'the Waltons'
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Old 02-08-2018, 15:34   #8
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Re: 2018 price rises

I got a survey emailed to me this morning ,and as an ex member of staff i let rip with both barrels , it won't do any good but it will make an interesting read .
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Old 02-08-2018, 18:01   #9
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Re: 2018 price rises

Quote:
Originally Posted by Mr K View Post
Now then Den, you know how I love my 'Little House on the Prairie' and 'the Waltons'

Dont forget highway to heaven
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Old 03-08-2018, 09:39   #10
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Re: 2018 price rises

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Originally Posted by papa smurf View Post
I got a survey emailed to me this morning ,and as an ex member of staff i let rip with both barrels , it won't do any good but it will make an interesting read .
I had a (probably similar) "what do you think of us" type survey at the start of last week - I'm assuming it was triggered by my call to retentions the Thursday before UKTV stuff kicked off.

My answers won't have made for a happy read either. Whilst a lot of my frustrations have died down now, I'm still not comfortable recommending VM to anyone at the moment.

I presume that any new 12month price term set before this price rise is sent out, will override the increase...
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Old 03-08-2018, 09:47   #11
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Re: 2018 price rises

Quote:
Originally Posted by japitts View Post

I presume that any new 12month price term set before this price rise is sent out, will override the increase...
No, your Retentions price will be at the old prices - you will be ‘eligible’ for any forthcoming general price increase.
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Old 03-08-2018, 10:44   #12
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Re: 2018 price rises

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Originally Posted by RobboEdin View Post
No, your Retentions price will be at the old prices - you will be ‘eligible’ for any forthcoming general price increase.
Great, it's ' nice to be eligible for a price rise !

It really would be incredibly cheeky (and risky) to increase prices for existing customers in the near future. They must have made a saving from not having UKTV !

---------- Post added at 10:44 ---------- Previous post was at 10:38 ----------

Quote:
Originally Posted by japitts View Post
I had a (probably similar) "what do you think of us" type survey at the start of last week - I'm assuming it was triggered by my call to retentions the Thursday before UKTV stuff kicked off.

My answers won't have made for a happy read either. Whilst a lot of my frustrations have died down now, I'm still not comfortable recommending VM to anyone at the moment.

I presume that any new 12month price term set before this price rise is sent out, will override the increase...
I also negotiated a new deal and paid line saver rental just before the UKTV announcement ! However rang up again yesterday and got a very much better deal after mentioning UKTV. £50 credit and an extra £10 loyalty discount on top of the £8 discount I was already getting. Took very little negotiating/hassle - it was just offered straight away. Always worth a phone call....

Does make you wonder with all the discounts they are having to offer, plus customers lost, plus negative publicity whether this whole UKTV debacle was worth it.
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Old 06-08-2018, 20:01   #13
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Re: 2018 price rises

Would'nt it be nice if they followed Sky's promotions same price for new and old customers!
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Old 06-08-2018, 20:38   #14
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Re: 2018 price rises

They need to be putting prices down not up! there is less choice the new channels are not a patch on what they replaced.
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Old 07-08-2018, 08:06   #15
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Re: 2018 price rises

Remeber its not as simple as less channels=putting prices down.

All companies are the same, rising costs in every area from wages to electricity to equipment costs. So the money has to be made somewhere to pay for it all. Otherwise there would be no VM.
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