350M : Hub 3 - Yeh or Neh?

[Kushan]

Originally Posted by pip08456

Are you sure about advising an ex CS Call Centre agent to reboot their hub????

Sorry Kush, couldn't resist,

Haha in fairness, I've not actually rebooted my hub in a couple of weeks so maybe!

Originally Posted by SnoopZ

I would get it sorted on the main forum if i was you, assuming you haven't rebooted it yet.

Originally Posted by SnoopZ

Lol yes i know, but i am surprised he hasn't got the update as i think it is on general release now and based on his post stating 'it will look awful' suggested he wasn't aware that the fix was on general release now, atleast i think it is and not just on a trial and would have thought he would have tried the forum to find out what was going on.

But i could be wrong and it is possible lots of the public got put on the trial without knowing so everyone may still not have it.

I'm in a weird area, I don't even get 350mbit - 200mbit is the top tier available to me so it wouldn't surprise me if the rollout was not live here yet either. Luckily I'm not too bothered about the graph, my internet works just fine

[Gavin-D]

Having an absolute nightmare with Hub 3 over the past few days connection just keeps on dropping out.

[SnoopZ]

Originally Posted by Gavin-D

Having an absolute nightmare with Hub 3 over the past few days connection just keeps on dropping out.

You should check your levels to see if they're bad, also a TBB graph can help also. It is probably your connection that is dodgy rather than the Hub3.

[Gavin-D]

Originally Posted by SnoopZ

You should check your levels to see if they're bad, also a TBB graph can help also. It is probably your connection that is dodgy rather than the Hub3.

How do I check the levels on Hub 3 had a look on 192.168.x.x before but can't seem to find the page like the old hub had

EDIT

Found it

Downstream bonded channels

Channel Frequency(Hz) Power (dBmV) SNR (dB) Modulation Channel ID
1 299000000 -0.5 40.3 256 qam 21
2 323000000 -1.2 40.3 256 qam 24
3 315000000 -0.9 40.3 256 qam 23
4 307000000 -0.5 40.3 256 qam 22
5 291000000 -1 40.3 256 qam 20
6 283000000 -2 40.3 256 qam 19
7 275000000 -1.4 40.9 256 qam 18
8 267000000 -0.5 40.3 256 qam 17
9 259000000 -0.5 40.9 256 qam 16
10 251000000 -0.5 40.3 256 qam 15
11 243000000 -0.9 40.3 256 qam 14
12 235000000 -0.9 40.9 256 qam 13
13 227000000 -0.5 40.9 256 qam 12
14 219000000 -0.5 40.9 256 qam 11
15 211000000 -0.7 40.9 256 qam 10
16 203000000 -0.9 40.3 256 qam 9
17 195000000 -0.7 40.9 256 qam 8
18 187000000 -0.5 40.3 256 qam 7
19 179000000 -0.9 40.3 256 qam 6
20 171000000 -1.2 40.3 256 qam 5
21 163000000 -1 40.3 256 qam 4
22 155000000 -0.7 40.3 256 qam 3
23 147000000 -0.7 40.3 256 qam 2
24 139000000 -1.5 38.9 256 qam 1

[SnoopZ]

http://192.168.0.1/


You don't need to log in to check your levels, just click on 'Check router status' then the download and upload tab.


Hopefully someone will see this post and can advise on whether they're ok or not.

[Martin_D]

Originally Posted by Gavin-D

How do I check the levels on Hub 3 had a look on 192.168.x.x before but can't seem to find the page like the old hub had

EDIT

Found it

Downstream bonded channels

Channel Frequency(Hz) Power (dBmV) SNR (dB) Modulation Channel ID
1 299000000 -0.5 40.3 256 qam 21
2 323000000 -1.2 40.3 256 qam 24
3 315000000 -0.9 40.3 256 qam 23
4 307000000 -0.5 40.3 256 qam 22
5 291000000 -1 40.3 256 qam 20
6 283000000 -2 40.3 256 qam 19
7 275000000 -1.4 40.9 256 qam 18
8 267000000 -0.5 40.3 256 qam 17
9 259000000 -0.5 40.9 256 qam 16
10 251000000 -0.5 40.3 256 qam 15
11 243000000 -0.9 40.3 256 qam 14
12 235000000 -0.9 40.9 256 qam 13
13 227000000 -0.5 40.9 256 qam 12
14 219000000 -0.5 40.9 256 qam 11
15 211000000 -0.7 40.9 256 qam 10
16 203000000 -0.9 40.3 256 qam 9
17 195000000 -0.7 40.9 256 qam 8
18 187000000 -0.5 40.3 256 qam 7
19 179000000 -0.9 40.3 256 qam 6
20 171000000 -1.2 40.3 256 qam 5
21 163000000 -1 40.3 256 qam 4
22 155000000 -0.7 40.3 256 qam 3
23 147000000 -0.7 40.3 256 qam 2
24 139000000 -1.5 38.9 256 qam 1

Your power levels look good and so does your SNR If you can post the upstream data

For future reference https://community.virginmedia.com/t5...6/td-p/2271297

[Gavin-D]

Originally Posted by Martin_D

Your power levels look good and so does your SNR If you can post the upstream data

For future reference https://community.virginmedia.com/t5...6/td-p/2271297

Thanks

I've posted all the data here https://www.cableforum.uk/board/show...php?t=33706399

[General Maximus]

If you haven't done so already pull the power cable out of the back of the shub and then plug it back in again