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New Payment Contract
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Old 15-03-2019, 15:45   #1
copernob
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New Payment Contract

Hi Folks
Last Sept 2018 I got a new deal from 52 to 48. said 18months.
Today I get a Bill for 54.33p...Contract ends 25th March.

That's one heck of a hike for phone and 350 mbs internet.

Is this correct. If so I think I'll drop to 200 instead. What happened to the 250. ?

Getting too expensive just for phone & internet..Darn Ridiculous.

Any Recommendations...Don't want to leave Virgin.

Cheers.
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Old 15-03-2019, 15:48   #2
SirThomas
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Location: PO9 - Havant
Services: Vodafone 80x20 Backup, MixTV & V6, Vivid 350, Hub3 & RT-AC87u
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Re: New Payment Contract

Call retentions 'thinking of leaving us' - They'll sort you out.
Just make sure to call before late in the evening.

For reference; I recently managed 42/44(?) per month with loyalty discount, for 200Gamer and MixTV. I'm now on the 350mb for the same price, but that's due to a cock-up on their part

Tom
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Old 15-03-2019, 16:48   #3
copernob
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Re: New Payment Contract

Thanks--just found its 150 option 4 then 5.

Going to phone them...These high prices are Scandalous.

---------- Post added at 16:48 ---------- Previous post was at 15:53 ----------

Well I called Retentions. press 123456789 lol

Had a lovely lady who was very helpful...Was going to drop to 200mbs but I so used to the 350 now.
Managed to get 10 off for April so only pay 37 but after that it is 51 a month.
So from 48 to 51. Better off if one has the TV as well. Alas I don't watch tv.

Me thinks it is time the good old faithfulls pay less than new customers..Will not hold my breath though. Bets it goes up by another 5 when the 500mbt arrives.

Thanks SirThomas..

Last edited by copernob; 15-03-2019 at 15:57.
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Old 16-03-2019, 00:37   #4
SirThomas
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Re: New Payment Contract

Quote:
Originally Posted by copernob View Post
Was going to drop to 200mbs but I so used to the 350 now.
Managed to get 10 off for April so only pay 37 but after that it is 51 a month.
So from 48 to 51. Better off if one has the TV as well. Alas I don't watch tv.

Me thinks it is time the good old faithfulls pay less than new customers..Will not hold my breath though.
No worries.

It's all about the kindness of the person you speak to in the end, but action is always warranted these days - I miss NTL, they'd give you anything for calling

Tom
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Old 16-03-2019, 07:54   #5
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Re: New Payment Contract

I recently came to the end of my 350mb (BB only) contract. I pushed retentions on price but the lowest I could get was 38.

I've now cancelled and arrange a reinstall the next day as a new customer (the Mrs) and I'm paying 35 for 350mb and a phone line I don't want or need, and a 50 bill credit.
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Old 17-03-2019, 00:52   #6
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Re: New Payment Contract

How on Earth did you manage that low a price rtho782..Why should a cancellation give one a better deal..
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Old 17-03-2019, 09:32   #7
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Re: New Payment Contract

Because virgin media don't care about customer loyalty and give much better deals to new customers.
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