Virgin TV 360 users (Horizon)
09-12-2020, 21:36
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#361
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cf.mega poster
Join Date: Jan 2008
Posts: 10,054
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Re: Virgin TV 360 users (Horizon)
Quote:
Originally Posted by weesteev
How to make friends and influence people by RC
No misunderstanding on my part mate.
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Your posting style comes across as though you like to think that you know everything and cannot accept that, like everyone, this is impossible.
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09-12-2020, 21:42
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#362
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Cable Guru
Join Date: Jun 2004
Location: Scotland
Age: 41
Services: Virgin Media Gig1 RFOG, TV360, Stream, GoFibre 1Gb
Posts: 1,049
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Re: Virgin TV 360 users (Horizon)
Your posting style makes you come across as crass and sarcastic, but hey we aren't all shouting about that.
P.S. I do know everything
__________________
Access Network Innovation @ Liberty Global/Virgin Media
All comments are my own opinion and not a direct expression of LG/VM.
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09-12-2020, 22:40
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#363
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cf.addict
Join Date: Oct 2006
Services: vip
Posts: 255
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Re: Virgin TV 360 users (Horizon)
im assuming the mini boxes still need the coax cable and dont work via wifi or anything inherently cool? if I have a point upstairs for the existing broadband, im guessing I could use that for TV as well.
tried phoning virgin tonight but was on hold for 30 mins
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09-12-2020, 23:04
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#364
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Virgin Media Staff
Join Date: Nov 2006
Location: Manchester
Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1
Posts: 17,929
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Re: Virgin TV 360 users (Horizon)
Correct. All 360 boxes still need a coax connection.
__________________
I work for Virgin Media but all views are my own.
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10-12-2020, 03:51
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#365
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cf.mega poster
Join Date: Jan 2008
Posts: 10,054
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Re: Virgin TV 360 users (Horizon)
Quote:
Originally Posted by BenMcr
Correct. All 360 boxes still need a coax connection.
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Is this installed for free for the second box Ben?
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10-12-2020, 06:31
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#366
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cf.addict
Join Date: Dec 2017
Location: Liverpool
Services: V6 x2, Bigger Bundle, Maxit TV & M350, Talk Wkends
Posts: 188
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Re: Virgin TV 360 users (Horizon)
Does the 2nd box/minibox only need coax cable to receive live tv/epg channels? If so are all the apps, catchup and boxsets available without the coax? and could you still watch BBC live via the iplayer app?
Is this the same for a second updated V6 box rather than a minibox?
Last edited by fox35; 10-12-2020 at 06:43.
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10-12-2020, 06:33
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#367
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Virgin Media Staff
Join Date: Nov 2006
Location: Manchester
Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1
Posts: 17,929
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Re: Virgin TV 360 users (Horizon)
Pricing is the same as today it has been since the Summer for additional boxes. You will get a manned install for any 360 mini boxes if you need it. Covid-19 secure rules allowing.
And although some of the box features may work over the home network rather than a coax connection, Virgin Media won't supply it without a full install. A box not connected to coax throws up all sorts of errors in diagnostics and I'm honestly not sure how the 360 platform deals with it from a customer perspective. It's not a planned scenario.
__________________
I work for Virgin Media but all views are my own.
Last edited by BenMcr; 10-12-2020 at 06:39.
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10-12-2020, 07:19
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#368
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Architect of Ideas
Join Date: Dec 2004
Posts: 10,346
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Re: Virgin TV 360 users (Horizon)
What about after the end of linear television will it need coax? Asking for a friend.
Last edited by jfman; 10-12-2020 at 07:27.
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10-12-2020, 08:54
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#369
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Cable Guru
Join Date: Jun 2004
Location: Scotland
Age: 41
Services: Virgin Media Gig1 RFOG, TV360, Stream, GoFibre 1Gb
Posts: 1,049
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Re: Virgin TV 360 users (Horizon)
Quote:
Originally Posted by jfman
What about after the end of linear television will it need coax? Asking for a friend.
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__________________
Access Network Innovation @ Liberty Global/Virgin Media
All comments are my own opinion and not a direct expression of LG/VM.
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10-12-2020, 10:24
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#370
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cf.mega poster
Join Date: Dec 2013
Posts: 14,231
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Re: Virgin TV 360 users (Horizon)
Quote:
Originally Posted by jfman
What about after the end of linear television will it need coax? Asking for a friend.
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To absent friends.
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10-12-2020, 10:42
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#371
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cf.member
Join Date: Feb 2011
Posts: 36
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Re: Virgin TV 360 users (Horizon)
So are the mini boxes different to multi-room boxes? It seems in Ireland the connection setup on their 360 Multi-view room boxes allow you to connect via Ethernet or Wi-Fi as shown here: https://www.virginmedia.ie/virgintv3...-room-viewing/
Why have they gone down a different approach for the UK? Just curious by the way. As the above posts sounds like a coax cable is required for any mini boxes.
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10-12-2020, 11:05
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#372
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Virgin Media Staff
Join Date: Nov 2006
Location: Manchester
Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1
Posts: 17,929
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Re: Virgin TV 360 users (Horizon)
The UK and Ireland mini boxes are exactly the same.
https://www.virginmedia.ie/virgintv3...ion-and-setup/
Quote:
Installation Steps
1. Connect the Virgin TV 360 HDD box or MRV 360 box to a co-axial TV outlet and connect the HDMI cable to the TV. Each box will also need to be connected to your VM Hub modem via Ethernet or Wi-Fi. MRV boxes will be connected via Wi-Fi or using a Powerline adapter if required.
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__________________
I work for Virgin Media but all views are my own.
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10-12-2020, 11:11
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#373
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cf.member
Join Date: Feb 2011
Posts: 36
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Re: Virgin TV 360 users (Horizon)
Quote:
Originally Posted by BenMcr
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I'm specifically talking about multi-room boxes that aren't connected via Coax according to their setup video guide. I think it actually states that in the quote you've posted
"MRV boxes will be connected via Wi-Fi or using a Powerline adapter if required."
Assuming MRV = Multi-room? Although they don't specifically mention 360 at the end of your quote but the link I posted mentions 360 multi-room and there isn't a mention of coax.
It's just a bit confusing that the whole video doesn't mention it needs to be connected via Coax and goes along the setup of connecting it via Ethernet or Wifi.
Last edited by MattGarner; 10-12-2020 at 11:15.
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10-12-2020, 11:15
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#374
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Virgin Media Staff
Join Date: Nov 2006
Location: Manchester
Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1
Posts: 17,929
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Re: Virgin TV 360 users (Horizon)
'MRV 360 box' is the UK 360 Mini box. There is only one version of the 360 non-HDD box. It's the same in Ireland as it is in the UK. It requires coax.
So the setup instructions is in addition to coax, not instead of.
Quote:
Each box will also need to be connected to your VM Hub modem via Ethernet or Wi-Fi.
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__________________
I work for Virgin Media but all views are my own.
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10-12-2020, 11:18
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#375
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cf.member
Join Date: Feb 2011
Posts: 36
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Re: Virgin TV 360 users (Horizon)
Quote:
Originally Posted by BenMcr
'MRV 360 box' is the UK 360 Mini box. There is only one version of the 360 non-HDD box. It's the same in Ireland as it is in the UK. It requires coax.
So the setup instructions is in addition to coax, not instead of.
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Don't you think it should mention coax in this specific video on here though? https://www.virginmedia.ie/virgintv3...-room-viewing/
There doesn't seem to be a mention of it. There is on your link and the video posted on there, as they even show an image of the cable/splitter. But on the dedicated Multi-room viewing page, the video doesn't seem to mention it and states it uses wifi or ethenet to connect to the main 360 box. So hence the questions and confusion.
Last edited by MattGarner; 10-12-2020 at 11:22.
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