Msn connects, But Internet browsing doesn't
17-09-2012, 16:33
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#1
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Inactive
Join Date: Nov 2005
Posts: 4,291
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Msn connects, But Internet browsing doesn't
Not sure if this is the right place for the question, but here goes.
When using the net at home I have many instances where I can connect to MSN, but if I try to open up a browser, I cannot connect to the net. My understanding is that it's to do with the ports, and Virgin might be blocking the port I do my browsing through - this is all too techy for me.
If I reboot my modem, it generally does the trick, although I sometimes need to reboot about 4-5 times or so.
Are there some settings on my laptop that I can change to fix this problem? I am running Windows 7.
Thanks in advance for all your responses.
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17-09-2012, 18:45
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#2
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Inactive
Join Date: Dec 2009
Location: Crawley
Posts: 14,025
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Re: Msn connects, But Internet browsing doesn't
possible virus, glitch/misconfiguration . i doubt its a port problem.. VM and computers work out the box unless ofcourse its been changed. which modem have you got?
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17-09-2012, 22:26
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#3
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cf.mega poster
Join Date: Aug 2004
Posts: 11,207
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Re: Msn connects, But Internet browsing doesn't
Could be a virus or borked proxy settings too.
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18-09-2012, 10:38
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#4
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Inactive
Join Date: Nov 2005
Posts: 4,291
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Re: Msn connects, But Internet browsing doesn't
I've requested a new modem from Virgin yesterday - should be getting it by the end of the week. I have one of the original motorola ones I think they are, Basically I've had it for 12 years!
I ran Defender scan on the laptop and found nothing on it at all.
I can connect to https sites without a problem.
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18-09-2012, 11:50
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#5
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Inactive
Join Date: Dec 2009
Location: Crawley
Posts: 14,025
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Re: Msn connects, But Internet browsing doesn't
for still having that Motorola.
open this...
http://www.ip-adress.com/
does your location match up?
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25-09-2012, 07:23
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#6
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Rafalution
Join Date: Sep 2009
Age: 33
Posts: 5,338
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Re: Msn connects, But Internet browsing doesn't
I had a similar problem that was resolved by changing the DNS.
Try using Google's DNS at 8.8.4.4
__________________
All posts are the opinion of myself and don't reflect those of BT or Openreach.
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25-09-2012, 14:29
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#7
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Rafalution
Join Date: Sep 2009
Age: 33
Posts: 5,338
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Re: Msn connects, But Internet browsing doesn't
__________________
All posts are the opinion of myself and don't reflect those of BT or Openreach.
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26-09-2012, 12:52
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#8
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Inactive
Join Date: Nov 2005
Posts: 4,291
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Re: Msn connects, But Internet browsing doesn't
Since receiving and plugging in my super hub I have had no problems what so ever with the net. Will keep my fingers crosses and continue sitting on my wooden stool!
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