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Line Rental
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Old 13-12-2018, 11:35   #1
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Line Rental

I paid my Line Rental yesterday for the coming year . I also asked for an extra Loyal Discount which I got last year of £8 a month for 6 month, He said someone would phone me about it when he passed it on to the correct department, Should I phone them again as he maybe flogging me off,
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Old 13-12-2018, 11:40   #2
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Re: Line Rental

Moved to Virgin Media fixed Phone Service. (Was in Articles and Information).
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Old 13-12-2018, 12:34   #3
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Re: Line Rental

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Originally Posted by Mick View Post
Moved to Virgin Media fixed Phone Service. (Was in Articles and Information).
Cannot understand your reply. I just wondered if I should phone V M again
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Old 13-12-2018, 13:46   #4
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Re: Line Rental

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Originally Posted by nashville View Post
Cannot understand your reply. I just wondered if I should phone V M again
You had posted your thread in articles and information - that area is not for posting queries.

If you want a discount, you should definitely try again, they are not permanent. Applying discounts though could tie you in to a new contract.
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Old 13-12-2018, 14:17   #5
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Re: Line Rental

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Originally Posted by Mick View Post
You had posted your thread in articles and information - that area is not for posting queries.

If you want a discount, you should definitely try again, they are not permanent. Applying discounts though could tie you in to a new contract.
Ok, Sorry for putting this in the wrong place,
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Old 14-12-2018, 12:00   #6
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Re: Line Rental

Think you need to ring retentions choosing the 'thinking of leaving option' for another discount, they make you work for it !

However if you paid line rental in advance for a year they kind of know you're bluffing !. I tend to negotiate a deal/discount, then add line rental saver, not that LRS is worth much anylonger, and they've scrapped it unless you're renewing.
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Old 14-12-2018, 16:00   #7
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Re: Line Rental

As I am only on the lowest package for TV. they said I would not get a Loyalty discount, If I was on larger packages it would be different. . I tried anyway. But No luck. My main TV is Freesat but I kept the Virgin in other rooms in case of emergency.
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Old 15-12-2018, 18:13   #8
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Re: Line Rental

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Originally Posted by nashville View Post
As I am only on the lowest package for TV. they said I would not get a Loyalty discount, If I was on larger packages it would be different. . I tried anyway. But No luck. My main TV is Freesat but I kept the Virgin in other rooms in case of emergency.
Apart from the TiVO charge, Player TV itself is not chargeable if you have a Landline on your account, so there is not much there for them to discount.
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Old 16-12-2018, 02:22   #9
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Re: Line Rental

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Originally Posted by nodrogd View Post
Apart from the TiVO charge, Player TV itself is not chargeable if you have a Landline on your account, so there is not much there for them to discount.
I understand that, but they gave me £8 a moth of for 6 month last year after paying my line rental as a Loyalty customer,
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Old 16-12-2018, 09:05   #10
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Re: Line Rental

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Originally Posted by Mr K View Post
Think you need to ring retentions choosing the 'thinking of leaving option' for another discount, they make you work for it !

However if you paid line rental in advance for a year they kind of know you're bluffing !. I tend to negotiate a deal/discount, then add line rental saver, not that LRS is worth much anylonger, and they've scrapped it unless you're renewing.
Not long into the New Year before we do that.
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Old 16-12-2018, 14:54   #11
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Re: Line Rental

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Not long into the New Year before we do that.
Ring on a Friday afternoon Den, they're usually in a good mood ! (avoid Monday mornings, you'll get nowhere ....)
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Old 16-12-2018, 15:03   #12
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Re: Line Rental

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Ring on a Friday afternoon Den, they're usually in a good mood ! (avoid Monday mornings, you'll get nowhere ....)
Actually its a Friday is when our contract ends Mr K.
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Old 16-12-2018, 15:33   #13
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Re: Line Rental

I was under the impression line rental saver wasn't available any longer, unless that is new customers only and people that have it need to get it renewed before the end of their contract to keep getting it?
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Old 16-12-2018, 16:22   #14
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Re: Line Rental

Correct, LRS is currently only available to those that have it already and who renew on time.
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Old 16-12-2018, 16:32   #15
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Re: Line Rental

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Originally Posted by RobboEdin View Post
Correct, LRS is currently only available to those that have it already and who renew on time.
Even existing customers seem to be struggling to get in renewed.
https://www.ispreview.co.uk/index.ph...tal-saver.html
Although it's only worth £32 now, the discount used to be a lot more, they've steadily devalued it. Also, as mentioned, it might put you in a weak position when trying to renegotiate a bundle as it's non refundable, so they know they've 'got you' for a year even if not in contract.
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