Thank you ccarmock and mrmistoffelees - comments are appreciated
Hopefully they do have a static IP but I'm not convinced and I wouldn't be surprised if its not. It appears that the server has been purchased off a 'mate' from another company.
Not entirely what you mean by 'inbound access' mrmistoffelees? but essentially my presumption is that remote access will be required from 5 locations across the country (we have 5 office locations): obviously I will need to determine its intended future use but I think he wants it used as a file server predominantly?