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Locked out of my Emails in Virgin
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Old 23-11-2020, 17:26   #1
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Locked out of my Emails in Virgin

I was asked in Virgin Media to click on the squares to see how many bridges I saw, I clicked on too many and I cannot get into my emails, I can get into V M page but when I click on emails a blue page comes up telling me I have an error, My emails are ok on my iPad, it is most annoying , Any advice, I have signed out and signed back in but to joy , Help

Last edited by nashville; 23-11-2020 at 18:57. Reason: Emails on Yahoo etc are ok
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Old 23-11-2020, 20:29   #2
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Re: Locked out of my Emails in Virgin

Hi Nash I think a phone call to VM is the only way you will be able to regain access to your email account.
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Old 23-11-2020, 20:29   #3
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Re: Locked out of my Emails in Virgin

Try clearing all cookies for that site.
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Old 24-11-2020, 18:23   #4
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Re: Locked out of my Emails in Virgin

All back to normal, Virgin Media Tech was very helpful, He showed me how to clear cookies etc from PC in the settings in Opera, So happy all is well, Thanks
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Old 24-11-2020, 18:56   #5
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Re: Locked out of my Emails in Virgin

Glad you have got it sorted.
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Old 24-11-2020, 20:53   #6
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Re: Locked out of my Emails in Virgin

Quote:
Originally Posted by joglynne View Post
Glad you have got it sorted.
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