New phone line copper or voip
17-07-2019, 20:21
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#1
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cf.addict
Join Date: Nov 2008
Location: Brizzle
Services: V6, 350mb Broadband, Phone
Posts: 359
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New phone line copper or voip
So after a year and a bit with Talk Talk (not bad and reasonably cheap, with Netflix and amazon prime on the boxes, but the boxes are slow) and almost going to sky, I am going back with VM.
Interesting on the sign up though, had to sign a disclaimer saying I had no problem with a voip connection if they chose to install the phone line that way.
But will they? Are all new accounts set up with a voip telephone line now. I don’t mind either way. Just wondering what might go down on the day.
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17-07-2019, 21:36
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#2
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Virgin Media Staff
Join Date: Nov 2006
Location: Manchester
Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1
Posts: 17,929
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Re: New phone line copper or voip
Yes. All new accounts will have Home Phone via the Hub.
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I work for Virgin Media but all views are my own.
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18-07-2019, 09:43
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#3
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cf.addict
Join Date: May 2010
Location: PO9 - Havant
Services: Vodafone 80x20 Backup, MixTV & V6, Vivid 350, Hub3 & RT-AC87u
Posts: 126
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Re: New phone line copper or voip
@BenMcr Out of morbid curiosity...
If you have issues with an existing twisted pair - Do VM bother to fix, or just enable VoIP on the Hub?
Tom
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18-07-2019, 09:52
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#4
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Virgin Media Staff
Join Date: Nov 2006
Location: Manchester
Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1
Posts: 17,929
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Re: New phone line copper or voip
I believe it's still like for like.
__________________
I work for Virgin Media but all views are my own.
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18-07-2019, 12:13
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#5
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CF Resident Dog
Join Date: Mar 2005
Posts: 14,254
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Re: New phone line copper or voip
What happens if you have previously had a VM phone line installed and the cabling is still there?
---------- Post added at 12:13 ---------- Previous post was at 12:12 ----------
Quote:
Originally Posted by SirThomas
@BenMcr Out of morbid curiosity...
If you have issues with an existing twisted pair - Do VM bother to fix, or just enable VoIP on the Hub?
Tom
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I cut through my twisted pair last year and they fixed it.
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PSN: Snoopzster
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18-07-2019, 12:43
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#6
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Virgin Media Staff
Join Date: Nov 2006
Location: Manchester
Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1
Posts: 17,929
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Re: New phone line copper or voip
Quote:
Originally Posted by SnoopZ
What happens if you have previously had a VM phone line installed and the cabling is still there?
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You'll still the Hub based service.
__________________
I work for Virgin Media but all views are my own.
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18-07-2019, 19:39
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#7
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cf.addict
Join Date: May 2010
Location: PO9 - Havant
Services: Vodafone 80x20 Backup, MixTV & V6, Vivid 350, Hub3 & RT-AC87u
Posts: 126
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Re: New phone line copper or voip
Quote:
Originally Posted by SnoopZ
I cut through my twisted pair last year and they fixed it.
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Ah right, I was just curious really.
Don't use the landline very much at all - But it's like listening to a CB Radio transmission when I do - So there's a loose connection somewhere. Should probably give 'em a call sometime.. 
Tom
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